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  <channel>
    <title>support.addthis.com :: Accounts &amp; Settings</title>
    <link>http://support.addthis.com/customer/portal/topics/90823-accounts-settings</link>
    <description>Accounts &amp; Settings articles</description>
    <item>
      <title>addthis in joomla site</title>
      <description>Hi i have a joomla site http://loversearth.com how can i use addthis on my site, thank you in advance...
Regards,
John Willson</description>
      <pubDate>Tue, 18 Jun 2013 13:20:19 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1198403</link>
    </item>
    <item>
      <title>Can't get current counts to show up.</title>
      <description>I'm trying to switch from ValAddThis (a joomla plugin) to the custom plugin supplied by AddThis. Everything works great except the count are all reset to zero. I've checked my ID and it is in the plugin and in the custom code but still getting counts of zero. Do have anything I can try to get my counts to show up? I've disabled it and gone back to ValAddThis for now, but would love to get your direct plugin working.

Thanks,
Shawn
shawnmarketing@hesonline.com</description>
      <pubDate>Mon, 17 Jun 2013 21:07:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1197087</link>
    </item>
    <item>
      <title>New response to your community question: "I don´t see the icons"</title>
      <description>Hi,

I got a reply for a question, but when I click the "Continue the Conversation-link" I can not see the conversation! So I´ll repeat it below:

My question:

Deras AddThis,

Earlier this morning I wrote a message to you, that I couldnÂ´t find your plugin any more, which I wanted to upload for one of my WordPress sites. IÂ´m sorry I bothered whit that message, because no I found the right plugin!

But instead I got another big problem! When I customize the settings and save them I can not se the AddThis icons on my WP site.

I use AddThis for two more WP sites, and there it works fine. One of them is:

http://helensjoholm.nu/wp_sv/ (still under construction) 

Now I want to add the plugin for this site, which also is under construction:

http://helensjoholm.nu/wp_eng/

This two sites belong to the same domain, www.helensjoholm.nu
One of the sites is in Swedish and the other one is in English, and IÂ´ll link them together in the menu. That means IÂ´ve two WordPress installations on the same domain. On the Swedish site the plugin works fine, but I canÂ´t get it to work on the English site!!

IÂ´ve tried with the same username, password and AddThis ID as I use on the Swedish site, IÂ´ve tried without any AddThis ID at all, but nothing worked. Then I deleted the plugin for some weeks on the English site, but today, I added it again, and tried to do the settings onece more, but still with no result! 

I then created a completely new AddThis account for the English language site, and I could save the settings on the edit page, but still I donÂ´t see the icons on the site!! Why? What can I do to use this plugin on both the Swedish and English language sites?

Your reply:

Matt   Jun 17, 2013 02:39PM EDT  

Hi,

To add the plugin to you site, go under Appearance &gt; Settings and drag the widget into the desired area of your site.

My new reply 2013-06-17:
I have been on the Appearance &gt; Widgets page. There I can only choose to drag the widget to the sidebar or the footer. But I don´t want it there, I want AddThis to show up on all my pages, as it does on my other WP sites, for example in the calendar of this site:

http://andersekborg.nu/kalender/#.Ub9dNIRvmUk

I have been on the Setting page for AddThis on http://helensjoholm.nu/wp_eng/ (the site where I have the problem). I do the settings exactly as on my other WP sites, but stiill I don´t see the Icons on the pages. Why?  
</description>
      <pubDate>Tue, 18 Jun 2013 19:52:52 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1196788</link>
    </item>
    <item>
      <title>other sosial post</title>
      <description>Dear Support
why in our website can not serach and post to other sosial network?
please check in following url: http://www.badambura.com/?type=adspaylash&amp;viewStatus=true&amp;lang=aze&amp;profId=1&amp;stId=PHMfGDU1595Pbi1537pXeDehtf5V2Q291595CGF1421HFE1450ba5W

You may click to PLUS and you will se empty window.

Thanks for help</description>
      <pubDate>Mon, 17 Jun 2013 15:25:09 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1196100</link>
    </item>
    <item>
      <title>I donÂ´t see the icons</title>
      <description>Deras AddThis,

Earlier this morning I wrote a message to you, that I couldnÂ´t find your plugin any more, which I wanted to upload for one of my WordPress sites. IÂ´m sorry I bothered whit that message, because no I found the right plugin!

But instead I got another big problem! When I customize the settings and save them I can not se the AddThis icons on my WP site.

I use AddThis for two more WP sites, and there it works fine. One of them is:

http://helensjoholm.nu/wp_sv/ (still under construction) 

Now I want to add the plugin for this site, which also is under construction:

http://helensjoholm.nu/wp_eng/

This two sites belong to the same domain, www.helensjoholm.nu
One of the sites is in Swedish and the other one is in English, and IÂ´ll link them together in the menu. That means IÂ´ve two WordPress installations on the same domain. On the Swedish site the plugin works fine, but I canÂ´t get it to work on the English site!!

IÂ´ve tried with the same username, password and AddThis ID as I use on the Swedish site, IÂ´ve tried without any AddThis ID at all, but nothing worked. Then I deleted the plugin for some weeks on the English site, but today, I added it again, and tried to do the settings onece more, but still with no result! 

I then created a completely new AddThis account for the English language site, and I could save the settings on the edit page, but still I donÂ´t see the icons on the site!! Why? What can I do to use this plugin on both the Swedish and English language sites?

</description>
      <pubDate>Mon, 17 Jun 2013 19:53:14 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1191726</link>
    </item>
    <item>
      <title>I don´t find AddThis?</title>
      <description>Dera AddThis,

When I try to install your plugin on one of my WP-sites I don´t finns it any more! Is there a new name for the plugin, or doesn´t it exist any more? I use it on 2 other WorldPress sites, and there it works very well.

When I search for the AddThis plugin on my site, as the instruction says, I only find "Share Buttons by AddThis" and "AddThis Social Sign In". No one of them is the same plugin as I have on my other WP sites. How do I find it?</description>
      <pubDate>Tue, 18 Jun 2013 13:34:55 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1191596</link>
    </item>
    <item>
      <title>I WANT TO CANCEL THIS!</title>
      <description>I want to cancel ADD THIS+ .   How do I do that?  Paulgarfinkle28@gmail.com</description>
      <pubDate>Thu, 13 Jun 2013 00:18:08 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1178385</link>
    </item>
    <item>
      <title>addthis not displaying at all</title>
      <description>Hi

I have put the following code into a blank web page but NOTHING is showing - can you help?

&lt;!DOCTYPE html&gt;



Floating Bar : Vertical




Follow Us









</description>
      <pubDate>Thu, 13 Jun 2013 14:38:47 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1177928</link>
    </item>
    <item>
      <title>Website profile gone?</title>
      <description>Hi ~

I logged in this week to find that my website profile for ns.umich.edu is gone. What can I do to recover it???


Thanks so much,
Nicole</description>
      <pubDate>Thu, 13 Jun 2013 16:23:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1177538</link>
    </item>
    <item>
      <title>302 problem/</title>
      <description>I am getting 302 responses when I have the add this code in the website as you can see here...
http://www.simplysearch4it.com/article/52090.html

What can I do to fix this problem?</description>
      <pubDate>Thu, 13 Jun 2013 17:37:40 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1176556</link>
    </item>
    <item>
      <title>Disabling Cookies not documented in API, Terms of Service or Privacy Policy</title>
      <description>In response to many questions, you document how to disable cookies.  However the process to do this is not documented in your API which leads to the concern that support for this might be discontinued at any time.   Further, there is no mention that cookies and tracking may be disabled in your Terms of Service or Privacy Policy.   If there a reason why AddThis does not provide a more formal assurance that tracking can be disabled by a website publisher?   This lack of clarity makes it difficult to write the terms of service on our own site and from a legal perspective, we must assume that tracking might still be in place.
I hope you will more formally document the option to disable cookies and its implication on terms of use and privacy.</description>
      <pubDate>Tue, 11 Jun 2013 18:09:25 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1172220</link>
    </item>
    <item>
      <title>AddThis</title>
      <description>I installed the AddThis plug-in to my site, but I do not see any links or buttons to use AddThis.

I can configure the plugin, but no idea how to get the buttons integrated with content.

The site is:
http://www.sapfightingtribeusa.com</description>
      <pubDate>Tue, 11 Jun 2013 15:08:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1170352</link>
    </item>
    <item>
      <title>How to detect share facebook result</title>
      <description>I have addthis plugin in my joomla site. When my user click 'share' button, I want to detect the sharing is successful or not. What should i do? Thanks</description>
      <pubDate>Tue, 11 Jun 2013 14:10:48 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1169082</link>
    </item>
    <item>
      <title>Liking / sharing own FB page instead of website</title>
      <description>Dear Sir,

I have installed the Add this buttons on my website (www.izybath.com). Is it possible that people who click on the  'I like' button like my facebook page instead of my website ?

So that in this way I generate more 'Likes' on:

https://www.facebook.com/pages/Izybath/605498229464571 ? (my facebook page)

Is there also a 'share' button instead of a 'I Like' button ?

Thank you very much in advance, best regards
Arnoud Kuipers
 </description>
      <pubDate>Mon, 10 Jun 2013 15:06:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1166294</link>
    </item>
    <item>
      <title>submit to subreddit</title>
      <description>Is it possible set default subreddit to submit to?
For example going to http://www.reddit.com/r/videos/submit will submit the link to videos subreddit.

Thanks!</description>
      <pubDate>Mon, 10 Jun 2013 14:10:59 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1160790</link>
    </item>
    <item>
      <title>Facebook Share Preview won't show up!!</title>
      <description>I'm having an issue with facebook share. I can't seem to get a thumbnail and description preview when i clicked on share button of addthis that i putted in my blog... my blog is http://livinglikeinafairytale.tumblr.com/ .. please help me!</description>
      <pubDate>Mon, 10 Jun 2013 15:55:05 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1160446</link>
    </item>
    <item>
      <title>Facebook page/</title>
      <description>Hello.
I have a personal Facebook account and a Facebook page. I'm trying to set a Like button with  counter on one of my page on my website. 
If I log in in Facebook and go from my personal account to my Facebook page, you can see how the Like button on my Website changes from Like to a picture of my personal profile.
How Can I fix it?</description>
      <pubDate>Fri, 07 Jun 2013 18:49:22 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1157225</link>
    </item>
    <item>
      <title>Publisher profiles</title>
      <description>Hi,

I recently created an account but I cannot create profile. 
Here : https://www.addthis.com/settings/publisher , I receive an error : An error has occurred. Please try again.

When I click "add a profile", I fill the Name but submit return : An error has occurred. Please try again.

Also I never received an email confirming my account creation.

Could you please give me helpful information ?

Thanks from France,
Sebastien</description>
      <pubDate>Fri, 07 Jun 2013 13:32:29 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1155833</link>
    </item>
    <item>
      <title>Copying code for pinterest</title>
      <description>It says I have to copy the code for pinterest button. The code will not highlight to copy. What can I do?</description>
      <pubDate>Fri, 07 Jun 2013 13:32:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1155685</link>
    </item>
    <item>
      <title>Annoying Toolbar</title>
      <description>I just got this and now I have a BIG annoying toolbar blocking my ymail send area.  I just want to know how to unsubscribe and get rid of this on my Ymail.

Thanks</description>
      <pubDate>Thu, 06 Jun 2013 13:50:41 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1152537</link>
    </item>
    <item>
      <title>Live view not working at all</title>
      <description>Hi, 

I've recently launched a new website for our company and have noticed that the live view is not working anymore - all the code is correct, I can't seem to see the issue

url: www.chapman-freeborn.com/blog

Thanks!

Jack</description>
      <pubDate>Fri, 07 Jun 2013 13:31:11 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1152243</link>
    </item>
    <item>
      <title>Addthis Welcome bar bug</title>
      <description>It doesn't autohide.</description>
      <pubDate>Wed, 05 Jun 2013 18:01:00 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1149846</link>
    </item>
    <item>
      <title>Adding Addthis Icon Without Pageload on Client Side</title>
      <description>Hello Team,

I am facing an issue while adding addthis code to my webpage by jquery on client site without a page load but it doesn't display Add this Icon.

Please reply soon.

Regards,
Ankur Shrivastava
ankur702@gmail.com</description>
      <pubDate>Fri, 07 Jun 2013 04:44:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1149331</link>
    </item>
    <item>
      <title>Adding to a blog post list</title>
      <description>Hi there, how would I add the script to single posts, on a /blog page that has multiple posts? Each would have to be individual to the post it was representing.

Here's the page, for some idea of what I'm trying to do:

http://www.debutbyjuancarlo.com.ph/blog/

Cheers,
Clément</description>
      <pubDate>Thu, 06 Jun 2013 14:54:57 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1149190</link>
    </item>
    <item>
      <title>Registered but can't sync with Wordpress plugin</title>
      <description>Hi,

I registered and am putting the correct profile ID, e-mail address and password for the account into the official Wordpress plugin, but it won't allow connection stating that the combination I've entered is incorrect.

Please help.

Cheers,
ClÃ©ment</description>
      <pubDate>Thu, 06 Jun 2013 16:16:11 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1149107</link>
    </item>
    <item>
      <title>addthis_widget.js No Longer Working</title>
      <description>Yesterday my share icons were no longer loading on my site. After looking into the script for my buttons, I noticed that this link is no longer accessing the .js file: http://s7.addthis.com/js/300/addthis_widget.js#pubid=ra-50821639401ad54d.

My site is blankmaninc.com and the share buttons are placed at the top of white background area of each each article. Do I need a new .js code? </description>
      <pubDate>Wed, 05 Jun 2013 14:56:20 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1149063</link>
    </item>
    <item>
      <title>addthis_widget.js Failed to load source</title>
      <description>Hy,

The addThis widget it is not loading any more on my site, (http://magento.reea.net/ajaxsearch.html) it fails to load it.

Thanks,
Szabi</description>
      <pubDate>Wed, 05 Jun 2013 13:36:11 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1148827</link>
    </item>
    <item>
      <title>Support pour intégrer boutons sur mon site Web</title>
      <description>Bonjour,
Je n'arrive pas absolument pas à faire fonctionner vos boutons dans les pages de mon site http://korczak.fr
Tous mes tests échouent depuis votre nouvelle version.
Je souhaite faire un essai sur cette page : http://korczak.fr/m1korczak/biblio-fr/livres-sur-korczak.html
Pouvez-vous m'aider ?
Cordialement
Bernard Lathuillere
Président AFJK et webmaster novice </description>
      <pubDate>Tue, 04 Jun 2013 18:57:43 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1146198</link>
    </item>
    <item>
      <title>Language</title>
      <description>What percentage of the data collected is written in English?</description>
      <pubDate>Tue, 04 Jun 2013 18:51:30 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1146130</link>
    </item>
    <item>
      <title>profile id/</title>
      <description>Hello,
I am having problems with my profile ID. When I copy the profile from https://www.addthis.com/settings/publisher and retrieve my ID ra-517b459752bc0436 and paste it in the box it comes up as invalid.
Can you advise what is going wrong please...
Rob
http://wdsa.com.au/wp-admin/options-general.php?page=addthis_social_widget.php
</description>
      <pubDate>Tue, 04 Jun 2013 17:04:57 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1144668</link>
    </item>
    <item>
      <title>how to disappear the promotion and download small box infomation after sharing</title>
      <description>Hi. I use the addthis plugin to develope a web page, and i come accross a problem. After sharing the infomation, there is a promotion and download infomation about addthis . How can i delete the infomation?


Thanks.</description>
      <pubDate>Tue, 04 Jun 2013 13:38:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1144535</link>
    </item>
    <item>
      <title>Still not able to reset the counter</title>
      <description>I deleted my old addthis account and created a new one but the counter still did not reset. Should I delete it again and make another one? I thought if I deleted my account and make another one it would reset my counter but it didn't. Please help! Thanks!</description>
      <pubDate>Tue, 04 Jun 2013 17:35:39 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1143145</link>
    </item>
    <item>
      <title>addthis_button_pinterest_share does not work</title>
      <description>i have this button that when clicked the a pinterest pop-up will be displayed that consists of images on the page, which is good. However, for the second click, some images on the pop-up was vanished/removed. This is not good for users that always have a second thoughts.

Looking forward for your immediate response.
Thank you in advance for any help.</description>
      <pubDate>Tue, 04 Jun 2013 19:04:31 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1141912</link>
    </item>
    <item>
      <title>why is my AddThis widget not showing up?/</title>
      <description>Hi ShareThis peepes, 

Like it says on the tin, my AddThis widget isn't showing up -- not above my posts, not below it, and not even when I try putting it on the sidebar. Could you please help me? 

I've looked through other similar querries, and I noticed you usually ask for a link to the website. Here's a post page where the widget should be showing up: http://jonettevalenciano.com/2013/06/petticoat-progress.html

I'm looking forward to your help on this. Thanks! </description>
      <pubDate>Mon, 03 Jun 2013 16:49:00 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1138339</link>
    </item>
    <item>
      <title>Share count, which was accurate before using AddThis, is now 0 with AddThis.</title>
      <description>I just pasted the title from another posted question because I have this exact problem and no one has bothered to response to that gentleman's question.  I did find a very similar question to which AddThis replied that you can preserve existing share counts when switching to AddThis only for certain services (Facebook and either Twitter or LinkedIn).  However, I find that even the existing Facebook and LinkedIn/Twitter share counts don't get preserved.

This has got to be the biggest barrier to AddThis adoption for publishers with established websites, so I imagine there has to be a way to make this work.</description>
      <pubDate>Thu, 06 Jun 2013 14:28:53 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1137673</link>
    </item>
    <item>
      <title>afters adrees #./</title>
      <description>Ive started to use add this in my blog posts and I noticed that after my page adress link in the browser apears this:

 #. (letters)

anyone can help me?</description>
      <pubDate>Mon, 03 Jun 2013 16:01:14 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1136891</link>
    </item>
    <item>
      <title>add this installing</title>
      <description>dear sir,

I´ve tried many times to insert "add this" share botton to my blog posts bat i failed.idid i you explained in your tutorial bat in vain, i´ll be very thinkful if you could help me solve that problem.

here it's my url blog http://usefulweightlossadvice.blogspot.com/</description>
      <pubDate>Mon, 03 Jun 2013 16:01:43 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1136458</link>
    </item>
    <item>
      <title>facebook share button doesn't open a posting window</title>
      <description>How do I make the Facebook button just open a Facebook window containing the link, description and thumbnail of the page we're trying to share to Facebook? The Open Graph instructions are completely overwhelming - I don't see anything concerning Open Graph tags, just instructions to create an app!</description>
      <pubDate>Tue, 04 Jun 2013 14:40:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1133688</link>
    </item>
    <item>
      <title>Adding another website</title>
      <description>I want to add another website to my same account but be able to track the analytics seperately.   How do I do that?</description>
      <pubDate>Fri, 31 May 2013 19:18:37 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1133292</link>
    </item>
    <item>
      <title>Can't Shut Off Track Address Bar Shares</title>
      <description>I'm using the Wordpress CMS and a Studiopress theme. Whenever I uncheck the box and click the 'save changes' button at the bottom of the page, the browser simply scrolls to the top of the page. When I refresh the page (or even go somewhere else in the Wordpress dashboard) and return, the check box is checked.

Why isn't the 'save changes' button working? Our site is http://www.propelgrowth.com

Thanks.</description>
      <pubDate>Fri, 31 May 2013 19:18:42 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1132795</link>
    </item>
    <item>
      <title>favorite button settings being ignored</title>
      <description>I used Settings under the compact button to choose favorite buttons to display, but they're still not all being displayed. Other buttons are substituted instead. I've tried changing the "preferred numbers" button, but it still doesn't seem to work. Anyone have any ideas?</description>
      <pubDate>Fri, 31 May 2013 17:48:12 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1131927</link>
    </item>
    <item>
      <title>CSS for Internet Explorer</title>
      <description>Hi,

Firstly, thanks for developing the fantastic plugin!

Here is a link to my site: http://tinyurl.com/qe2323e

I would like to put in a top margin of 15px for the valaddthis plugin.

In my template.css file I added 
     .addthis_toolbox {margin-top: 15px;}

It works in Chrome, but not in IE10. Please help. Thanks!!

Dave</description>
      <pubDate>Fri, 31 May 2013 17:47:26 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1128147</link>
    </item>
    <item>
      <title>follow button on the side, share button underneath each post?</title>
      <description>I have the follow buttonson my side bar, and they are working fine. I used to have the share buttons underneath each post but I made some changes that I cannot track back anymore and they dissapeared..how do I re-install them so that they appear again underneath each post with the follow buttons remaining in place?

www.indechs.org</description>
      <pubDate>Thu, 30 May 2013 15:28:45 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1120449</link>
    </item>
    <item>
      <title>Twitter Follow Button is going to wrong Twitter Account</title>
      <description>We just installed the follow us buttons on our website but the Twitter button sends customers to the wrong twitter account (some other company).  How do we change this to our Twitter account?</description>
      <pubDate>Wed, 29 May 2013 14:25:57 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1118499</link>
    </item>
    <item>
      <title>Anonymous Profile ID</title>
      <description>We recently set up a new Add This account – 

Username: twentysixdigital
Email address: facebook@twentysixdigital.com 

Please can we retrieve the data associated with this ID:
xa-50b4d0625f31c324

Thanks,
Sean</description>
      <pubDate>Wed, 29 May 2013 15:44:44 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1116303</link>
    </item>
    <item>
      <title>Connecting existing data to a new account</title>
      <description>Hi!

We build our client a website www.fitlandia.fi where AddThis is in use. We were about to add new AddThis sharing options to the site when we realised that apparently the code in use is without an AddThis account and so we are missing the analytics. Is it possible to get the existing data connected to this account I'm using? 

This is the ID of the code currently in use:
pubid=xa-516e85d230e232f8


With regards

Tuomo Laikari 
Interactive AD

tuomo.laikari@kluu.fi
+358 40 5199 464

www.kluu.fi</description>
      <pubDate>Wed, 29 May 2013 15:40:20 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1115622</link>
    </item>
    <item>
      <title>lengthlimit for email note</title>
      <description>Hi all,

Is it possible for us to adjust the default value of lengthlimit of email note? It's 255 by default.

Thanks,
Kieu</description>
      <pubDate>Tue, 28 May 2013 15:19:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1115613</link>
    </item>
    <item>
      <title>AddThis Welcome Bar Isn't Showing</title>
      <description>Hi,

I installed wordpress plugin for addthis welcome bar and installed it properly but it isn't working 

http://bit.ly/Z7tyfw

Would you please a have a look

Thanks</description>
      <pubDate>Tue, 28 May 2013 16:22:49 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1107756</link>
    </item>
    <item>
      <title>compact menu does not appear</title>
      <description>When taking the context straight from the "Get the Code" page, and placing it in an HTML file with nothing but the standard HTML headers and the AddThis code, the compact menu does not appear.

Is there anything more that is needed other than what is copy/paste from the "Get the Code" page?  My understanding it was all that is needed.

I've tested it on Firefox 12, Chrome, IE, and Safari. All failed to display the compact menu.

What am I doing wrong or missing?</description>
      <pubDate>Fri, 24 May 2013 21:23:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1103613</link>
    </item>
    <item>
      <title>AddThis buttons to index page</title>
      <description>I think it may be more about customising the theme, and just inserting the correct code.

I am trying to share in particular my quote posts on my site from the index page (dontstopdreaming.net)

So far i have installed the plugin, profile id and username/password and activated it. Now i am trying to insert code like below:






Into the page and the icons come up but it shares the main page not the quotes.

Site Info:
Wordpress 3.5.1
Bayside Theme version 1.0</description>
      <pubDate>Sun, 26 May 2013 04:44:52 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1101777</link>
    </item>
    <item>
      <title>which account for xa-4f03bd7b67b4ad8b</title>
      <description>Hi,

we use http://s7.addthis.com/js/300/addthis_widget.js#pubid=xa-4f03bd7b67b4ad8b on our website. How can I access the account if I forgot the username?

regards,
Jungkook Ahn</description>
      <pubDate>Fri, 24 May 2013 13:56:37 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1100349</link>
    </item>
    <item>
      <title>Old AddThis Access</title>
      <description>Hi,

We were wondering if it would be possible to get the credentials for the previous AddThis pub code that was assigned to Ore-Ida.  We are trying to get the analytics for the site and they only show up for March - apparently when the new pub code was added.  The revamped site launched in November so we were hoping to access the old pub code and look at the analytics from November through March but unfortunately we cannot locate the old credentials.

Thank you for your help.</description>
      <pubDate>Fri, 24 May 2013 14:25:32 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1099249</link>
    </item>
    <item>
      <title>addthis problem in IE 9 with recapture via https</title>
      <description>hello.

I have a trouble in IE9 with https://www.addthis.com/tellfriend.php and recapture.
Actually, the recapture img doesn't show.
We're requesting it by https, but unless we press the 'Show all content' button in the popup window 'Only secure content is displayed' in IE nothing is happened.

Could we somehow display the capture without pressing  'Show all content' button ?

I'll really appreciate any help from you side 

Irina</description>
      <pubDate>Thu, 23 May 2013 16:28:16 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1097707</link>
    </item>
    <item>
      <title>Icoons are shown, stats do not work</title>
      <description>You mailed me that it seems that account 	ra-518108f5492c20ce does not work yet.
You stated that we could reply to that message of yours, but it is a no-reply message.

Dear Addthis team,

There is indead a problem. This site (http://www.gabes-webshop.nl) is part of a shopping platform http://www.mijnwebwinkel.nl.
We placed the correct e-mailadres (peterklaassen@quicknet.nl) in their acountdetails voor Addthis.
Your icoons are shown correctly, but the stats do not work apparantly.
The webshop platform claims that other client shave no problems getting the stats.
My contact is Kasper Hägele | Helpdesk Mijnwebwinkel 

Peter Klaassen
Gabes Webshop</description>
      <pubDate>Sun, 26 May 2013 10:43:15 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1097082</link>
    </item>
    <item>
      <title>Facebook share</title>
      <description>I have installed the addthis to my website
but when you click on facebook it opens a smaller window and just loops. does not share ?
anyideas please
(for testing see the following url)
http://www.nbc.co.uk/addthis.htm </description>
      <pubDate>Thu, 23 May 2013 19:03:51 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1094335</link>
    </item>
    <item>
      <title>how to implement the add this share on ajax div load</title>
      <description>I am reloading a div on each "next" &amp; "previous" button click. I am trying to implement it here (http://life.ansoftsys.com/)

I tried to paste the below generated code ,in body page. But its only working for the first load,(i.e if i post it in the facebook wall, then users click on the link, every time it shows only the first link)

Please help me how to apply it in a div dynamically populated from ajax.

I added these scripts









</description>
      <pubDate>Thu, 30 May 2013 18:29:50 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1088649</link>
    </item>
    <item>
      <title>Unable to get my pubid</title>
      <description>I would like to have "add this" on my website  (http://life.ansoftsys.com/)

I generated the code 
   









But it showing pubid=undefined in my above script.

I checked other people website, they are having some kind of pubid,
If i include it in my pages, this will work or not?</description>
      <pubDate>Wed, 12 Jun 2013 13:48:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1088599</link>
    </item>
    <item>
      <title>Button display</title>
      <description>Hello,
     I could not see buttons on my HTML page after adding code generated by addthis website. here's the code that i am using.



  















var addthis_config = {"data_track_addressbar":true};






please give me solution.</description>
      <pubDate>Sun, 19 May 2013 15:22:28 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1073245</link>
    </item>
    <item>
      <title>I get regular reports of clicks on analytics, but the Wordpress says no activity</title>
      <description>I've had increasing activity with clicks every week, but this shows up on the AddThis portion of the Dashboard (constantly for the past couple years): 
"We haven't recorded any sharing events in the last month for this site. This could be because you just installed addthis..."
Why?</description>
      <pubDate>Fri, 17 May 2013 18:04:03 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1069330</link>
    </item>
    <item>
      <title>IE9 not showing complete page, no maximize button</title>
      <description>For PIN it, button, we are using thrid party script as :


When a user clicks on the PIN IT link, a pop up window opens. 
But when this pop up window opens in IE9, the maximize button for Pop up window is disabled and it does not show the complete content for the page so the user cannot see the complete page.

In other browsers, the maximize button for the pop up window is enabled so the user can click on the maximize button and see all the content.

Also, when I try to open the sample PIN IT button given on http://support.addthis.com, its behavior is the same as on our site.

The site is http://frenchtoast-rev.marketlive.com but we need to whitelist your IP for you to see it since it's a pre-launch site that we're doing for a client.

Thanks,
Matthew</description>
      <pubDate>Tue, 21 May 2013 13:37:45 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1069224</link>
    </item>
    <item>
      <title>Help me implement code properly on custom Wordpress site?</title>
      <description>Hi, I know the "where do I put the code" question is asked a million times, but I can't find an answer to specifically address my situation, so here goes.

I had my custom Wordpress (.org) site/theme built out from PSDs that I designed. In the designs, I included AddThis buttons, which the programmer implemented in the code. A rollover toolbar at the top of the main index, and on each post, and then a few individual buttons at the bottom of the single post page.

You can see them on my live site here: www.sandoozle.com

I've subsequently signed up for my AddThis account, and I have my AddThis Profile ID#, etc. What do I need to do now to make sure that the buttons on my site link up with my actual account, and everything works properly?  I've installed the AddThisShare plugin to my Wordpress dashboard, and have linked the Profile ID# to it, but I'm not actually using those top and bottom share tools via the plugin, so will the buttons I have on the site link up properly?

Here's a sample of the code that my site uses.

In the CSS:

.addthis_toolbox{
	border:1px solid #e5e5e5;
	background:#f5f5f5;
	padding:16px 0 9px 96px;
	margin:0px 0 13px;
	overflow:hidden;
}
.addthis_pill_style {
	width: 50px !important; 
}

*+html .addthis_toolbox{padding-bottom:0;}
.addthis_button_facebook_like{margin:0 90px 0 0;}
*+html .addthis_button_facebook_like{margin-bottom:-2px;}
.addthis_button_tweet{margin:0 70px 0 0;}


In the HTML (single post):


	


and


	
		
		
		





Thanks for the help!!

</description>
      <pubDate>Thu, 06 Jun 2013 00:16:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1066071</link>
    </item>
    <item>
      <title>Another website</title>
      <description>How do I add another website to my account?</description>
      <pubDate>Wed, 15 May 2013 20:31:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1065767</link>
    </item>
    <item>
      <title>custom email variables/</title>
      <description>Posting this again, this time with a link url since I received back last time "send a link" which I did but did not hear further:

http://ifex.org/international/2013/05/03/wpfd_news/

We are using custom email variables and I have tried every possible variation to get the variables to merge into the email that sends


var addthis_config = {
'email_vars': {'TeaserText' : 'The Cyber Intelligence Sharing and Protection Act (CISPA), which is scheduled to undergo markup by the House Intelligence Committee, fails to strike a balance between combatting online security threats and protecting individual privacy, and threatens to set a negative example for other countries looking to adopt similar laws.' }
};



I have used both email_vars &amp; TeaserText without quotes, removed uppercase, double quotes around the variables, var_ in front of them or not. NOTHING WORKS.

{{var_TeaserText}}
{{TeaserText}}
{{var_teasertext}}
{{teasertext}}
test test 


{{'var_TeaserText'}}
{{'TeaserText'}}
{{'var_teasertext'}}
{{'teasertext'}}</description>
      <pubDate>Tue, 14 May 2013 19:30:18 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1061729</link>
    </item>
    <item>
      <title>Share buttons for slide show gallery</title>
      <description>How can I have it so I can share individual images from a slideshow gallery?</description>
      <pubDate>Mon, 13 May 2013 18:43:41 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1050268</link>
    </item>
    <item>
      <title>Not seeing the buttons</title>
      <description>I have tried all the code that you supply but can only get one set of buttons to appear on my page. Can you tell me why this is happening? The page is at http://www.sonlifetv.com/watch.html</description>
      <pubDate>Mon, 13 May 2013 18:12:20 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1045915</link>
    </item>
    <item>
      <title>Just doesnt' work?</title>
      <description>Please help...I am having no luck whatsoever in installing the like buttons..I get the code from your window and install it but nothing is there..no images of the buttons? There does not appear to be a path to the img src for the buttons inthe code. I am new to this so I guess I am doing (not doing) something wrong? Any help much appreciated. Steve</description>
      <pubDate>Thu, 09 May 2013 15:29:08 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1040832</link>
    </item>
    <item>
      <title>welcome bar</title>
      <description>welcome bar after 3 sec. the hide and then immediately reopen. http://www.eurograniti.rs



addthis.bar.initialize({'default':{
	"backgroundColor": "#FF9933",
	"buttonColor": "#98A5BA",
	"textColor": "#FFFFFF",
	"buttonTextColor": "#464F5C",
	"hideAfter": 3
},rules:[
	{
		"name": "AnyOther",
		"match": {},
		"message": "Administrator :",
		"action": {
			"type": "button",
			"text": "&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;Login to Control Panel&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;",
			"verb": "link",
			"url": "https://cpanel.eurograniti.rs:2083/"
		}
	},
	{
		"name": "https://cpanel.eurograniti.rs:2083/",
		"match": {
			"referrer": "https://cpanel.eurograniti.rs:2083/"
		},
		"message": "Administrator",
		"action": {
			"type": "button",
			"text": "Learn more",
			"verb": "link",
			"url": "https://cpanel.eurograniti.rs:2083/"
		}
	}
]});
</description>
      <pubDate>Thu, 09 May 2013 14:50:08 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1038407</link>
    </item>
    <item>
      <title>✖ Invalid AddThis profile ID</title>
      <description>Hello!

I have recently reactivated the AddThis Plugin on my Wordpress site. When I try to connect it to the AddThis, I get the "x Invalid AddThis profile ID" error. I am able to log in to the AddThis site fine.

My website is http://www.GiftsAndThingsStore.com

Thanks!

GATStore</description>
      <pubDate>Thu, 09 May 2013 21:02:59 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1034805</link>
    </item>
    <item>
      <title>Suspicious of "Free" </title>
      <description>I'm always suspicious of a site that offers a service, such as that offered at this site, and represents it as FREE.  Or, sites that bury the eventual fees under a barrage of hype.  So, please tell me, what's in it for you?  How do you cover the cost of this enterprise?</description>
      <pubDate>Wed, 08 May 2013 21:11:15 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1033074</link>
    </item>
    <item>
      <title>pinterest contexual menu in chrome fails</title>
      <description>running theproducion release of chrome on xp. reading facebook.see a picture i want to pin. use contextual add this &gt; pinterest. Get this error when i try to pin:
Parameter 'source_url' (value undefined) is not a valid URL format.</description>
      <pubDate>Wed, 08 May 2013 20:54:29 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1032981</link>
    </item>
    <item>
      <title>Moving profile (website) to another account</title>
      <description>Hi, I have various websites in my account from my previous employer, I have now left so I need to transfer the profiles into their account, has anyone done this before or know how I can do it?

Many thanks,

Dave</description>
      <pubDate>Thu, 16 May 2013 15:45:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1032161</link>
    </item>
    <item>
      <title>Help, thanks!</title>
      <description>Dear support,

I am sorry for my bad English.
When I visit my website www.coksoft.com with Firefox. The URL will add some characters at the end. Such as when I visit http://www.coksoft.com/autotyper.htm, the website will change to http://www.coksoft.com/autotyper.htm#.UYTecEoSsak. If I delete addthis code, this problem won't appear. I don’t want it to add the characters automatically. Can you help me? Thanks very much!

Liu</description>
      <pubDate>Mon, 06 May 2013 15:47:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1029148</link>
    </item>
    <item>
      <title>HTML5 validation</title>
      <description>Is there a form of addthis button which is HTML5 valid?
My site http://www.shellcalc.com/ fails to validate on g:plusone:annotation and g:plusone:size attributes. Here is the validation link:
http://validator.w3.org/check?uri=http%3A%2F%2Fwww.shellcalc.com%2F&amp;charset=%28detect+automatically%29&amp;doctype=Inline&amp;group=0&amp;user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices
Thank you!</description>
      <pubDate>Wed, 08 May 2013 16:02:18 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1024267</link>
    </item>
    <item>
      <title>Adding share this to my blogger blog</title>
      <description>Hi There,

I followed the links and added the facebook, pinit and share button widget to my blogger blog themakersjournal.blogspot.com but nothing appears...not sure what i've done wrong?  In the list of styles to select from it's the 1st option.  Can you help?  Thanks</description>
      <pubDate>Mon, 06 May 2013 19:21:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1024012</link>
    </item>
    <item>
      <title>align  buttons on the right</title>
      <description>how to align my share buttons on the right of the post-footer (blogger platform)??</description>
      <pubDate>Mon, 06 May 2013 19:20:25 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1023240</link>
    </item>
    <item>
      <title>Buttons don't show</title>
      <description>I've followed the directions, but the buttons still don't show up. Is there something I'm missing?</description>
      <pubDate>Fri, 03 May 2013 14:42:15 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1020052</link>
    </item>
    <item>
      <title>addthis twitter</title>
      <description>I'm using the following script and when I click on twitter, in the pop up window my current page url doesn't appear?
 
        ShareThis
        
    </description>
      <pubDate>Fri, 03 May 2013 15:16:37 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1019957</link>
    </item>
    <item>
      <title>Counter not working correctly</title>
      <description>I got addThis to record our first facebook share, but after that the counter doesn't seem to be working. Our confuguration is as follows:

 
            
               
               
               
               
               	
               
               
              
            
	    
               var addthis_config = {
                                    pubid: "ra-50c629bf682465bc",
				    data_track_addressbar:true
                                    };
            
            
     

Can you offer any insight into what I'm doing wrong? A sample url using this configuration is http://www.ihs.gov/careeropps and any page reachable from the there should be using addThis as well.

Thank you.</description>
      <pubDate>Tue, 07 May 2013 09:15:22 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1019291</link>
    </item>
    <item>
      <title>run is not defined on sh114.html</title>
      <description>I have this error showing on my Wordpress. Disabling all plugins did not fix the issue, AddThis just throw this error.

Any idea welcome.</description>
      <pubDate>Tue, 07 May 2013 07:48:51 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018659</link>
    </item>
    <item>
      <title>Status on Twitter SSI integration?</title>
      <description>According to this post, AddThis is "scrambling" to restore Twitter oAuth support to SSI.

http://support.addthis.com/customer/portal/questions/915314-twitter

That was April 1st, but we don't see any resolution yet on our end. What is the status? </description>
      <pubDate>Thu, 02 May 2013 21:35:46 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018649</link>
    </item>
    <item>
      <title>https://s7.addthis.com unavailable?</title>
      <description>It looks like https://s7.addthis.com is currently unavailable? Is someone able to confirm and suggest when the system maybe back up?</description>
      <pubDate>Thu, 02 May 2013 15:18:09 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018154</link>
    </item>
    <item>
      <title>bug with ie9 and welcome bar</title>
      <description>Hi,

I install your welcome bar on my website, always its ok on all navigator, but with Internet Explorer 9, it's create a bug when you click on the banner... look at on my website developer : dev.vendre-ma-maison.com

thx for your tools ;)

Good day !</description>
      <pubDate>Wed, 01 May 2013 18:50:07 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1016039</link>
    </item>
    <item>
      <title>Social Analytic Tracking for Bands</title>
      <description>Hello - 

I am looking to utilize your plug-ins to integrate on a band's website. 

Is this free, similar to GA?

Thanks. </description>
      <pubDate>Tue, 30 Apr 2013 14:55:41 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1009973</link>
    </item>
    <item>
      <title>facevook Invalid App ID</title>
      <description>Getting the string "error" where the facebook button should be and cannot login to facebook.

see screenshot. 

https://docs.google.com/a/fixxi.net/file/d/0B9EzaG7RrpQ4aTlUTVUxZEE5MTA/edit</description>
      <pubDate>Wed, 01 May 2013 04:47:28 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1009046</link>
    </item>
    <item>
      <title>profile missing</title>
      <description>For my account there are no profiles showing on the Profiles page. I get an error when I try to add a new profile. Error message is, "An error has occurred. Please try again."

Please help</description>
      <pubDate>Tue, 30 Apr 2013 15:00:07 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1008145</link>
    </item>
    <item>
      <title>Welcome sign is not working</title>
      <description>I tried everything I could but coudn't get the welcome sign to show up in my blog. What to do?
Here is my blog address. http://www.youwantinfo.com</description>
      <pubDate>Mon, 29 Apr 2013 21:06:49 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1007181</link>
    </item>
    <item>
      <title>Status of our servies</title>
      <description>Dear Concern,

  This is to inform you that we had submitted our service to addthis sharing plugins on 28th-Feb-2013
We had followed all steps to create our service mentioned in the following link-
    http://www.addthis.com/services/submit?
here are the basic information of our service-

Website:   http://viddiflash.com
oExchange XRD file :  http://viddiflash.com/oexchange.xrd

But we are still waiting for response from addthis.
Kindly tell us the status of our service.
In case of any problem in approval, Please guide us what to do to get it approve and live. We are waiting your response since Feb 28, 2013.

Kindly look into the matter ASAP.

Thanks,
Regards,
Viddiflash

http://viddiflash.com
</description>
      <pubDate>Mon, 29 Apr 2013 21:05:20 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1006597</link>
    </item>
    <item>
      <title>sharing articles via e-mail</title>
      <description>how can I put the red cross button on top toolbar so that i can send articles to friends and colleagues?</description>
      <pubDate>Fri, 10 May 2013 14:20:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/996953</link>
    </item>
    <item>
      <title>trending box last day doesn't work anymore!/</title>
      <description>Following doesn't work!
Domain not selectable.
Support exists?
I thought Google "support" would be the "best" "support" in the world. 
Seems you could new the new star in the sky.





addthis.box("#addthis_trendingcontent", {
    feed_title : "",
    feed_type : "trending",
    feed_period : "day",
    num_links : 5,
    height : "auto",
    width : "auto"});


</description>
      <pubDate>Fri, 26 Apr 2013 15:40:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/995646</link>
    </item>
    <item>
      <title>add this script not working after ajax reload</title>
      <description>Hi Paul

                 the above problem is occuring in my local environment. could you please tell why addthis script are not loading after ajax reload.</description>
      <pubDate>Fri, 26 Apr 2013 15:39:59 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/995019</link>
    </item>
    <item>
      <title>The e-mail I recieved from you says:</title>
      <description>If you installed AddThis on your site.  Now I don't have a "Site" to add it to.  But it is on my toolbar and I use it a LOT.  I hope that is ok?  Do I have to have a site?</description>
      <pubDate>Fri, 26 Apr 2013 14:36:48 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/992640</link>
    </item>
    <item>
      <title>add this script not working after ajax reload</title>
      <description>Hi Paul

         i have integrated addthis script in my page.




the above code present inside div which we are reloading. problem is that when we load a
div by using dojo, then the share button functionality are not working. i have tried all the solution/suggesion i came accross. but not succeeded.

please let me know if the above explanation of my problem will help you to guide me.</description>
      <pubDate>Thu, 25 Apr 2013 16:06:21 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/992455</link>
    </item>
    <item>
      <title>Bitly not working... in a strange way.</title>
      <description>I've used your service before and for many years and love it but I can't seem to figure out the issue I'm having at the moment.

I started a new blog. It's on Wordpress. I installed your plugin, activated it, entered my account ID. It is showing as valid in the back end settings panel of the WP. I log in here, I added my bitly key and account login name. Go to blog. Click "Tweet" icon. Tweet opens up with a not shortened link. Strangely though, the links show up in bitly! But obviously with no clicks since the shortened link doesn't materialize or get pushed out to Twitter.

I thought this was a bitly issue. Went to them. Was told:I'm perplexed by why the links wouldn't shorten if it is using our API. My only suggestion would be resetting your API key."

So I reset my key. Went back to blog. Tried again. Link still won't shorten from the blog when trying to tweet. 

Also your analytics here are showing I had 0 clicks on the links you made, yet Google is showing I had almost 100 uniques to my first blog post on the first day.

Something is up. I just want everything to work properly. Thanks.</description>
      <pubDate>Thu, 09 May 2013 18:57:48 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/991052</link>
    </item>
    <item>
      <title>AddThis picking up &amp; sharing old links instead of current link</title>
      <description>Hello

We have been experiencing issues with AddThis picking up old links and sharing them instead of the current link that the code is pointing to. This has been a problem for the last 24 hours and means we have had to manually share via Twitter and repeatedly click on the Facebook share link until it finds the correct link.

To illustrate the issue, we placed AddThis code on this page yesterday: 
http://www.screenaustralia.gov.au/news_and_events/2013/mr_130423_cannes.aspx
However, when various people try to share the page via AddThis it will randomly pick up the following older pages with AddThis code including the two below:
http://www.screenaustralia.gov.au/news_and_events/2013/mr_130405_funding.aspx
http://www.screenaustralia.gov.au/news_and_events/2013/ia_130422_games.aspx

Looking forward to your response.
Best wishes
Mae

</description>
      <pubDate>Tue, 23 Apr 2013 18:56:22 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/984311</link>
    </item>
    <item>
      <title>Problem : AddThis module with FF 20.0.1</title>
      <description>A new problem has appeared with AddThis module of page when using FireFox 20.0.1

With that browser when you put your mouse hover any icons, it shows up the Bookmark &amp; share popup.
This makes it impossible to like the page on facebook.
This popup should be displayed only when passing hover the + icon.

Thx</description>
      <pubDate>Thu, 09 May 2013 19:45:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/982154</link>
    </item>
    <item>
      <title>Addthis in osDate</title>
      <description>Hi,

We have tried everything to add addthis to osDate, but so far have had no luck.

Does anybody know how to add addthis to every profile in osDate? </description>
      <pubDate>Mon, 22 Apr 2013 18:16:33 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/979587</link>
    </item>
    <item>
      <title>Connection is Untrusted</title>
      <description>FYI...

This Connection is Untrusted 
      
You have asked Firefox to connect securely to support.addthis.com, but we can't confirm that your connection is secure.  Normally, when you try to connect securely, sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.

Technical Details
        
        support.addthis.com uses an invalid security certificate.

The certificate is only valid for the following names:
  *.assistly.com , assistly.com  

(Error code: ssl_error_bad_cert_domain)

What gives?

</description>
      <pubDate>Mon, 22 Apr 2013 16:31:45 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/973690</link>
    </item>
    <item>
      <title>Orange circle</title>
      <description>When I publish the following to my site I get a small orange circle appearing over the Facebook icon. Why?









var addthis_config = {"data_track_addressbar":true};

 </description>
      <pubDate>Fri, 17 May 2013 12:53:41 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/965463</link>
    </item>
    <item>
      <title>How do I add the orange square with the white cross to my browser?</title>
      <description> How do I add the orange square with the white cross to my browser?</description>
      <pubDate>Thu, 18 Apr 2013 15:29:26 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/964848</link>
    </item>
    <item>
      <title>Problems putting Add This to Toolbar in Chrome</title>
      <description>I am not able to put Add This on my Chrome Toolbar.  
Do you have specific instructions on how to do this.

I have a MacBook Pro and am using 10.8.3

Thanks for your help.

SUsan
</description>
      <pubDate>Wed, 17 Apr 2013 15:12:28 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/962972</link>
    </item>
  </channel>
</rss>
