http://support.addthis.com/customer/portal/topics/57074-buttons-counters Buttons & Counters articles The AddThis buttons appear very close to the text of my blog post (WordPress) and I would like more white space above and below the button bar. How can I do this? thanks! How to make this with margin or padding? Thank you! Wed, 19 Jun 2013 21:16:11 +0000 http://support.addthis.com/customer/portal/questions/1204739 Hello there, I am using the addthis share icons for facebook, tweeter and Share. Following is the code I am using : The issue is on liking any post in facebook and on reloading the page Sometimes the facebook icon is not loaded instead a Scrollbar appears in place of Facebook icon. Is it any known issue of Addthis? If not can you please help me solve this issue. Wed, 19 Jun 2013 14:03:26 +0000 http://support.addthis.com/customer/portal/questions/1203466 Hello, I have an issue with my site, when I enter some text in the body of addthis email popup and send that email to someone, the email received by that person doesnot contains the body I have entered in the addthis email popup. Any help will be greatly appreciated. Regards Wed, 19 Jun 2013 15:43:12 +0000 http://support.addthis.com/customer/portal/questions/1202548 Hi, Icons are not showing on Internet Explorer 8. I get an Invalid Argument Code 0 error for http://ct5.addthis.com/static/r07/core081.js http://d.pr/i/BULc . I am experiencing this on all our sites viewed in IE8 using AddThis. All other browsers, the icons are rendering fine. I know that the other invalid argument resulting from DD_belatedPNG_0.0.8a-min.js does not conflict with your core081.js. I have another website that does not have the PNG fix script that reports an error with your core081.js. http://www.abetterdealtuxedo.com/blog/2013/06/07/tuxedo-rentals-for-weddings-what-129178 Please address this issue ASAP or let me know if I could fix it on my end. Thanks, Ann Wed, 19 Jun 2013 20:09:02 +0000 http://support.addthis.com/customer/portal/questions/1201526 Hi, I have a problem with social share through analytics. When I use addthis_button_tweet class, whenever a click it I can't see any analytics package fired on the network console, but when I use addthis_button_twitter class everything works. This is the expected behavior? Is there a way that the tweet button fire the analytic event? My code is the following: //analytic.js import ... Share ... ... var addthis_share = { templates: { twitter: "{{text}}:{{url}} via @NatGeoGreen" } }; var addthis_config = { data_ga_property : 'UA-XXXXXXXX-X', data_ga_social : true, data_track_clickback : true }; Thanks. Bye. Wed, 19 Jun 2013 13:41:14 +0000 http://support.addthis.com/customer/portal/questions/1201085 Hey there! We noticed that Pinterest is not showing up in the 508-compliant version of the bookmark tool. This is the case with the v250 code we were using and after updating to the v300 code is still an issue. If we switch ui_508_compliant to false, Pinterest shows up. If you switch it to true, it doesn't. I don't know if this is true for other services but what's the chance ya'll could sync the 508 and non-508 versions with each other? Thanks, Timothy -- Timothy Lee Russell | Programmer / Senior Analyst Coffey Communications, Inc. 509-525-0101, Ext. 556 trussell@coffeycomm.com http://www.coffeycomm.com Tue, 18 Jun 2013 17:54:34 +0000 http://support.addthis.com/customer/portal/questions/1199717 The counters are updating differently on different pages: kitchenova.com Tue, 18 Jun 2013 16:49:14 +0000 http://support.addthis.com/customer/portal/questions/1199302 The counters are updating differently on different pages: kitchenova.com Tue, 18 Jun 2013 16:32:21 +0000 http://support.addthis.com/customer/portal/questions/1199299 The share bar doesn't fully show up on this page in Chrome only: http://www.atlanticphilanthropies.org/search/grantees The bar looks OK on other pages of the site in Chrome and all other browsers. Any ideas? Thanks. Tue, 18 Jun 2013 23:08:12 +0000 http://support.addthis.com/customer/portal/questions/1199144 I've developed a new site, and I'm having problems with Chrome on iOS. The url is http://www.deglutenous.com/. Any of the internal pages on this site have the AddThis functionality. It's working fine on Safari on iOS (6.1.4 (10B350)), but it just won't load in Chrome (27.0.1453.10). Any ideas on how I can work this issue out? Mon, 17 Jun 2013 14:42:25 +0000 http://support.addthis.com/customer/portal/questions/1195388 There was chinese script on my email when I sent mail from the mail icon from the share button. I sent it to myself to check it out I deleted the mail immediately on seeing the script, I resent again and it was not on the 2nd sent mail, WHY was there chinese script on the first one? Mon, 17 Jun 2013 16:41:06 +0000 http://support.addthis.com/customer/portal/questions/1194008 http://nickingamells.blogspot.co.uk/ Sorry if I'm missing something but I cannot find anyway to add a G+ button to the toolbox. More specifically - where do I add the code? There is no Expand Widget Templates option or do I add the code via the Layout - Edit Gadget route? Help! Many thanks Nick Mon, 17 Jun 2013 07:23:31 +0000 http://support.addthis.com/customer/portal/questions/1193760 Hello, I am using the latest AddThis Plugin on Wordpress 3.5.1. Here is my website: http://archeage-hellas.eu/ When clicking on facebook like if I leave the comment box empty(the one that appears after clicking Like) although the counter adds +1, when I go to my facebook page the shared link is not there. Is that how it is supposed to work, or is there a fix for this? Mon, 17 Jun 2013 17:01:48 +0000 http://support.addthis.com/customer/portal/questions/1190179 Hello i have just installed this script on this website - http://9eu.it. Well i want to add it more near to my template, and also to add the facebook share, can you help me please. Mon, 17 Jun 2013 22:32:50 +0000 http://support.addthis.com/customer/portal/questions/1189813 I'm having issues getting the AddThis buttons to display on mobile devices. I have them embedded and they work fine on a desktop but when I pull up the desktop version of the site on any mobile device the social icons do not display. I'm using the default code of the horizontal (first) "style" for "website" option. The url in question is: www.pureloops.com/crush.html FYI - Icons should display right under the product name. Mon, 17 Jun 2013 17:19:49 +0000 http://support.addthis.com/customer/portal/questions/1188680 http://ramblerwithoutborders.blogspot.com Some values appeared in social icons few days ago, especially twitters. Now, all values are zeros. The only changes I could think of, I reverted IE10 back to IE9 2 days ago because IE10 seems to be too sluggish. Does it wipe out all values because of IE changes? Also, I have installed Addthis for at least a week, I just checked, there's still no analytics. Thanks in advance. Fri, 14 Jun 2013 16:40:31 +0000 http://support.addthis.com/customer/portal/questions/1183710 Hey your own website is broken. No css, images, javascript. So are the buttons, like the email button! Fri, 14 Jun 2013 14:58:18 +0000 http://support.addthis.com/customer/portal/questions/1182346 I keep getting a pop-up window asking me to download AddThis for Chrome, and it is driving me crazy. If it's driving me crazy, I know it will drive my readers crazy. How do I get this to stop? I have tried opting out every time it pops up. I have even broken down and installed the AddThis plugin in for Chrome. Nothing stops the pop-up window from appearing! I even went to the site to opt out of all advertising from various companies that I was sent to via your site. I can't use your Wordpress plug-in, if I can't count on the pop-ups not appearing. Can you help me with this? Thanks. http://dappledthings.me Gail Fri, 14 Jun 2013 14:14:47 +0000 http://support.addthis.com/customer/portal/questions/1182306 Hello I tried different fixes but can't make the AddThis photo sharing widget appear on images in Cargo. Example: the first image of the page http://cargocollective.com/katiechrist/Burger/ The same code works perfectly on http://www.gogdog.com/burger.html Cargo loads page elements dynamically, so I would like to initialize or reset the widgets when the page has loaded, but could not find anywhere mention of the syntax to do so... Thank you! Tue, 18 Jun 2013 18:27:17 +0000 http://support.addthis.com/customer/portal/questions/1182262 this messed up my site sellyurgames.com how do I fix it Fri, 14 Jun 2013 14:13:40 +0000 http://support.addthis.com/customer/portal/questions/1182054 My AddThis Buttons not always display fine in Safari and Firefox Also displaying in Chrome incognito mode. I disabled all extensions. Ah, "developer mode". Why do the AddThis Buttons conflict and not appear if "developer mode" is enabled? Is there a workaround? Thanks. J Fri, 14 Jun 2013 18:46:00 +0000 http://support.addthis.com/customer/portal/questions/1180844 Have been using the AddThis pinterest button on website for a while now. Seems as if you try and pin an image from any newer blog posts we get this message. It still allows us to pin from older posts. Example: http://www.perfectdayshawaii.com/hawaiian-names/ Fri, 14 Jun 2013 13:32:44 +0000 http://support.addthis.com/customer/portal/questions/1179306 Hi!!! Why on my page addthis changing class to icons? Look here: http://sbedesign.pl/online/polska_innowacyjna/3_edycja/zachodniopomorskie on left slide menu at bottom, onclick icons are getting smaller :/ Tue, 18 Jun 2013 19:49:43 +0000 http://support.addthis.com/customer/portal/questions/1178216 The recent versions of AddThis appear to have lost ability to be navigated with the keyboard. When traversing a page with a keyboard, when the focus shifts to AddThis button, the menu with available services shows up briefly, but then disappears faster than I can tab into it and select an option. Older versions of the code worked better. I can see this behavior with Firefox 21.0 and with IE 8. For example, see the following page: http://www.ready.gov/alerts and tab to the green Share/Email This Page button. The older version, which we're using on a different site: http://www.fema.gov/mobile-resources works much better. But this is using self-hosted copy of the addthis.js. This issue prevents AddThis implementation from being compliant with Section 508 requirements for accessibility, and will present a problem for all federal government websites using your service. Thanks for looking into this! Fri, 14 Jun 2013 21:08:20 +0000 http://support.addthis.com/customer/portal/questions/1177629 When I use the addthis_button_pinterest_share button on a dark background, I can see that the four corners around the Pinterest icon are white instead of transparent. Here's the source image: http://ct1.addthis.com/static/r07/widget013_top.gif All the other icons in this set have transparent backgrounds, so I think it was an oversight -- and should be an easy fix -- for AddThis. The same issue was reported in these threads, but I'm starting a new thread since those are more than six months old and have been ignored: http://support.addthis.com/customer/portal/questions/499360-graphic-improvement-for-pinterest http://support.addthis.com/customer/portal/questions/532101-pinterest-button-looks-bad-on-non-white-background Wed, 12 Jun 2013 16:34:24 +0000 http://support.addthis.com/customer/portal/questions/1173513 I have 2 questions - I want to put my buttons in french like this site : http://www.conneriesqc.com/ - I want to put the email too Wed, 12 Jun 2013 16:49:52 +0000 http://support.addthis.com/customer/portal/questions/1173393 Hello, the Twitter button on my site is returning an error once it is clicked. Please take a look at it at Vent2Me.roilifter.com. The facebook button works fine but the twitter one returns an error for some reason, any advice? Thanks! Wed, 12 Jun 2013 13:10:21 +0000 http://support.addthis.com/customer/portal/questions/1173274 I want to remove the AddThis buttons from my company website. http://www.veteranscarecoordination.com/faqs Tue, 11 Jun 2013 19:43:34 +0000 http://support.addthis.com/customer/portal/questions/1172498 I got "Twittern" instead of "Tweet" in twitter button of addthis please follow the link below: http://www.kurrentjobs.com/#!jobs/Cwmalls-Commodity/501/Website-Operation-Manager Fri, 14 Jun 2013 20:48:05 +0000 http://support.addthis.com/customer/portal/questions/1171863 Hello, I did implement addthis buttons on my blog: Perfect exept that google plus one button shares the mobile url ( facebook seems fine): Example url: http://www.lecharlatan.com/2013/06/Yourcenar-tour-de-france.html?m=1 Any advice? thanks and regards Tue, 11 Jun 2013 17:29:00 +0000 http://support.addthis.com/customer/portal/questions/1171764 Hello!. I have a issue with displaying counters on ie7, counters have been jumping while mouse over and shows inccorect. Here's a link: http://sc014.studio-creative.com.ua/uk/politsya-276.html Thu, 13 Jun 2013 18:37:25 +0000 http://support.addthis.com/customer/portal/questions/1170781 This is how it looks: http://makeshot.net/f/iXcGfho (and it's also my website) Tried looking for text-indent, but found nothing. Mon, 10 Jun 2013 19:05:53 +0000 http://support.addthis.com/customer/portal/questions/1167766 Hi, I am the web master of http://protopaperlab.com and I am using custom images for share buttons. It works all fine on Firefox/safari but not on Chrome. It works fine if I use the code that comes straight from Addthis but not when I use custom images, I see some blurred thing but the widget works fine if I click on where the images suppose to be and pops up the share box. I have checked this on two different computers, both macs. Can you please help? Also, when I only had 'pinit' button directly from pinterest, it was finding the images from the slideshow and giving the option to pin them but not with pinit button that comes with Addthis. Do you think it is possible to achieve this with addthis? It is important for us, if not possible I have to drop addthis from the site. Thank you in advance! Tue, 11 Jun 2013 14:52:58 +0000 http://support.addthis.com/customer/portal/questions/1164213 The AddThis toolbox has not been functioning properly in Chrome for a number of days now. The behavior is very erratic - sometimes it show up - other times it doesn't. It functions perfectly in all other browsers though. I saw that as of June 5th you were working on a fix. Any progress updates? Shares on my site are down by a large percentage for the duration of the problem so far. Mon, 10 Jun 2013 14:11:25 +0000 http://support.addthis.com/customer/portal/questions/1162908 I don't want to add "share this" buttons to each post, but I want to AddThis code for my Tumblr blog readers to FOLLOW various social media of mine. I've configured the code -- I cannot figure where in my code to add this so it shows up BELOW my blog header. Can anyone help? Mon, 10 Jun 2013 19:13:44 +0000 http://support.addthis.com/customer/portal/questions/1160734 Hello My site at www.snouttostout.ca is not showing the social media follow buttons from your widget when the website is loaded into firefox. It works ok with other browsers, why is this? Mon, 10 Jun 2013 18:22:37 +0000 http://support.addthis.com/customer/portal/questions/1159921 I have added the html elements exactly where you have said into the body and tried many of your scripts the buttons dont show ....please help Mon, 10 Jun 2013 14:05:03 +0000 http://support.addthis.com/customer/portal/questions/1159317 I have copied and pasted the button code in my HTML body tag but with the exception of one group of buttons, they do not appear in design view. What am I doing wrong? Thank you for your help. Mary Schmidt Mon, 10 Jun 2013 17:36:15 +0000 http://support.addthis.com/customer/portal/questions/1158660 Hi, How do I center the follow buttons at the bottom of my page, whilst not affecting the other buttons at the top? If you look at my test page (http://www.scottyrobson.co.uk/tmp/index.html), you'll see that I have one set of follow buttons located at the bottom of all my pages. It sits in the footer of my jAlbum (the website program I use to create my pages). However, as you see, the follow buttons are left justified...but I want them centered. But to add to this...I don't want the other buttons affected. Any help is much appreciated. Cheers Scotty Tue, 11 Jun 2013 14:51:48 +0000 http://support.addthis.com/customer/portal/questions/1158140 Hi guys, I've created a blog in blogger (http://thebestmusicmemories.blogspot.com/) and I'm using the AddThis platform to display social buttons and track actions. I'm viewing the blog from Portugal, so blogger automatically redirects me to http://thebestmusicmemories.blogspot.pt (please note the .pt TLD). The problem is that in the homepage the number of facebook likes are being displayed incorrectly, because it's being passed the .pt domain instead of .com. When you enter on a post, for some reason, the .com domain is being passed, so the number of facebook likes are being displayed correctly. Please compare: http://thebestmusicmemories.blogspot.pt/ (Search for Blondie's "Maria" song and check the number of facebook likes) and http://thebestmusicmemories.blogspot.pt/2013/06/blondie-maria.html (check the numner of facebook likes Is this an AddThis related problem or a blogger problem? Can you help me please? Thanks in advance Fri, 07 Jun 2013 20:46:09 +0000 http://support.addthis.com/customer/portal/questions/1157370 how do i add a "follow me on pinterest" button my business facebook page? I see other pages doing it but I am just not sure where to place the code on my facebook page. Thanks!! Mon, 10 Jun 2013 11:37:39 +0000 http://support.addthis.com/customer/portal/questions/1156991 First, I want to say this is an excellent service your provide. I prefer the side buttons because they do not drop down the content and they float with the page. However, I just realize that they overlap my content on mobile devices. http://www.treadmill-ratings-reviews.com. Is there any solution that could allow you to switch to top buttons for mobile users? Thanks Fred Fri, 07 Jun 2013 20:29:15 +0000 http://support.addthis.com/customer/portal/questions/1156762 Hi, Im using AddThis social plugin which includes Facebook Like/G+ (with counters). I tried disabling third-party cookies on Firefox (21.0) by going to Options > Privacy > History > Firefox will: Use custom settings > Untick accept third-party cookies I then tried to use the like button anywhere on http://journals.cambridge.org - nothing happened. I tried using the like button in AddThis (the one in http://www.addthis.com/social-plugins/facebook-like-button) but it doesn't work as well. I tried to use the like button on Facebook's site (https://developers.facebook.com/docs/reference/plugins/like/) and it worked. Same thing happens when using G+. Any thoughts? Do we need to update something? Many thanks! Mon, 10 Jun 2013 15:51:53 +0000 http://support.addthis.com/customer/portal/questions/1155968 Where i cant put a linked in button besides facebook, twitter and pinterest. And where can i put the code that i find in your support forum: Fri, 07 Jun 2013 18:09:47 +0000 http://support.addthis.com/customer/portal/questions/1155868 Hello, I have a set of AddThis buttons on the header, plus I have a set of buttons for each post on the page. I want every set of buttons to show their own link, title, description, and thumbnail icon, however I can do it only through meta tags. I can control link through AddThis buttons tags, but it doesnt work for Facebook... so, even the link I should set with meta tags. Is it possible to make individual meta tags for each set of buttons? If no, is there any other options to solve this problem? Fri, 07 Jun 2013 18:09:37 +0000 http://support.addthis.com/customer/portal/questions/1154498 I am having trouble having the AddThis icons appear on the excerpts of the main blog page. It works great on the actual blog posts themselves. I have already selected the "excerpts" on the Advanced Tab in the plug-ins' settings. I am using Karma 3 as my theme. My site is currently "under construction" and would like this resolved prior to launching. Any advice would be great (including code modification). If you need anymore info from me let me know. Tue, 11 Jun 2013 17:19:05 +0000 http://support.addthis.com/customer/portal/questions/1154463 Hi Guys, My buttons seem to be unevenly spaced and I would like to centre them to the page; http://concretestairslondon.co.uk/ I have put a around the buttons which are palced via; Which has CSS: .social-wrap { width: 100%; margin-left: 50%; margin-right: 50%; } Also the containg wrapper: Doesn't seem to be shrinkwrapping to the buttons and making the page wider what it should be. Any ideas what I can do guys, looks poor quality at the moment, greatful of any advice. Fri, 07 Jun 2013 16:57:48 +0000 http://support.addthis.com/customer/portal/questions/1153987 I use AddThis floating style in my blog with self-hosted WordPress. The codes of AddThis is embeded in theme file. AddThis supports japanese famous social-bookmark "Hatena", and to embed Hatena button I know we use . But I want to change this icon. I want to use Hatena's vertical button(see: http://b.hatena.ne.jp/guide/bbutton). How can I do that? Thank you for your advice! Mon, 10 Jun 2013 19:11:53 +0000 http://support.addthis.com/customer/portal/questions/1151898 I tried to copy the code for HTML from my blogger but the buttons don't work. How can I Add the button to my Blogger post's? I used the instructions from this link: http://support.addthis.com/customer/portal/articles/381227-blogger#.Ua-xOkDbNnJ Regards Thu, 06 Jun 2013 12:11:57 +0000 http://support.addthis.com/customer/portal/questions/1150877 Hi, I clicked on Email Newsletter then chose FB, Twitter, G+. Saved the code, then decided I wanted to added Linkedin but when i went back in and chose Email Newsletter, there is no option to add more buttons? Please help! Trever Thu, 06 Jun 2013 16:21:18 +0000 http://support.addthis.com/customer/portal/questions/1150477 Hello, is there a way to show a counter on the icon only if the count is greater than zero? (I am specifically interested in facebook, twitter, pinterest, and tumblr). Thanks! Thu, 06 Jun 2013 18:16:15 +0000 http://support.addthis.com/customer/portal/questions/1150119 This is my directory for blog entries: http://atomicaxis.com/blogs/ I'm curious as to why the buttons are showing up under the "Mary Meeker presents 2013 Internet Trends" post but not the others. One of our colleagues posted that particular entry and he himself has no idea how those buttons got there. I couldn't find anything in the plain text or HTML versions of that post which would cause the buttons to appear. It's actually not that I want to remove the buttons from that particular post—just the opposite, I want them to appear under ALL the post titles. How can this be done? Thanks, Adib Fri, 07 Jun 2013 18:45:40 +0000 http://support.addthis.com/customer/portal/questions/1149817 As of today, all our addthis scripts suddenly stopped working, returning javascript error: Syntax error: illegal character The error refers to the script at http://s7.addthis.com/static/r07/core079.js We've tried with a fresh, basic script taken directly from AddThis page and located within an entirely empty page, with same result. It can be seen on this page: http://moveon.dk/test/test.htm We've attempted to check it in various browsers and several computers, including one on a remote network. It might something to do with gzipping of file: some browsers refer to illegal char ��. Can you locate the problem? Thu, 06 Jun 2013 15:37:16 +0000 http://support.addthis.com/customer/portal/questions/1149543 Hello, everything worked just fine for several weeks and today everything was ok. Suddenly all of the widgets (2) disappeared. When investigating, error showed - "failed to load resource" (resource = addthis widget js). Please help. Website: www.o2k.lt. Best wishes Wed, 05 Jun 2013 16:14:44 +0000 http://support.addthis.com/customer/portal/questions/1149537 AddThis isn't showing up on my website anymore, and I have not done any changes at all. Website: http://chatstickers.com "Uncaught SyntaxError: Unexpected token ILLEGAL s7.addthis.com/static/r07/core079.js:1" This showed up when I looked for errors in the console. AddThis only loads in Firefox. No other browser. Wed, 05 Jun 2013 16:13:31 +0000 http://support.addthis.com/customer/portal/questions/1149503 Hello, everything worked just fine for several weeks and today everything was ok. Suddenly all of the widgets (2) disappeared. When investigating, error showed - "failed to load resource" (resource = addthis widget js). Please help. Website: www.o2k.lt. P.S. I'm suspecting that it could be temporary out of service, because something similar is happening to other websites. Best wishes Wed, 05 Jun 2013 15:36:11 +0000 http://support.addthis.com/customer/portal/questions/1149501 On the http://addthis.com/ FF console show error Syntax error: Illegal character http://ct5.addthis.com/static/r07/core079.js It is started like gzipped file �▀��������ЛЩy{шF╡(�ЪЪ~ And headers shows no Content-Encoding: gzip at all. I assume Chrome continue to work by autoguessing of encoding. Wed, 05 Jun 2013 19:55:39 +0000 http://support.addthis.com/customer/portal/questions/1149235 Noticed today that we've started to get the following error "Failed to load resource http://s7.addthis.com/js/300/addthis_widget.js#pubid=tsgroupanalytics" and addthis fails to initialize on Chrome. I believe this has to do with some security measures Google has added to Chrome lately. The thing is if I run a page containing addthis -tags in 'incognito' -mode that works fine. Requesting 'http://s7.addthis.com/js/300/addthis_widget.js' in Chrome seems to return error status 330 (Content decoding failed). I believe adding a response header of 'Access-Control-Allow-Origin: *' could fix the problem. Here's a example uri with the problem: http://www.ts.fi/uutiset/talous/493966/Vasemmistoliitto+esittaa+Valtiolle+kolmannes+telakoista The addthis controlls can be found under the text "Kerro kaverille". Wed, 05 Jun 2013 14:57:21 +0000 http://support.addthis.com/customer/portal/questions/1149099 Hi there I just noticed that the Add This button menu is missing in IE9 for my website this morning. Seems to be working like normal in the other major browsers. Is it just me? http://www.valentinosmountain.com/index.cfm?version=2 See top menu to the left - normally shows Facebook and Twitter buttons - I now only see my own e-mail button. The more regular Add This menu that I use for my next release of the page - currently in test - lacks the menu as well. Thanks a lot in advance. :- Lars Wed, 05 Jun 2013 14:51:55 +0000 http://support.addthis.com/customer/portal/questions/1148622 Hi AddThis team, we had problem to load addthis script on our client website (www.valamar.com) in Google Chrome from yesterdey 20:00 PM CET till today 10:00AM. On other browsers loaded correctly. Did you have any information releted to this? Thank you! Marko P. Infosit L.t.d. Wed, 05 Jun 2013 13:35:22 +0000 http://support.addthis.com/customer/portal/questions/1148575 Hello, I used addthis for a while and it worked fine until today. I'm a webdesigner and use it for client project, too. On all of my pages the addthis buttons disappeard. Please see: www.schmitz-wein.de www.z-newmedia.de/downloads/kunden/regenbogen www.z-newmedia.de/downloads/kunden/pixelcare How can this happen? I didn't do any changes to website-code or my addthis-profile. Please help. Thanks, Thomas Wed, 05 Jun 2013 13:34:55 +0000 http://support.addthis.com/customer/portal/questions/1148564 Suddenly this morning your plugin does not work with Chrome so you have to solve? var addthis_config = {"data_track_addressbar":false}; Wed, 05 Jun 2013 13:35:45 +0000 http://support.addthis.com/customer/portal/questions/1148538 Hi, my url is www.ecopolitanatpunggol.com. The buttons works perfectly fine until today it gone missing. Im using weebly and had tried to delete and create the button again but to no avail. Can you help? Thanks. Wed, 05 Jun 2013 14:57:08 +0000 http://support.addthis.com/customer/portal/questions/1148110 I installed the code for my website and it showed all the share buttons but recently the share buttons just disappeared. I tried updating the code and using different code for different types of add this buttons but nothing works. Also my site had over 1k visitors yesterday but my analytics don't show anything. Not sure what's wrong. please help Wed, 05 Jun 2013 14:00:31 +0000 http://support.addthis.com/customer/portal/questions/1148022 My sharing buttons suddenly stopped appearing on my website? Please help... The two pages of my website that had the sharing buttons are: http://www.eternalfountainofyouth.com/book.php http://www.eternalfountainofyouth.com/author.php Wed, 05 Jun 2013 13:35:06 +0000 http://support.addthis.com/customer/portal/questions/1147820 As of today the addthis buttons seem to have disappeared from my blog here: http://lab.zoho.co.uk I am getting this error in the developer consol: Failed to load resource http://s7.addthis.com/js/300/addthis_widget.js#pubid=ra-51269c6159cbfcf7 I have checked everything I can think of. Any advise appreciated. Wed, 05 Jun 2013 14:57:39 +0000 http://support.addthis.com/customer/portal/questions/1147424 For some reason AddThis is not working anymore for me in Chrome while it works in all other browsers. This was not an issue few weeks ago. I updated to lastest Chrome version and don't have any plugins installed as well. I saw there are more people complaining about same problem, have you investigated this by now? Wed, 05 Jun 2013 14:59:01 +0000 http://support.addthis.com/customer/portal/questions/1147170 Does anyone know how to change the naming convention for the "app" that is displayed after using the AddThis recommend/like button on product pages. We are seeing a "our websitename-App" in the description that we would like to edit. WE cannot find anywhere in the coding to change this or in the settings. How can we change this? Is there a Facebook app that is created by AddThis for these buttons that we can get access to in order to make changes to the defaults? Tue, 04 Jun 2013 19:14:55 +0000 http://support.addthis.com/customer/portal/questions/1146674 Hi I have Add This in my website, but when i try to share one page in Facebook, the thumbnail does not appear. How can I fix this? Best Regards John Tue, 04 Jun 2013 16:39:29 +0000 http://support.addthis.com/customer/portal/questions/1143822 I'm using Yahoo! Small Business and trying to place AddThis buttons to my website. It does not work. Here's the error message I'm getting: Sorry, your code can't include JavaScript. Please edit your code to remove script blocks (e.g., sections that begin with ) and try again. So, I tried another set of code. All I get is a little red box, but no Buttons: iframe> Please let me know what to do. Thanks! Mon, 03 Jun 2013 15:07:53 +0000 http://support.addthis.com/customer/portal/questions/1137282 Hello, I embedded the Follow tools buttons from your website. When I uploaded the my file via Filezilla, the links were reported as broken upon clicking. Included is the following code. Follow Us I am unaware of any errors Mon, 03 Jun 2013 16:55:44 +0000 http://support.addthis.com/customer/portal/questions/1137210 Hi there, Are there any plans to add Spotify or SoundCloud to any of the AddThis plugins or widgets for Wordpress? Great plugin btw. I've tried a lot of different plugins and AddThis is definitely the best! Tue, 04 Jun 2013 14:15:42 +0000 http://support.addthis.com/customer/portal/questions/1136953 Hi. I have AddThis installed on my blogger blog. In Firefox and IE, the widget shows up just fine. However, when I log onto the blog in Chrome, the buttons don't appear. Is there anything I can do to fix this? The blog address is http://www.peterslattery.blogspot.com Thanks Mon, 03 Jun 2013 16:15:56 +0000 http://support.addthis.com/customer/portal/questions/1136865 How fix this problem ? http://prntscr.com/17qy5z Mon, 03 Jun 2013 16:14:41 +0000 http://support.addthis.com/customer/portal/questions/1136759 Here's the website - http://malabanansiphoninghq.com/ I want to put the share buttons in center position. Here's my current code I would appreciate your help! Thank you in advance :) Mon, 03 Jun 2013 15:58:48 +0000 http://support.addthis.com/customer/portal/questions/1136093 Hi There, I'm using the following code on the home page of my website www.brilliantmarketingtechnologies.com. As you can see the Twitter share button is not aligned. var addthis_config = {"data_track_addressbar":true}; Thanks in advance for any assistance you can provide. Fri, 14 Jun 2013 20:47:46 +0000 http://support.addthis.com/customer/portal/questions/1135216 Hello, The counter on the addthis buttons we installed on the bottom right hand corner of our website seems to broken. www.greenjobs.co.uk How can we fix this? Kind regards, Aoife Fri, 31 May 2013 14:51:49 +0000 http://support.addthis.com/customer/portal/questions/1132743 Hello I have a problem I posted button 'vkontakte' and if i send link with massage to my friend - link dissapeared and he see only text that i wrote Can you chek this and answer to me Fri, 31 May 2013 13:51:31 +0000 http://support.addthis.com/customer/portal/questions/1132160 Hello, My FB Counter don't show's the number of like on my article. If i'm logged to fb, i see the number of like. What can i do? Mon, 03 Jun 2013 18:35:21 +0000 http://support.addthis.com/customer/portal/questions/1131890 for some reason addthis_default_style toolbar is showing different share count that the addthis_floating_style. it is only effecting the addthis_counter. I can post an example if you want. Mon, 10 Jun 2013 18:58:39 +0000 http://support.addthis.com/customer/portal/questions/1131167 How can I integrate the bitly url into Tweet buttons on my Website instead of using the standard URL? Fri, 31 May 2013 14:16:47 +0000 http://support.addthis.com/customer/portal/questions/1131011 Hi, I've added buttons to various pages on www.marqueehireguide.com When I navigate to most of the pages, the buttons don't appear, until I force a refresh (CTRL-F5) on Chrome. Mostly works OK on Opera. It seems to be something of a timing problem; the less page content there is, the more likely the page is to show the buttons. E.g. www.marqueehireguide.com/marquee-hire-c21.html never shows buttons; http://www.marqueehireguide.com/photographers-c1310.html always does. Fri, 31 May 2013 14:42:00 +0000 http://support.addthis.com/customer/portal/questions/1130791 Hi guys, the plugin works great for me so far. One question: I've tried to add the addthis-code into the template of my blog-preview-page. (Where you see an overview of all posts with a read-more-link) The button is displayed correctly, but wont treat each post individually. So if I click like on one post every other post has one like as well after a refresh. I think it just treats the blog-preview-page as the page that is liked. Is there a solution for this? Thank you, Nils Thu, 30 May 2013 15:04:29 +0000 http://support.addthis.com/customer/portal/questions/1126608 We're having issues with the Pinterest button not showin up in IE10 on this page http://www-dev-local.pandora.net/en-us/explore/products/charms#!791115CZ/subcat/11 The button works in IE 7-9, FF and Chrome. Tue, 04 Jun 2013 19:28:40 +0000 http://support.addthis.com/customer/portal/questions/1126309 Good day I have the code installed on www.yuck.co.za on the product details page (eg. http://www.yuck.co.za/index.php/t-shirts/men-s-navy-bold-print-detail) The number of likes increase when clicked but it's not appearing on the "clicker's" Facebook profile. What to do? Mon, 03 Jun 2013 20:42:15 +0000 http://support.addthis.com/customer/portal/questions/1126121 We have installed AddThis at http://himss.rd.net/ResourceLibrary/mHIMSSRoadmap.aspx but no counter bubbles are showing up, despite having shared the page on LinkedIn and Google+. What are we doing wrong? Thanks! Thu, 30 May 2013 17:25:53 +0000 http://support.addthis.com/customer/portal/questions/1124786 When there are no shares on my page the bubble/counter next to the orange "+ Share" icon does not show up at all. Once it has 1 (or more) shares it appears. Is there any way for the bubble to show even if the count is 0? Or am I doing something wrong? I am using the following code: Wed, 29 May 2013 20:19:45 +0000 http://support.addthis.com/customer/portal/questions/1122897 On our site http://coolculinaria.com/ the facebook button is showing 279 likes. We also have 192 likes through our Facebook page. Is there a way of combining them? Thanks eugen Wed, 29 May 2013 20:19:43 +0000 http://support.addthis.com/customer/portal/questions/1121439 On the following urls the twitter counter is not working but it does on one of our show pages any ideas? http://www.insp.com/shows/old-henry/ http://www.insp.com/shows/thewaltons/ Fri, 31 May 2013 19:33:34 +0000 http://support.addthis.com/customer/portal/questions/1121170 On this page here: http://www.victorysportsnetwork.com/Clip/news/griffins-sign-quincy-bair.htm I can click on the FB like button, but the status update and image dialog do not show. I believe I have added all the meta tags required. Help! Wed, 29 May 2013 17:41:51 +0000 http://support.addthis.com/customer/portal/questions/1120006 Since installing AddThis buttons on my website pages, I find that extra code is being added to the URL in the Navigation panel of my browsers. eg http://www.secondwind.net.au/opportunities/ becomes http://www.secondwind.net.au/opportunities/#.UaWLT5zWP7Q How do I prevent this occurring? Wed, 29 May 2013 12:48:23 +0000 http://support.addthis.com/customer/portal/questions/1119938 Hi, I've done a site with Livesite and a Facebook page. I would like a Facebook Like Box versus Like button to appear on my site, that way all the likes on the site will accumulate with the likes on the Facebook page versus having two or more counters. How do I do that? Thanks, /JC Wed, 29 May 2013 14:31:20 +0000 http://support.addthis.com/customer/portal/questions/1119119 Hey, first, thanks for simplify sharing functions. My problem is the cumulative count is not correct, after I changed original share buttons to addThis, I lost all past numbers. Is it a bug or feature? thanks in advance, Norbi check footer in this url: http://zsoltrepasy.com/ Code: Thu, 30 May 2013 15:30:29 +0000 http://support.addthis.com/customer/portal/questions/1112585 Hello, we have a problem with the url that generates the script AddThis to recover the value of the meter. For example, on the following page: http://www.fnac.es/Samsung-Galaxy-S4-i9505-color-blanco-Telefono-movil-Telefono-libre/a880061 The following script is generated: But this one does not work correctly, however, if we eliminate "%26______array" of the previous script, leaving in the following manner, works correctly The ADDTHIS code we are using is the following: The code generated finally on the page is the following one: Share on facebook Share on twitter Share on google_plusone_share 0 I would appreciate any suggestion in this regard. Best regards! Thu, 06 Jun 2013 08:19:24 +0000 http://support.addthis.com/customer/portal/questions/1112248 I'm having trouble with the way the follow buttons are appearing on my site in default style (horizontal). They seem to want to leave about 100px of space after each button. I have placed the code into a div that is 300px wide so the 6 follow buttons should fit nicely but they are sitting over 3 lines... This may be of course due to my page code. I am using the buttons on the Page Template of my Adobe Catalyst CMS. I have never had this trouble with any other code or inserting any other images with links. This is also the issue with my Share This buttons but it does not pose as much of a problem because I use them in a wider div. Can you advise any extra code that will restrict the buttons to a specific width? Wed, 29 May 2013 13:59:52 +0000 http://support.addthis.com/customer/portal/questions/1111466 Hello, I have a compatibility problem between Addthis and the module "Facebook comments" on my site http://www.id-box.biz When I add the module "Facebook comments" on my site the "facebook_like" button disappears from the "AddThis sharing". You can see it on my page http://www.id-box.biz You will find the "AddThis sharing" on the left and the "Facebook comments" in the bottom of the page. How can I resolve this problem please? Thank in advance. Bests regards, Fri, 31 May 2013 14:46:58 +0000 http://support.addthis.com/customer/portal/questions/1110677 I have installed the vertical add this buttons that sits to the left of my webpage and stays static as you scroll down the page. I love that feature. However, the buttons keep changing. One time there will certain buttons (facebook, twitter, email, etc.) the next time I go to the web page, there will be a different set of choices. How do I fix that, so that my viewers have the same set of choices each time they visit a page? thanks Tue, 28 May 2013 16:26:39 +0000 http://support.addthis.com/customer/portal/questions/1110445 Hello, I have a site where I have use Addthis weight. but the thing is that I have 9000+ like in my facebook. but it's not synchronize with my site like count. i have past the code follow. var addthis_config = {"data_track_addressbar":true}; Tue, 28 May 2013 16:58:54 +0000 http://support.addthis.com/customer/portal/questions/1108813 I recently changed the share buttons preference order.. (I moved G+ to the front left). When I view the site in my browser, the correct order is displayed, but if I go to someone else's computer the old preference order is still shown (Facebook is first, G+ is not shown) http://www.rightstartwebsites.com How do I fix this so all users get the same NEW preference order... Thanks... John.. Tue, 28 May 2013 14:58:50 +0000 http://support.addthis.com/customer/portal/questions/1108015 Please check your twitter button code. its not updating counter. I checked on several websites with different accounts. Posting is ok, but counter is not updating results. Tue, 28 May 2013 15:01:26 +0000 http://support.addthis.com/customer/portal/questions/1107092