http://support.addthis.com/customer/portal/topics/57025-plugins-for-blogs-cms Plugins for Blogs & CMS articles The number one Trending page is a dead link, resulting in error 404. Can I delete this from the trending statistics? Thu, 16 May 2013 17:21:55 +0000 http://support.addthis.com/customer/portal/questions/1066014 Hi all, I hope someone can help me because I have tried many potential solutions to no avail! I am trying to include AddThis share buttons underneath each post in a Wordpress AJAX theme, and am having trouble getting the code right. Here is the website in question: http://www.jaesonma.net/ I inserted the following code in the custom button field on the settings page: Then in the post loop in the main page PHP file I have this: var tbx = document.getElementById("toolbox"), svcs = {email: 'Email', print: 'Print', facebook: 'Facebook', expanded: 'More'}; for (var s in svcs) { tbx.innerHTML += ''+svcs[s]+''; }); function ReinitializeAddThis() { if (window.addthis) { window.addthis.toolbox("#toolbox"); } } This is all code that I've cobbled together from various other threads and support pages. The addthis:url and addthis:title are being added to the toolbox div, but is not populating with sharing buttons so I know I'm doing something wrong. I'm not as familiar with AJAX/JQuery as I'd like to be, so I'm hoping someone can point out where the code goes wrong and perhaps help get it working properly. I'd really appreciate any insight and I apologize if anything is unclear. Thanks! Thu, 16 May 2013 20:15:54 +0000 http://support.addthis.com/customer/portal/questions/1065796 Hello! My WordPress blog is at http://www.pamorama.net. I'm trying to troubleshoot some issues. To do so, I deleted the AddThis plugin. I verified that the plugin folder has been deleted from /wp-content/plugins. I've also search my theme files (I use Thesis 1.8x) and PHP files, and couldn't find any references to AddThis. My problem is that the tracking code is still being appended to my URLs. I just verified this by using Google's PageSpeed Insights, which confirms that a redirect is in place: https://developers.google.com/speed/pagespeed/insights#url=www.pamorama.net&mobile=false. I've also repeatedly cleared my local cache and that on my CDN and rebuilt them from scratch. How do I totally remove AddThis? Thanks for any help or suggestions... Thu, 16 May 2013 16:28:53 +0000 http://support.addthis.com/customer/portal/questions/1065653 Is it possible to get non-javascript code for adding AddThis to a blogcast? Tue, 14 May 2013 17:38:19 +0000 http://support.addthis.com/customer/portal/questions/1061293 I saw that I should be adding this to the php file for the addthis plugin: private function appendAddThisScript(){ $doc = JFactory::getDocument(); if($doc->getType() != 'raw') $doc->addCustomTag(''); } in another question. I did this and it moved the error code from line 281 to line 282. Still says: Fatal error: Call to undefined method JDocumentRaw::addCustomTag() in public_html/plugins/content/addthis/addthis.php on line 282 Are there any new fixes for this? Joomla version 3.0.3. AddThis for Joomla 3.0 is the plug in. Thank you in advance! Eva Mon, 13 May 2013 15:13:14 +0000 http://support.addthis.com/customer/portal/questions/1053625 First of All, I want to say thank you to AddThis Developer Team. I have just successfully intstalled Welcome Bar to my Wordpress through plugin download. But I have a question. How Do I Float The Welcome Bar?.. So my visitor will always see the bar?.. Thank you.. Sat, 11 May 2013 08:54:14 +0000 http://support.addthis.com/customer/portal/questions/1044317 I am trying to install your magento plugin, i can't see anything related to addthis on product pages and on backend your menu shows up like this. http://www.fitbull.com/fitbull/ss.png Can you help me, what am i doing wrong? Fri, 10 May 2013 13:21:00 +0000 http://support.addthis.com/customer/portal/questions/1044161 I'm working on a site of a friend of mine and added the AddThis Share plugin. I only want the share buttons to show up on the post page, but as soon as i use the Read more tag from the Wordpress system the buttons also get drawn on the frontpage of the site, whilst with posts where I do not use the Read more tag the buttons do not appear. How can i fix this? Example: http://www.levenmetendometriose.nl/ Thu, 09 May 2013 14:47:16 +0000 http://support.addthis.com/customer/portal/questions/1040514 The pages buttons show up at the end of my blog post where I put the addin code but this is at the end of the buttons: " addthis:url=""> I'm using TypePad. Here is the post: http://redheadedmom.typepad.com/musings_of_a_redheaded_mo/2013/05/preemies-just-means-smaller-diapers-.html#.UYp5pbWcd8G Wed, 08 May 2013 20:00:36 +0000 http://support.addthis.com/customer/portal/questions/1037117 Hi, I have updated and re installed my social engine platform. I then installed the Advanced blog plugin and I have encountered the same errors as before. The addthis functionality does not work on my website. When blogs are shared the 'Shares,clicks,Viral lift' widget value does not increment with each share. I have received emails stating that the blogs have been shared but the 'Shares,clicks,Viral lift' on the blog page stay at 0. Why is this happening and how can it be fixed? Regards, Mike. Wed, 08 May 2013 19:58:06 +0000 http://support.addthis.com/customer/portal/questions/1036408 hi, is there an easy way to change the code in the wordpress plugin to make the welcome bar stick to the top of the page so when users scroll down the page the welcome bar follows? Sat, 11 May 2013 01:53:57 +0000 http://support.addthis.com/customer/portal/questions/1031546 We've recently updated our wordpress blog's theme, but addthis is causing the layout to break. Here is an example of the breakage: http://selectitaly.com/b2013/meet-select-italy-team-marianna/ And an example of how it's supposed to look: http://selectitaly.com/blog/travel-experts-private-guides/meet-select-italy-team-marianna/ Is there anything we can do to fix this? Mon, 06 May 2013 15:45:46 +0000 http://support.addthis.com/customer/portal/questions/1029922 I want to add addthis share buttons in my forum, forum script is invision power board. please answer how to add share button. website which using addthis share www.PakFun.org I want to add in this site www.imranmurtaza.com Thank you Mon, 06 May 2013 19:15:24 +0000 http://support.addthis.com/customer/portal/questions/1027600 Is this a known issue? www.karenskitchenstories.com Thu, 09 May 2013 12:41:39 +0000 http://support.addthis.com/customer/portal/questions/1026140 Just installed the Addthis plugin on a Joomla 3 site that uses The Rockettheme Gantry framework and relies heavily on Roksprocket for design functionality. The problem I'm having is that, when enabled, the Addthis plugin causes both the Roksprocket Mosaioc and Roksprocket Lists to hang. Obviously, we have a conflict somewhere. I've had to disable the addthis plugin but it's something that I really do need in order to increase our social share referrals. The site is melbournecabaret.com Just let me know if you want me to re-enable the plugin so that troubleshooting can begin. Thx Tue, 07 May 2013 05:45:57 +0000 http://support.addthis.com/customer/portal/questions/1020310 To whom it may concern: My name is Seth Marlin, and I'm the Web Editor for Newfound Journal, an online literary magazine powered by Wordpress. We've been using your AddThis Social widget on our companion blog Hothouse, plugin version 3.1, in conjunction with Wordpress 3.5.1 and Slider Pro for some time. So far, it's served us very well. Recently however, after updating our site theme, the plugin has assumed only a partial functionality -- now, instead of displaying at the top and bottom, it only displays at the bottom. Our site link can be found below: http://www.hothouseblog.org Any insights/thoughts on this? Let us know, and thank you once again. Regards, Seth Marlin Web Editor, Newfound/Hothouse Fri, 03 May 2013 05:17:09 +0000 http://support.addthis.com/customer/portal/questions/1020285 After installation and activation of AddThis unfortunately I am facing an unknown error on the header area of the website (http://www.customersforum.in/dir/). The site gets normal just after uninstalling this plugin. Kindly give me a solution. Thanks in advance. Thu, 02 May 2013 21:38:41 +0000 http://support.addthis.com/customer/portal/questions/1019193 Hello I have tried installing AddThis for Magento in two ways:- 1. Downloading the tgz file and installing that v1.9. 2. Pasting the extension key v.2.0 found via magento connect. Neither works - the installation says it has worked and AddThis is there in the Magento extension list but I can't see it in the configuration menu or anything on the front end. Do you have any idea what I'm doing wrong? I'm using Magento v1.6.1 thanks NIck Thu, 16 May 2013 12:44:02 +0000 http://support.addthis.com/customer/portal/questions/1018510 Hello there I `ve got two projects on my own webspace. http://julischka.de (Joomla) http://wp.qute.de (Wordpress) I made two profiles here and i`ve got two addthis-id`s. I´ve downloaded the plugins for both systems and installed and it also worked fine in the beginning. but since some weeks, evereytime, i click on facebooksharing button, the connect to facebook started and the link, i will like, is right but there is a big facebook-gif ant the following headline: "welcome to facebook, logg in, sign up or learn more." In the beginning, there was a picture from the article, i`ve added ant the headline from the article. What goes wrong? Thu, 09 May 2013 14:24:49 +0000 http://support.addthis.com/customer/portal/questions/1015781 I'm using WordPress v3.5.1 with the Simplicity theme from WooThemes. The AddThis plugin breaks my theme when activated. It's easier to show you than to explain, so check out this quick screencast video: http://screencast.com/t/J2g6VsxV The plugin is currently disabled, so if you go to my site you can see how it should normally look: http://www.startteachingguitar.com Please let me know what I need to to to fix the problem. Thanks, Donnie Tue, 30 Apr 2013 15:41:51 +0000 http://support.addthis.com/customer/portal/questions/1011832 I was just reading about the upcoming upgrades and was wondering if this would also be automatic for the Blogs & CMS Plugins too. I am currently using the Add This plugin for my Joomla site so was wondering if I need to do anything to get an update for this? Mon, 06 May 2013 09:19:18 +0000 http://support.addthis.com/customer/portal/questions/1007911 Hi, I'm attempting to use "Add This" on a custom blog that's run by Serendipity (S9) software - (s9y.org) Here is that live blog on the church website: http://www.northparkpres.org/blog/ I got an OLD version of Add This working by googling for code specifically for S9 -- I edited the "entries.tpl" file in the S9 template directory being used, here's that code (from 2009): But I'd like a snippet that makes the NEW Add This widget, like this one: https://www.addthis.com/get/sharing#.UXmhx7W87wU (the first default selected style, that starts with FB like this, etc..) Here's the code Add This had me "grab" for that: var addthis_config = {"data_track_addressbar":true}; When I try to use THIS snippet, instead of the one I'm using now for the older style, this is the error: Fatal error: Smarty error: [in file:/home/northpar/public_html/blog/templates/northpar/entries.tpl line 126]: syntax error: unrecognized tag: "data_track_addressbar":true (Smarty_Compiler.class.php, line 446) in /home/northpar/public_html/blog/bundled-libs/Smarty/libs/Smarty.class.php on line 1093 I'm sure it's just a matter of syntax, or quotes, or something, but I'm not really a programmer etc... Is there any chance someone knows how to adapt the snippet of code to work with S9? Thanks so much! Alan Densmore alan - a t - centerforward - d o t - com Wed, 15 May 2013 14:00:58 +0000 http://support.addthis.com/customer/portal/questions/993804 hey! i use AddThis plugin for Wordpess and i want to have my custom service list. in this field in plugin options i made a list "vk,facebook,google_plusone,twitter,livejournal,odnoklassniki_ru,mymailru,email", but it doesn't appear in this order in my blog. am i doing something wrong? i already put my profile id and emal+password. Fri, 26 Apr 2013 15:38:17 +0000 http://support.addthis.com/customer/portal/questions/993008 hey! i use AddThis plugin for Wordpess and i want to have my custom service list. in this field in plugin options i made a list "vk,facebook,google_plusone,twitter,livejournal,odnoklassniki_ru,mymailru,email", but i still see the same default buttons (fb, twitter, email, pinterest) on my blog. why it's not in my custom order? maybe it's because i logged in to AddThis and it displays my own settings (which i specially didn't set up)? Fri, 26 Apr 2013 15:05:14 +0000 http://support.addthis.com/customer/portal/questions/992953 Hello I try to install social buttons plugin on my site but buttons does not appear after I apply it.I did not install the site so i don't know much, currently cannot contact user that installed it for me. I have thesis theme on wordpress(with skin straight shooter) and when i type plugin code in Stats Software/Scripts and click save button everything remains same.Is it some type of code error or my site error?and how can i fix it? thanks . Sandro Jijavadze http://www.lower-rightback-pain.com Mon, 29 Apr 2013 13:38:56 +0000 http://support.addthis.com/customer/portal/questions/992902 Hi again, in content009.js an error appears: TypeError: console.info is not a function Regards Peter Wed, 15 May 2013 14:01:43 +0000 http://support.addthis.com/customer/portal/questions/992742 Hi, problems with day? week and month is ok. day has no data. Blog: http://stopesm.blogspot.com/ regards peter Wed, 15 May 2013 14:05:10 +0000 http://support.addthis.com/customer/portal/questions/992426 having some problems, using the AddThis-follow plugin for wordpress but icons dont load at all, im working from a localhost atm, could that be the problem? also even if it is, are there any floating social media plugins that i can choose the positioning so it doesnt float over my header? i see just about all the plugins for wordpress embed the buttons in posts which im not looking for. thanks Thu, 25 Apr 2013 14:25:00 +0000 http://support.addthis.com/customer/portal/questions/992281 The AddThis v1.1.7 plugin no longer works with the latest verson of Joomla v2.5.10. There is no button displayed and the custom tag {addthis off} is displayed in the articles. my email : a.grach@macdoo.fr my site : macdoo.fr Thu, 25 Apr 2013 14:23:16 +0000 http://support.addthis.com/customer/portal/questions/992014 I have the Addthis plugin on my Wordpress blog. It's working fine, but when I place a shortcode (recent posts shortcode) on a page, the addthis buttons disappear from that page. How can I solve this. regards, Jan Wed, 24 Apr 2013 16:03:20 +0000 http://support.addthis.com/customer/portal/questions/989059 I can not see icons only links and my page breaks on IE 9 http://theoprofil.gr/1588-2/ http://theoprofil.gr/%ce%b7-%ce%b5%cf%84%ce%b1%ce%b9%cf%81%ce%b5%ce%b9%ce%b1/ Wed, 24 Apr 2013 16:02:40 +0000 http://support.addthis.com/customer/portal/questions/989018 I really have problem with the plugin on internet explorer. I am using ie 9. I can see only links and no icons, please help ASAP!!! Thu, 25 Apr 2013 14:37:53 +0000 http://support.addthis.com/customer/portal/questions/989008 Hello from Amsterdam! I have a question: The addthis buttons are working fine on my Wordpress pages (I use the Wordpress plugin), but when in insert a related post/category widget at the end of the page the buttons disappear? Any idea how this is possible... Kind regards, Jan Wed, 24 Apr 2013 16:06:32 +0000 http://support.addthis.com/customer/portal/questions/988834 Hi, Should the following line be written as data_ga_social : true or data_ga_social: true i.e. space or no space before the colon. You have both on yoy example page. Cheers Wed, 24 Apr 2013 17:07:29 +0000 http://support.addthis.com/customer/portal/questions/988639 I receive the following error message whenever the Joomla Plugin is in Joomla enabled: Fatal error: Call to undefined method JDocumentRaw::addCustomTag() in /home/unity/public_html/plugins/content/addthis/addthis.php on line 281 The error message shows up when I go under Content -> Article Manager - > (open an article) - > (click on the) Image (button) (or wherever the modal Media Manager is used) and try to upload an image. I use the Joomla 3.0.3 and the version 2.0.0 of your plugin. If you have questions, please let me know. Fri, 26 Apr 2013 11:18:31 +0000 http://support.addthis.com/customer/portal/questions/983550 I have home page and pages turned OFF in a wordpress site but it still shows up on homepage. Can see here: http://www.wimausa.org/ Please advise how to fix. Mon, 22 Apr 2013 15:46:20 +0000 http://support.addthis.com/customer/portal/questions/977093 Hi, May I enquire about the plugin for wordpress. I have 2 different websites using that. Website 1 is able to disable remove the addthis for a page while my another website is not able to do that. It does not even have the option to remove that. Can you advice me on that? Tue, 23 Apr 2013 08:57:06 +0000 http://support.addthis.com/customer/portal/questions/976362 Hi, i am trying to install addthis extension to my magento store. I installed it through magento connect logged out logged in, and flushed the cache but when i switch to "ADD THIS -> Sharing Tool" menu at configuration i can't see any button style images. All i can see is radio buttons to select button styles but no images are shown with them. At the same time i can't make them displayed at product pages too. What am i doing wrong? Fri, 19 Apr 2013 15:21:59 +0000 http://support.addthis.com/customer/portal/questions/972581 Hi, I added the social button on my company's blog. How can I share on my company's Facebook page wall? When I sign in with my Facebook account (which is associated as admin to the company's facebook page) I do not have option to share as the company.. Thanks in advance for your time! Kind Regards, Andreas Fri, 19 Apr 2013 16:00:55 +0000 http://support.addthis.com/customer/portal/questions/971334 I want to remove the Addthis code because it's formatted funny on the web page. Do I edit the HTML code? If so, what does it look like. Thu, 18 Apr 2013 15:14:33 +0000 http://support.addthis.com/customer/portal/questions/964366 If you take a look at my website: http://tinyurl.com/cokbw66 There should be addthis buttons on the bottom of every post. However, on the home page it's only showing on the first post (this used to work). But if you go to any category or archive page they work fine. Why is this? Wed, 17 Apr 2013 14:11:11 +0000 http://support.addthis.com/customer/portal/questions/962801 Hello, I just add some pluggins into my page but it allowes people to share one of my website page instead of connnect to my "own page" on social medias (eg: facebook, etc..) How can I lik my fan page when someone click on my pluggins? thanks Tue, 23 Apr 2013 13:41:25 +0000 http://support.addthis.com/customer/portal/questions/961322 How do I add this to BlogEngine.net sites? Tue, 16 Apr 2013 21:01:49 +0000 http://support.addthis.com/customer/portal/questions/961314 Hello, I set Add This to show by default facebook, Pinterest and Twiiter but I can' see it on my fronte end : http://fansfoot.com/store/football-player-action-dribbling.html#.UWxDU8oQO-P Please advise. Regards Wed, 08 May 2013 15:15:48 +0000 http://support.addthis.com/customer/portal/questions/955664 To Whom It May Concern, Currently AddThis plugin is automatically posting new blog entries to Facebook. I would like to know how to remove that functionality. Thank you in advance. Jose Salazar Wed, 08 May 2013 14:34:13 +0000 http://support.addthis.com/customer/portal/questions/955554 Hello Friends I have installed a new wordpress theme onto my website http://www.neontron.com, however I don't have much idea of how to add "Addthis" plugin for social sharing to it. I want visitors to my website can share my blogs to their social profiles and i think "Addthis" is the best platform I can use/integrate on my website. Guys, I will be very thankful to you if you get me a solution for this, Thanks in adv Mon, 15 Apr 2013 14:33:19 +0000 http://support.addthis.com/customer/portal/questions/953980 Hi there, We used Share Menu on our website which is built through Convio CMS - http://www.wildearthguardians.org/site/PageServer?pagename=priorities_wildlife_war_wildlife_social_media I noticed off behavior, especially in Safari and Chrome - sometimes the menu shows, but most of the times it doesn't. In the meantime it seem to always show in Firefox. It seems like there is possible some js conflict between AddThis and Convio. Do you have any special instruction how to integrate AddThis and Convio so they work smoothly? Mon, 15 Apr 2013 14:52:47 +0000 http://support.addthis.com/customer/portal/questions/946711 My trending box is displaying a URL from the development version of the website. I'd like to re-map it or remove it. How can I do this? Fri, 12 Apr 2013 21:27:32 +0000 http://support.addthis.com/customer/portal/questions/941991 Hi, Our url is as followed: http://www.meet2marry.in/Blog/meet2marrys-shaadi-checklist-1---when-to-marr.htm#.UWfCX6KmgXA Kindly help on the following errors we are getting. Unsafe JavaScript attempt to access frame with URL http://www.meet2marry.in/Home/ZuunieAds from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', but the frame being accessed did not. Both must set 'document.domain' to the same value to allow access. 2 Unsafe JavaScript attempt to access frame with URL http://ct1.addthis.com/static/r07/sh114.html#iit=1365754463346&tmr=load%3D1….02&srp=0.2&srl=1&srx=1&ver=300&xck=0&xtr=0&og=&rev=120361&ct=1&xld=1&xd=1 from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', but the frame being accessed did not. Both must set 'document.domain' to the same value to allow access. 2 Unsafe JavaScript attempt to access frame with URL http://platform.twitter.com/widgets/tweet_button.1363148939.html#_=13657544…B%20Zuunie%3A&url=http%3A%2F%2Fwww.meet2marry.in%2F%23.UWfCX_8gXUY.twitter from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', the frame being accessed set it to 'twitter.com'. Both must set 'document.domain' to the same value to allow access. 2 Unsafe JavaScript attempt to access frame with URL https://plusone.google.com/_/+1/fastbutton?bsv&size=tall&hl=en-US&origin=ht…d=I0_1365754463548&parent=http%3A%2F%2Fwww.meet2marry.in&rpctoken=13318121 from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access has a protocol of 'http', the frame being accessed has a protocol of 'https'. Protocols must match. 2 Unsafe JavaScript attempt to access frame with URL http://platform.twitter.com/widgets/hub.html from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', the frame being accessed set it to 'twitter.com'. Both must set 'document.domain' to the same value to allow access. 2 Unsafe JavaScript attempt to access frame with URL https://platform.twitter.com/widgets/hub.html from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access has a protocol of 'http', the frame being accessed has a protocol of 'https'. Protocols must match. 2 Unsafe JavaScript attempt to access frame with URL http://www.meet2marry.in/Home/ZuunieAds from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', but the frame being accessed did not. Both must set 'document.domain' to the same value to allow access. 2 Unsafe JavaScript attempt to access frame with URL http://ct1.addthis.com/static/r07/sh114.html#iit=1365754463346&tmr=load%3D1….02&srp=0.2&srl=1&srx=1&ver=300&xck=0&xtr=0&og=&rev=120361&ct=1&xld=1&xd=1 from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', but the frame being accessed did not. Both must set 'document.domain' to the same value to allow access. 2 Unsafe JavaScript attempt to access frame with URL http://platform.twitter.com/widgets/tweet_button.1363148939.html#_=13657544…B%20Zuunie%3A&url=http%3A%2F%2Fwww.meet2marry.in%2F%23.UWfCX_8gXUY.twitter from frame with URL http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.meet2marry.i…n_count&show_faces=false&width=100&action=like&font=arial&layout=box_count. The frame requesting access set 'document.domain' to 'facebook.com', the frame being accessed set it to 'twitter.com'. Both must set 'document.domain' to the same value to allow access. Fri, 12 Apr 2013 15:17:45 +0000 http://support.addthis.com/customer/portal/questions/941705 Hello, When the plugins is activated, the indexing dont work. When i inactivate the plugins the indexing work. Best regards Thu, 11 Apr 2013 19:37:40 +0000 http://support.addthis.com/customer/portal/questions/938795 Hello, I have a conflict on my client's site http://maisonsaine.ca. In the sidebar and footer featured page widgets, when on a page or article, the widget does not display the text excerpt but instead display the addthis buttons. This does not happen on homepage or category pages, but on article and other "inside" pages like this one: http://maisonsaine.ca/laure-waridel-a-la-soiree-des-sages-de-la-foire-projet-ecosphere-montreal/ (see footer and sidebar) thanks Florian (please cc clearwatertrading@gmail.com in your reply) Wed, 10 Apr 2013 15:06:27 +0000 http://support.addthis.com/customer/portal/questions/936002 With the latest version of Wordpress and AddThis 3.1, the AddThis buttons are only showing up on the second and third posts on my homepage, and seemingly only showing otherwise in single-post views. My website is: http://gameusagi.com Tue, 16 Apr 2013 11:01:36 +0000 http://support.addthis.com/customer/portal/questions/935551 Hi AddThis: Just after the update to AddThis took place, the AddThis buttons began displaying on my homepage again even though the checkbox next to homepage under advanced is unchecked as seen here: http://puu.sh/2x7im I've tried everything -- disabling the cache, checking and unchecking boxes, nothing works. Any clue as to what's happened? I may try to reinstall next, but I only want the buttons to appear on the post pages, not the homepage. Thank you! Fri, 19 Apr 2013 13:47:11 +0000 http://support.addthis.com/customer/portal/questions/935017 Hi I recently installed the Follow Buttons social plug-in for a web-site from AddThis (from here: https://www.addthis.com/get/follow). Everything works correctly except for the Twitter button which just links back to my blog when clicked upon. To see this behaviour in action visit my blog: http://niallspence.blogspot.com and click on the twitter button. The Follow Buttons should be clearly visible on my blogspot at the top of the right-hand sidebar. Although I am not sure the following article relates to the Follow Button plug-in I have used in my blog, I have also tried to carry out the modification described on this page to try and remedy the problem without success: http://support.addthis.com/customer/portal/articles/125651-set-twitter-user-in-follow-button Also if it is of any interest the preview version of the Follow Button Plug-In which you see while creating the plug-in on the page https://www.addthis.com/get/follow has the same problem, ie the Twitter button doesn't link to a Twitter account. It appears I have the same problem as the user who posted the unanswered question in the link below, I created a new post however as I have gone into more detail regarding the problem: http://support.addthis.com/customer/portal/questions/922112-twitter-button-doesn-t-add-url Thanks for your time. Niall Mon, 22 Apr 2013 10:29:04 +0000 http://support.addthis.com/customer/portal/questions/934441 Hello, I installed extenison on Magento 1.7.2 with Magento connect. http://fansfoot.com/store/ The extension is seen as installed in Magento connect : http://tinypic.com/r/2m4xgzo/6 But I can't see the "Add this" menu panel http://www.addthis.com/cms-content/images/pages/Magento_Ext-4.png and buttons are not present in product page. Please advise Thx Tue, 09 Apr 2013 15:18:21 +0000 http://support.addthis.com/customer/portal/questions/932842 I am using the Wordpress AddThis plugin on http://janetgoldner.com on every page and post except the front page. You can see it here, for instance. http://www.janetgoldner.com/sculpture/have-we-met/ I am using WP 3.5.1 and the latest version of the plugin. It works on every computer which I have checked myself but not on my client's computer. This is her configuration: Chrome Version 26.0.1410.43 Firefox 19.0.2 OS 10.6.8 Is there any reason why it would not work on this configuration? The rest of the site works for her - javascript, slideshows, etc. Thank you for your time. Wed, 17 Apr 2013 11:57:17 +0000 http://support.addthis.com/customer/portal/questions/932782 http://inner-voyage.com/ Hi, when I look at the website the welcome bar shows fine. The client has looked on 3 different laptops and its not showing? When I generated the code I ticked all the boxes including 'Any other visitor' Do you have any advice you could offer? Many thanks Tue, 09 Apr 2013 17:44:26 +0000 http://support.addthis.com/customer/portal/questions/931275 I'm using Lucid theme from Elegant themes. My URL is www.ericdingler.com In the post meta data reactions are staying at 0. In the plugin area for AddThis itself, I can see how many tweets, likes and shares. But, I'm not getting that information to show up in the meta data area above the post. Also, please know....I'm a complete novice. Fri, 17 May 2013 14:58:16 +0000 http://support.addthis.com/customer/portal/questions/925790 I am using the AddThis plugin and the Time.ly plugin for an events calendar. For some reason this shows up in the next event coming up: var addthis_config = {"data_track_clickback":true,"data_track_addressbar":true,"data_track_textcopy":true,"ui_atversion":"300","ui_508_compliant":true}; var Here's a screen grab: http://innercompetitor.com/Timely_AddThis.jpg The only way I have found to fix this is to disable AddThis. What's really weird is that it shows up even if I turn off all the places to show AddThis in the Advanced area of the plugin. It's showing up in the DIV. It only shows there in the first event shown. Thoughts? Fri, 05 Apr 2013 18:33:28 +0000 http://support.addthis.com/customer/portal/questions/924160 I downloaded the module for Joomla 3.0. When I test it on a webpage, the facebook button includes the page URL in the post, but not so with the Twitter button. Instead I just get the page title. Why is this? Wed, 03 Apr 2013 15:32:45 +0000 http://support.addthis.com/customer/portal/questions/922112 I put this plug in into my site. It's great, but how can I stop users from passing on the emails? I prefer them to go directly to the site. Thanks, Nancy Tue, 02 Apr 2013 16:15:03 +0000 http://support.addthis.com/customer/portal/questions/921158 I installed the joomla plugin on my Joomla 1.5 website. It worked, however, 3 sets of the AddThis Share buttons appeared. Can you help tell me how to remove the extra 2 share buttons? Appreciate it. Tue, 02 Apr 2013 15:24:07 +0000 http://support.addthis.com/customer/portal/questions/920687 Hi I manage the page www.radikaleodense.dk I have wordpress 3.5.1 Theme is Politico. I have installed AddThis. I have problems getting a picture to facebook, when I want to share. This does not apply to all, but this refuses to take a picture with. http://radikaleodense.dk/2013/03/april-en-vigtig-maned/ And I have absolutly no idea why. Can anyone provide me with some help? Regards Michael Thu, 04 Apr 2013 17:15:12 +0000 http://support.addthis.com/customer/portal/questions/920596 hello l am using wordpress in my site here : http://sondakika.net.tr and l added manually addthis buttons to my single pages near title. But after some time l realised there are being some extra permalink adds at the end of my wordpress permalink structure like #!032sdfs5 and lt hink it effects my seo value for the page http://sondakika.net.tr/?p=71957 http://sondakika.net.tr/chpli-vekilden-itiraf-basortusuyle-ugrastik-haberi-2013040271957.html#!Alj62154 How can l fix it? Tue, 02 Apr 2013 14:15:46 +0000 http://support.addthis.com/customer/portal/questions/920508 All roads lead back to the screenshot of the "Install to Sidebar" button to get AddThis follow buttons on my Blogger sidebar, but I cannot locate this "install" button anywhere on your site. Seems so simple, but obviously I'm missing something. Plus, all questions already addressing this issue are closed to new answers/comments and don't supply the solution!! Very frustrating indeed. Any help would be much appreciated. Thanks. Tue, 02 Apr 2013 17:03:14 +0000 http://support.addthis.com/customer/portal/questions/919680 I am using wordpress and have set up a client portal using a project management plugin. I have set add this to NOT Show on the page for the project and the project itself does not have the option available. I enter the short code for the project in the page itself it shows add this if I view the preview it does not.... Help? Tue, 02 Apr 2013 14:33:58 +0000 http://support.addthis.com/customer/portal/questions/919544 Hi, I just installed the plugin for my wordpress site http://calvintiono.com For some reasons, everytime I share the page to FB, or other social apps, the description mixed up everything. How do I set the description, title, etc in wordpress? Especially in this page: http://calvintiono.com/portfolio/loreal-fashion-week/ Thanks in advance, Calvin Mon, 01 Apr 2013 16:34:21 +0000 http://support.addthis.com/customer/portal/questions/916385 hi, The addthis button is not formatting properly in my site. 1. The buttons show on some pages and not others. - http://greenesrelease.com/tools-and-techniques (no button) 2. The buttons display before the end of the post, sometimes multiple times. - http://greenesrelease.com/faq/ 3. The buttons display in the wrong place on some pages. - http://greenesrelease.com/products - http://greenesrelease.com/tour/ - http://greenesrelease.com/contact-us 4. Addthis messes up page formatting. - http://greenesrelease.com/product/heal-your-self-a-journey-to-find-you-paperback (refresh the page and you will see that the tabs have collapsed (all tab content is seen at once), but if you click on one of the tabs, then the first one, the formatting clears up) Any suggestions? Mon, 01 Apr 2013 17:29:28 +0000 http://support.addthis.com/customer/portal/questions/915747 Hello, Why is the AddThis Social Media Bookmarking Widget does not show on a blog page with excerpts? This question was asked by many others and your team never answers it but closes the thread. Just tell us the answer or do you want us to move to other social widgets such as ShareThis.... Just to let you know that we are using latest WP 3.5.1 version and latest theme Many thanks for your help in advance. Steve Mon, 08 Apr 2013 13:58:50 +0000 http://support.addthis.com/customer/portal/questions/911159 Is it possible to remove the word "share" from displaying next to the module. I cannot find the file to edit. Any help greatly appreciated!! Many thanks Sun, 31 Mar 2013 11:24:39 +0000 http://support.addthis.com/customer/portal/questions/909241 Hi, Our website is using the Addthis Joomla! Plugin for social media sharing. However, when the facebook share is clicked, it generates the wrong url which only links to the homepage rather than specific pages. Please see an example here: http://www.logistics.co.uk/component/k2/item/1283-the-high-street-v-the-internet-the-winners-and-losers-this-christmas When trying to share by clicking "share this"-"Facebook", the URL generated in the pop out window is http://www.logistics.co.uk/#.UVHI1Uduz8s... , I would like it to be http://www.logistics.co.uk/component/k2/item/1283-the-high-street-v-the-internet-the-winners-and-losers-this-christmas Is this to do with the "click tracking" function? How do I fix it please? Thanks very much! Tue, 09 Apr 2013 03:14:10 +0000 http://support.addthis.com/customer/portal/questions/908393 I want to use AddThis for my wordpress blog, how to do? or I have to use plugin for wordpress? thank you. my blog http://phogame.vn Mon, 25 Mar 2013 20:10:56 +0000 http://support.addthis.com/customer/portal/questions/905187 when I select the follow up button of 'linkedin' it add /in/ after the 'linkedin' and before my user id. which make the link doesn't work for example: I want the link open this page [http://www.linkedin.com/pub/mohamed-ouf/68/979/387] but when i use the linked in button it open this [http://www.linkedin.com/in/pub/mohamed-ouf/68/979/387] which give error because of the [/in/] which is unremovable please advice thank you in advance Wed, 08 May 2013 20:45:32 +0000 http://support.addthis.com/customer/portal/questions/904633 Hello, I have installed the plugin on my WP blog, I guess everything is right in the settings, but not "share buttons" appears on the bottom of the posts. My blog is : 3615elizabeth.rubrique-osef.fr My theme is "graphene" : is there any problem of compatibility with AddThis? The plugin works on the post pages, but not on the homepage, but I clicked on "Show AddThis on … homepage" Does the plugin works for wordpress multisites ? Thank you for your help, Elizabeth Mon, 25 Mar 2013 18:54:41 +0000 http://support.addthis.com/customer/portal/questions/903754 HI, I have installed Share button plugin of Addthis for my website handmade-jewelry-club.com. This website is on wordpress platform. I cant seem to find the social buttons after the installation. Please help. Tue, 26 Mar 2013 14:54:43 +0000 http://support.addthis.com/customer/portal/questions/903445 I'm using the AddThis Social Bookmarking Widget plugin for Wordpress, and am having a problem specifying additional config values via the "addthis_config value" field. (Settings | AddThis Share | Advanced | Additional Options | addthis_config value) Specifically, I'm trying to add a services_exclude value, but whatever I enter, I get an "Invalid JSON format" error. I've tried the following variations: services_exclude: 'print' {services_exclude: 'print'} 'services_exclude' : 'print' {'services_exclude' : 'print'} var addthis_config = {services_exclude: 'print'} Can you show me an example of the correct formatting? Thanks. Wed, 15 May 2013 14:18:18 +0000 http://support.addthis.com/customer/portal/questions/903018 Hello! I'm using the WordPress plugin, which is great. When I first set it up, I checked the box for "Have AddThis track address bar shares". Now I'd like to turn it off. But when I uncheck the box and save settings, the box is still checked. I've tried uninstalling and reinstalling the plugin several times, as well as deactivating/reactivating, but that hasn't worked. I still see the trailing "#ax......." on URLs. I've seen several threads here about using the following script to solve the problem: var addthis_config = addthis_config||{}; addthis_config.data_track_addressbar = false; In which file should I insert this code? And where? At the top or ... ? Thanks for any help! Tue, 26 Mar 2013 14:13:34 +0000 http://support.addthis.com/customer/portal/questions/902849 I put the addthis widgets on my sidebar and when I press any button I get a page that says "Your request is missing the required parameter 'url'." Do I have to manually put in the URL of the page it's on? I assume no, as isn't that the point of your product? Thanks for the help! My blog is protected but at www.deportthestatue.us Fri, 22 Mar 2013 04:15:31 +0000 http://support.addthis.com/customer/portal/questions/898616 I have Wordpress plugin 2.3.2 and I have installed deprecated elements toolbar and the Facebook and Twitter within the Addthis plugin show up as errors.. Please advise? Thanks, Neil Thu, 21 Mar 2013 19:57:28 +0000 http://support.addthis.com/customer/portal/questions/896911 Is there any way to take an existing user such as my Wordpress admin account and make it to where I can log in via my Social Accounts such as Facebook or Google? Currently when attempting to do so, it wants to create a new user and is telling me that the email address already exists, but I would prefer that it match up with my existing account... Thu, 21 Mar 2013 14:08:35 +0000 http://support.addthis.com/customer/portal/questions/896326 Hi We have a blog http://fuzd.com/blog/ with AddThis plugin I've a problem with facebook share text. After removing the facebok opengraph meta information, the text remains the same. I can't find where can change this text. Can you help me? Wed, 20 Mar 2013 16:31:50 +0000 http://support.addthis.com/customer/portal/questions/894959 Hey, I posted a bug report in the Wordpress.org support forums for the AddThis Share Buttons plugin: http://wordpress.org/support/topic/not-showing-on-blog-page-only-on-single-posts But haven't received any response, so I figured I should go through your standard support channels for help. Can you please help? I'm a plugin developer myself - I'd be happy to chat with your plugin developer over skype. Thank you, Collin Wed, 20 Mar 2013 18:27:27 +0000 http://support.addthis.com/customer/portal/questions/894697 Hi I installed the addthis module on my site and i'm having some trouble with costumizing. What do i need to do to get rid of these bars? I would like to have normal buttons? So from this http://d22qpcd7e79tuf.cloudfront.net/images/example-addthis-joomla-websites.png to something like this http://www.addthis.com/cms-content/images/gallery/addthis_buttons_32x32.png Thanks for your help Jerome Mon, 01 Apr 2013 12:34:18 +0000 http://support.addthis.com/customer/portal/questions/892107 I have two wordpress sites that are identical, running on the same server, idententical themes.. I down loaded the code for the the theme and addthis from the working site www.donmartel.com and uploaded it to www.davegignac.com . For some reason its not showing up on pages, posts anywhere .. possibly something else I need to tweek in Wordpress.. I even put the code within a page and nothing .. Help ! THanks in advance Mon, 18 Mar 2013 18:14:42 +0000 http://support.addthis.com/customer/portal/questions/888287 i have joomla cms site with yootheme i can't remove addthis button in yootheme widgetkit my url: http://muhtaref.net/index.php/en/about-us/our-office.html i have double addthis button one in article content and one in widgetkit can you help me please ? Regards Mon, 01 Apr 2013 12:48:39 +0000 http://support.addthis.com/customer/portal/questions/887700 I asked about this yesterday, or the day before that. Don't remember. My question was not let through to the support here it seems. I got some reply by E-mail that user settings affect which buttons are displayed, but you know what? That's not the problem. I can view the site on several different computers, with no "user" at all, and it affects nothing. It simple doesn't work. And no, it's not "my fault" either, and I am hardly alone with this problem? I tried using this on a clean installation at another webhost, to no avail. The same buttons who up, no matter what services you type into the preferred list. No matter if you are logged in as an Add This user or not. Mon, 18 Mar 2013 20:51:01 +0000 http://support.addthis.com/customer/portal/questions/887361 I would like to switch from ShareThis to AddThis; however, the Advance Templates feature is no longer existent. Is there another (and easier) way of installing? Really hope to hear from you soon. Fri, 15 Mar 2013 14:51:58 +0000 http://support.addthis.com/customer/portal/questions/883430 Hi! I've added your buttons using "Install Blogger Widget" button from your site. Now I want to customize something, but I can't find your code in template. Thank you. Thu, 14 Mar 2013 18:11:55 +0000 http://support.addthis.com/customer/portal/questions/880290 I have AddThis installed on my Wordpress.org blog at http://www.hensher.ca/. For some reason, the toolbox isn't showing up. The div for it is there but it's empty. I haven't changed anything other than updating the plugin. Thu, 14 Mar 2013 18:09:11 +0000 http://support.addthis.com/customer/portal/questions/879181 I have the plugin installed and set up to have sharing on all my posts. Once in a while I create a page and want to use sharing for it too, but not for all pages. I would love to have some shortcode that can add the sharing icons when and where I want them. Is there an option for that somewhere? Wed, 27 Mar 2013 16:41:27 +0000 http://support.addthis.com/customer/portal/questions/878615 i have a running forum at http://www.groceryatclick.com/forum and i want to place my addthis bar over there. any direct pointer for the same. forum is phpbb based. Wed, 13 Mar 2013 15:11:45 +0000 http://support.addthis.com/customer/portal/questions/875742 Hi, About a year ago I installed add this on a number of pages. They're doing fine. http://www.pollyklaas.org/about/pollys-story.html Now I have some time I want to install on more pages. This is the problem. I started by using the same code I used last year. I inserted it into the html, but the icons did not appear. I tried it on chrome, IE and Firefox. Then I went to your website and picked up some new code with pinterest, and inserted that code. Those icons didn't show either. Here is a page with the code inserted, but your icons not appearing. The icons should appear just to the left of the xxxx. http://www.pollyklaas.org/enews-archive/2013-enews/new-system-for-cell-phones-to.html#.UT4ckBy0KSo Please help, thanks. Tue, 12 Mar 2013 17:35:18 +0000 http://support.addthis.com/customer/portal/questions/872719 Hi I have a self hosted wp site. The plugin was working fine, however I noticed that this most recent post: http://guyaubertin.com/clandon-park-birthday-party-70s-spectacular.htm it does not appear but on a previous one it does - http://guyaubertin.com/family-portraits-lili-polla-roy.htm I have deactivated and reactivated plugin to no avail... Many Thanks Tue, 12 Mar 2013 20:59:11 +0000 http://support.addthis.com/customer/portal/questions/872211 Hi! The trending content box does not work on my web site anymore. I do not why but suddenly it did not, althougt I did not change anything consciously. The box itself works on the preview on yours perfectly. I changed all the settings but it won´t work again on mine. What can I do? www.kallay.at Thanks, Werner Tue, 12 Mar 2013 17:35:24 +0000 http://support.addthis.com/customer/portal/questions/869738 Hi Team, In the past week, I imagine since applying the latest update, the WordPress Plugin for AddThis seems to be having some formatting issues. Specifically post content is no longer starting on a new line, and the components have spacing issues, see the following URL for an example: http://www.johnsansom.com/achieve-explosive-career-growth/ Ideally I would like to avoid overriding the CSS locally on the site. Kind Regards, John Mon, 11 Mar 2013 19:43:38 +0000 http://support.addthis.com/customer/portal/questions/868567 most of the time my widget addthis does not work...so i do not able to post on social media sites through addthis.. my sites are free android apps and mytrickways.com Fri, 08 Mar 2013 17:22:33 +0000 http://support.addthis.com/customer/portal/questions/866118 I recently updated the AddThis Welcome Bar plugin for Wordpress on my website motorclubofamericarewards.com. I understand that an update was made available about 15 days ago, so I updated it using the automatic route (which is what I normally do when updating WP plugins). Now the plugin doesn't seem to be functioning at all or working on my website. Inside the admin panel when I click on AddThis Welcome in "Settings" it asks me to activate the Welcome Bar. When I do this, all of the options for editing are not showing. There is a plus sign that says add visitor type but when I click on it, nothing happens. Also, there is no preview of the Welcome Bar as I'm editing it. The standard options for visitors coming from Twitter, Facebook or Google aren't there. When I choose "Go to URL" from the drop down menu, it doesn't pull up the field for me to enter the URL. When I click save, the page reloads but nothing has changed (all of the above options I mentioned are still missing and there is still no preview of the Welcome Bar). When I visit my site, the Welcome Bar isn't showing even though it has been activated. As far as I know, this isn't an issue with a conflict with any other plugins. I've been using the AddThis Welcome Bar for a few months with no problems. Also, I have not yet updated the plugin on any of my other sites that use it, and it still seems to be working fine on those sites. So I'm pretty sure that the issue comes from your latest update of the plugin. Could you please look into this and figure out what's wrong? Thanks in advance! Thu, 07 Mar 2013 23:03:39 +0000 http://support.addthis.com/customer/portal/questions/865127 Hi there I downloaded and installed AddThis through Magento connect and I can configure it through the admin panel, but the buttons are not showing up on my product pages What else do I need to do? matt Thu, 25 Apr 2013 15:55:48 +0000 http://support.addthis.com/customer/portal/questions/864896 Hi experts This is my blog : healthcaretube.blogspot.com I try to add sharing tool on that but that is not showing at the moment . so please solve this problem and give me alternate way to share my posts on social media . Thu, 07 Mar 2013 16:42:59 +0000 http://support.addthis.com/customer/portal/questions/864226 Videochat erótico. Chicas no profesionales y actrices porno desnudándose y haciendo de todo por sus webcam. También chicos y transexuales. visit our website Thu, 07 Mar 2013 16:36:23 +0000 http://support.addthis.com/customer/portal/questions/863816