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  <channel>
    <title>support.addthis.com :: Analytics</title>
    <link>http://support.addthis.com/customer/portal/topics/38611-analytics</link>
    <description>Analytics articles</description>
    <item>
      <title>Can't View Data</title>
      <description>Hi

I have set up addthis for:

http://cookiejar.com.tw/

 
var addthis_config = {"data_track_addressbar":true};

I can share links - however - it always says no data available for the profile - what have I done wrong?

</description>
      <pubDate>Tue, 18 Jun 2013 16:49:27 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1197690</link>
    </item>
    <item>
      <title>Installation testing</title>
      <description>I manage two blogs {http://www.socialstrategy.co.uk/ and http://mediacause.org/} both of which have reasonable traffic, but Analytics has not been showing any data for months on either.

There used to be a link or process somewhere on your site ~ can't remember where I saw it ~ but when you used it, the installation was tested to show if it was at least communicating correctly.

Could you please show me the link or tell me how I can check if these installations are communicating correctly with your web services?

Many thanks,

Terence.</description>
      <pubDate>Mon, 17 Jun 2013 14:57:12 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1195690</link>
    </item>
    <item>
      <title>Cannot access analytics</title>
      <description>Hi,

I installed  on my website the addthis plugin but there are no analytics for me to view on my account. 
Kindly advise.

This is my page

http://www.adoos.es/postx/20282f2b78ddd3e03b326bc7297d5062/ford_transit_connet_isotermo

Thank you!

Alex</description>
      <pubDate>Fri, 14 Jun 2013 20:49:23 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1186499</link>
    </item>
    <item>
      <title>Cannot access analytics</title>
      <description>Hi,

The AddThis counter on my website has been showing activity but there are no analytics for me to view on my account. Kindly advise.

Thank you!</description>
      <pubDate>Mon, 17 Jun 2013 14:19:47 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1184394</link>
    </item>
    <item>
      <title>Email - not yet begun to receive analytics data for your AddThis profile</title>
      <description>I have the Add this buttons on our site - I also have been receiving analytics until now... Today I have received this email. But when i login there are details in Analytic's? So now I am confused as to why I have this email and what i need to do to rectify this issue if there is one?

Our Web Address is: www.webninja.com.au

Here is the email: 

We've noticed that you have not yet begun to receive analytics data for your AddThis profile:
Profile ID:  ra-51957eb066959bd2 
We wanted to ask if you needed some extra help. We're happy to provide any assistance you need to start sharing your content with AddThis.
You can reply to this message with any questions or feedback—we'd love to hear from you! Or, visit our Support Portal where there is lots of helpful information about AddThis.

We look forward to providing whatever assistance you need,
</description>
      <pubDate>Fri, 14 Jun 2013 16:35:33 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1182789</link>
    </item>
    <item>
      <title>All URLs</title>
      <description>I need a report that shows all URLs that have either a share or a click, and how many of each, in the last 24 hours. Is this possible?</description>
      <pubDate>Mon, 17 Jun 2013 15:29:20 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1172435</link>
    </item>
    <item>
      <title>Clear counter when moving environments</title>
      <description>We have our site in our test environment testing our implementation of addthis.
We will be deploying it to production in 2 weeks. How do we clear out the counters
So that in production the add this what's popular section does not show links that go 
Back to our test environment?</description>
      <pubDate>Tue, 11 Jun 2013 18:01:09 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1172384</link>
    </item>
    <item>
      <title>Stats</title>
      <description>My login is alexey.sn.seo@yandex.ru.

Your stats is not working. I chose period "Past Two Weeks" and the system shows "Sorry, unable to display your data. Please try again."</description>
      <pubDate>Tue, 11 Jun 2013 15:12:07 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1170840</link>
    </item>
    <item>
      <title>Address Bar Sharing</title>
      <description>My analytics are only showing for the first share of each day. What am I doing wrong?</description>
      <pubDate>Tue, 11 Jun 2013 14:11:02 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1168421</link>
    </item>
    <item>
      <title>0 shares 5 clicks - should that be possible</title>
      <description>Hi,
My analytics show that some pages have 0 shares but a number of clicks.
If clicks are only measuring traffic that results from shares, I do not understand how this can be possible.
Please can you shed some light on this?
Regards,
Carl</description>
      <pubDate>Mon, 10 Jun 2013 15:05:37 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1165973</link>
    </item>
    <item>
      <title>Analytics not showing up</title>
      <description>I added the AddThis for website on my WP without using a WP plugin.  It works fine, but Analytics aren't reported on AddThis.com.  It's been saying No Data Yet... for like a week despite the fact that there are some likes, tweets, and +1's.  The public profile ID matches in the code with the one on AddThis.com, so what could be the issue?

Thanks</description>
      <pubDate>Mon, 10 Jun 2013 21:38:58 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1163924</link>
    </item>
    <item>
      <title>Analytics now showing up</title>
      <description>I added AddThis to my WordPress (using regular AddThis, not AddThis for WP) and I've gotten some likes and whatnot as the counters show, but AddThis Analytics do not show anything.  It just says No Data Yet... but it's been saying that for like half a week now. 

What could be the problem? I looked at the AddThis code on my website and the Profile ID's match. </description>
      <pubDate>Mon, 10 Jun 2013 16:05:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1162021</link>
    </item>
    <item>
      <title>problem with analytics</title>
      <description>Hi there,

I can't see any data in my addthis analytics. I just used this code:






  var addthis_config = {
     data_ga_property: 'UA-32383013-1',
     data_ga_social: true
  };

</description>
      <pubDate>Fri, 07 Jun 2013 14:29:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1156520</link>
    </item>
    <item>
      <title>doesn't work</title>
      <description>Hi there,

I have a problem with analytics. I can't see any data in my addthis account. 
I just copy this code but it's not working.
var addthis_config = {"data_track_addressbar":true};


I will be very glad to hear any reply. Thanks



</description>
      <pubDate>Fri, 07 Jun 2013 18:10:18 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1156501</link>
    </item>
    <item>
      <title>AddThis' Google Analytics social tracking support beyond AddThis buttons?</title>
      <description>Does AddThis' GA social tracking support extend to non-AddThis widgets on the same page? I have AddThis installed on a page that also has Facebook's comments and I'm seeing "Facebook : Comment" in my GA social/plugins report. </description>
      <pubDate>Tue, 04 Jun 2013 18:26:39 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1146291</link>
    </item>
    <item>
      <title>Tweeter count shows 0 after moving site form dreamhost to hostgator</title>
      <description>Hey guys
Recently I moved some of my websites from Dreamhost to Hostgator. All of these sites have tweets and when the site was hosted on dreamhost Eevery visitor that visited my site was able to see them. However, now all of my sites shows 0 tweets after the transfer to Hostgator. I didn't change anything and I configured addthis exactly the same, however the number of tweets is 0 in all sites (the number of facebook likes for example is correct, just the twitter count has problem).
Please let me know if you have any idea about it...
Thanks</description>
      <pubDate>Tue, 04 Jun 2013 16:38:47 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1143620</link>
    </item>
    <item>
      <title>"Recent Tweets" section doesn't work in safari</title>
      <description>Hello. this is just a wierd thing that i've noticed when viewing my stats on a mac. for some reason, the whole "Recent Tweets" section doesn't appear. although it appears perfectly okay on my windows PC (on all browsers). I am definitely logged in to the same AddThis account on both computers, so it can't have anthing to do with that. Do you know of any reason why that section would appear on a windows PC, but not a mac?
</description>
      <pubDate>Mon, 03 Jun 2013 15:08:06 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1138504</link>
    </item>
    <item>
      <title>Info</title>
      <description>Hi, 

I added the addthis plugin in my page several time ago ... but seems that the analytics are not registerd

THis is an example page
http://www.sosestetica.it/dettagli-negozio.php?idcliente=39891&amp;Parrucchiere%20Uomo=Rossi%20Flaminio%20Parrucchiere%20Per%20Uomo-SoS%20Estetica#.UaoFBkDJSvE

But I not see in trending content or analytics any datas

</description>
      <pubDate>Mon, 03 Jun 2013 16:10:38 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1136546</link>
    </item>
    <item>
      <title>AddThis buttons not showing</title>
      <description>I added AddThis buttons code to my site but it isn't showing up. Site link is: http://smsaj.me
 Thanks</description>
      <pubDate>Mon, 03 Jun 2013 15:58:25 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1135103</link>
    </item>
    <item>
      <title>Google Universal Analytics support</title>
      <description>When will your AddThis Google Analytics integration (e.g. http://support.addthis.com/customer/portal/articles/381260-google-analytics-integration ) support using the new Google Universal Analytics javascript?

i.e:
https://developers.google.com/analytics/devguides/collection/analyticsjs/

</description>
      <pubDate>Fri, 31 May 2013 14:46:38 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1130860</link>
    </item>
    <item>
      <title>Virial gauge not working</title>
      <description>Hi,

The viral gauge  not working, or updating. Is there a fix for this?  Please see this image for detail: http://croppy.me/s/50d1svap.png

Thanks,
Horace</description>
      <pubDate>Thu, 30 May 2013 17:31:50 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1127507</link>
    </item>
    <item>
      <title>Lost the Account Informations</title>
      <description>Hi There,

Need assistance...

We initially created a API and the PROFILE ID in the Script is xa-4f44b97b7d209411. I have lost the complete account sign up details used at that time. Now my client wants to have the complete status. Is it possible to transfer the analysis data to this account or is there any way for us to get the email account used and the reset password link.

Kindly use this mail while replying please.
thennarasan@botcode.com
indu@botcode.com


Thanks,
Thenna R</description>
      <pubDate>Wed, 29 May 2013 12:46:45 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1120825</link>
    </item>
    <item>
      <title>Does the Google Analytics Social Plugin integration work when using AddThis endpoints?</title>
      <description>Hi there,

We've implemented social sharing using the AddThis endpoint calls.
This is all flowing through into the AddThis analytics all fine.

However, we'd like to see these shares in Google analytics (GA) as well.

I've configure analytics and the AddThis snippet as per your guide:

http://support.addthis.com/customer/portal/articles/381260-google-analytics-integration

However none of the Shares are coming through to Google Analytics.

So, just wanted to check if there were any know problems with EndPoint and GA integration.

Thanks,
Craig
</description>
      <pubDate>Wed, 29 May 2013 14:24:08 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1120745</link>
    </item>
    <item>
      <title>Analytics stopped working</title>
      <description>I added the new follow and share links to my website a few months ago and it seemed to be tracking perfectly fine. Then one day it just stopped. I've checked the code again but can't see where the issue might be. The URL is http://www.hello-yorkshire.co.uk

Any help would be greatly appreciated. Thanks.</description>
      <pubDate>Wed, 29 May 2013 14:22:16 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1116250</link>
    </item>
    <item>
      <title>Add This code WITH profile code crashes my site</title>
      <description>Hello,
I have installed the following code which works fine:
&lt;!– AddThis Button BEGIN –&gt;






&lt;!– AddThis Button END –&gt;

HOWEVER - when I try to install the code with my profile details so I can track responses, I receive the following error: 

 Invalid CFML construct found on line 343 at column 84. ColdFusion was looking at the following text:
=
The CFML compiler was processing:
An expression that began on line 343, column 78.
The expression might be missing an ending #, for example, #expr instead of #expr#.

The code I am using which crashes my site is as follows:







var addthis_config = {"data_track_addressbar":true};



Can you advise please.

Kind regards

Phil Holding




</description>
      <pubDate>Tue, 28 May 2013 16:30:22 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1110502</link>
    </item>
    <item>
      <title>Analitycs don`t work</title>
      <description>My website address is http://zdrow.eu
For a past few months analitycs are showing 0 shares. Could you check what is wrong.
I paste:


In to the 
Earlier work. Maybe for that I cut the Bar Sharing from my website code.
By the way, do not show me the number of sharings on twitter</description>
      <pubDate>Wed, 29 May 2013 13:53:52 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1108799</link>
    </item>
    <item>
      <title>twitter button shares not making it into Google Analytics</title>
      <description>I'm working on a development site for a client, trying to integrate AddThis.  We have the share buttons working, and have google analytics integration turned on.  Most of the buttons are integrating with GA fine, and you can see the different "plugins" appearing in GA's reports whenever a like button is clicked.  However, while it works for Facebook, etc, it doesn't appear to work for Twitter, Email and LinkedIn.  

Just to add, referrals from social networks are working fine.  It's just the appearance of how people are sharing the pages for those 3 plugin sources that continually fail to appear.</description>
      <pubDate>Thu, 30 May 2013 18:46:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1098001</link>
    </item>
    <item>
      <title>Analytics donâ€™t make sense!</title>
      <description>I am looking at my stats over the last month and see that we're getting clicks without getting any shares. This surprising me as i am sure that is impossible.

I have read a previous thread but that was never fully responded to by your team.

I am using IE 9.0.81.... and Firefox 20.01 to view my analytics and the stats are the same.

Please advise what we need to do to get this correct?

Thanks

Karl
</description>
      <pubDate>Thu, 23 May 2013 16:23:53 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1097089</link>
    </item>
    <item>
      <title>Analytics don’t make sense!</title>
      <description>
I am looking at my stats over the last month and see that we're getting clicks without getting any shares. This surprising me as i am sure that is impossible.

I have read a previous thread but that was never fully responded to by your team.

I am using IE 9.0.81.... and Firefox 20.01 to view my analytics and the stats are the same.

Please advise what we need to do to get this correct?

Thanks

Karl
</description>
      <pubDate>Thu, 23 May 2013 14:41:07 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1097086</link>
    </item>
    <item>
      <title>Analytics Not Showing Up</title>
      <description>I have the Addthis share plugin installed on wordpress.  I also have the custom code option selected and copied and pasted into the right place, however after pasting in the code and saving, the script that has the tracking code in it disappears.   My AddThis Profile ID is inserted in the plugin area. The buttons are showing on my site however when I look in my analytics area zero values are showing up.  Can anyone help me work out why analytics are showing zero values? http://www.pinchmeliving.com

Thanks!</description>
      <pubDate>Tue, 21 May 2013 18:07:48 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1088813</link>
    </item>
    <item>
      <title>NO data coleected</title>
      <description>Hello
I'm using the AddThis WordPress plugin on three sites, only one shows the stats. Also my dashboard shows the message "No data yet...". The only setup difference I notice is that I', using the bitty credentials on the problematic sites. Could you please help me with this

Working site
http://www.bike-pro.com.ve
Non working sites
http://www.fairway.com.ve
http://blog.iws.com.ve

Also yo can check this related images
http://i40.tinypic.com/5b9ssl.png
http://i41.tinypic.com/abtl52.png
http://i42.tinypic.com/33c85kn.png

Regards
Ciro</description>
      <pubDate>Thu, 16 May 2013 14:44:02 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1068125</link>
    </item>
    <item>
      <title>URL # tag</title>
      <description>After installing the Add This script I noticed a strange #tag appearing at the end of my url's.

http://www.worldrugs.co.uk/index.html#.UZSj5bUsnHk

Previously this url would have been 

http://www.worldrugs.co.uk/index.html

Can you advise what this is about and does it make any difference to Google rankings - ie does it cause a problem with them?</description>
      <pubDate>Thu, 16 May 2013 14:43:38 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1067639</link>
    </item>
    <item>
      <title>a/b testing</title>
      <description>How can I pass a parameter to the toolbox and then filter analytics by it?
I want to run an A/B test and see the affects on sharing</description>
      <pubDate>Thu, 16 May 2013 19:23:49 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1066500</link>
    </item>
    <item>
      <title>Not getting any analytics</title>
      <description>We have had our addthis buttons live on our website for 2 months and analytics shows no thing and no interaction which i find hard to believe with the traffic we have. i did a few tests with pinning and liking and they work but do not show up on our analytics page. please advise! thx</description>
      <pubDate>Fri, 24 May 2013 18:14:59 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1063563</link>
    </item>
    <item>
      <title>Issues</title>
      <description>Seems like my analytics stopped working. My code is below, anything wrong or missing?




	

	

	

	

	

	

	

	

	

	

var addthis_config = {"data_track_addressbar":true};



Also, installed trending plugin code, nothing pops up on my site talkjesus.com

Code





addthis.box("#addthis_trendingcontent", {
    feed_title : "",
    feed_type : "trending",
    feed_period : "month",
    num_links : 5,
    height : "auto",
    width : "auto"});


</description>
      <pubDate>Tue, 14 May 2013 16:03:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1051873</link>
    </item>
    <item>
      <title>Can't see any data in Analytics</title>
      <description>Hello! I don't see any data in our Analytics page despite personally testing the email share twice. Is our account set up incorrectly by chance? The site is www.wordplay.com. 

Thanks!</description>
      <pubDate>Mon, 13 May 2013 21:26:35 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1049738</link>
    </item>
    <item>
      <title>No data in analytics</title>
      <description>I have shares on my site and the account has been active for a while now but still no analytic data

http://heanlhinsuranceexchangeenvoy.com</description>
      <pubDate>Mon, 13 May 2013 21:10:18 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1045800</link>
    </item>
    <item>
      <title>Data is not coming</title>
      <description>Hello,

We have below code on website https://www.lifecoachhub.com/, yet, we are not getting data in panel. In past we changed GA tracking code, does it impact on addthis data ?




</description>
      <pubDate>Fri, 10 May 2013 18:30:09 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1044156</link>
    </item>
    <item>
      <title>Add This GA tracking</title>
      <description>Hi AddThis,

Can you confirm when this code http://support.addthis.com/customer/portal/articles/381260-google-analytics-integration will go into full release? My organisation does not use beta code.

many thanks

Dan</description>
      <pubDate>Thu, 09 May 2013 15:29:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1040913</link>
    </item>
    <item>
      <title>I Don't see analytics</title>
      <description>Dear Sir, analytics on my blog dont' works: There was an error retrieving your stats from the AddThis servers. Please wait and try again in a few moments.  My blog adress is: www.marcoclini.it/wp. Can you help me and solve this problem?. Thanks in advance. Regards.

Marco Clini 
</description>
      <pubDate>Sat, 11 May 2013 10:42:52 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1040571</link>
    </item>
    <item>
      <title>Analytics API Top URLs Limit</title>
      <description>Hi, when retrieving analytical data by url for a given period the documentation states that only the top urls are returned.  What is the max number of urls that can be returned?

Also, is there anyway to specifically indicate a date range you want?  When I set period to "day", is that basically getting all data from the day before, from midnight to midnight?  If so, which timezone is it operating on?</description>
      <pubDate>Tue, 07 May 2013 20:45:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1030430</link>
    </item>
    <item>
      <title>Capturing Clicks as well as Shares</title>
      <description>Hi,

I have read this article about integrating AddThis with Google Analytics (http://support.addthis.com/customer/portal/articles/381260-google-analytics-integration).  If I am reading it correctly, it will capture the actual shares of content.  I want to do this (as social events) but also to capture the initial clicks to post to twitter, facebook, etc (as events).  Do you have a standard approach for this?  Ideally with the ability to define the naming convention.

Thanks

Peter</description>
      <pubDate>Mon, 06 May 2013 12:53:06 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1027572</link>
    </item>
    <item>
      <title>Why no data about my site?</title>
      <description>I've included code of Addthis into my site, but no data generated. Why? Any settings needed? Please help check and answer my question, thanks. in advance.

Web pages: 
http://www.eettaiwan.com/emag/1304_01_CVR.html
http://www.eettaiwan.com/emag/1304_02_CP.html
...

Best regards,
Cici Yang</description>
      <pubDate>Mon, 06 May 2013 19:19:34 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1027055</link>
    </item>
    <item>
      <title>Tracking Add This sharing using GA</title>
      <description>Hi,

Could you please help me in completing the process for tracking using GA for add this.

I have added the code and request is going finr to GA server. But I am unbale to find that in GA. I think I am missing the below step:

your data will not begin to show up in Google Analytics until this configuration code is added to your AddThis sharing code.

Please help me in completeing this, where should I add the sharing code...

Thanks in Advance

Regards

Nanda Kishore S.</description>
      <pubDate>Fri, 03 May 2013 14:45:55 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1020947</link>
    </item>
    <item>
      <title>Rate Limit</title>
      <description>I was considering using analytics to populate counts on a web page, so that I can use customised images.  What happens if the 10 per minute rate limit is reached?  Are results returned?  Do they remain the same until the time period has elapsed?

Thanks in advance</description>
      <pubDate>Thu, 02 May 2013 21:37:00 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018740</link>
    </item>
    <item>
      <title>Last 24 hours broken AGAIN!</title>
      <description>Why does this keep breaking?</description>
      <pubDate>Thu, 02 May 2013 13:48:31 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018405</link>
    </item>
    <item>
      <title>Shares not reflecting in Analystics Console for Last 24hrs</title>
      <description>Hi,
I've shared a few articles from my website with domain home.bt.com , the share count is appearing on the Articles but shares are not reflected on Analytics console for Time Period=Last24hrs. Could you please help me with this.

A sample url used for sharing is : http://home.bt.com/entertainment/tv/tvsoap/gary-windass-soap-chat-11363800940178

Regards,
Rishabh </description>
      <pubDate>Thu, 02 May 2013 15:18:53 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018326</link>
    </item>
    <item>
      <title>No Data in analytics but registering on my website</title>
      <description>Hi there.
I have no data in my analytics, but my website share button is showing shares.  Any ideas please?
Thank you
Justin</description>
      <pubDate>Thu, 02 May 2013 13:56:39 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018129</link>
    </item>
    <item>
      <title>Google Analytics Integration Beta problem</title>
      <description>Hi,
I thought I'd try the Google Analytics Integration Beta on my site but I'm not finding that the tracking code is working. I'm not seeing any events show up.  The code seems to run OK and the addthis_config variable definitely gets set OK according to the JS debugger, but nothing ever appears in google.

If I track the network traffic, it seems to add an invisible gif when I click a share button with this URL:
http://www.google-analytics.com/__utm.gif?utmwv=5.4.1&amp;utms=27&amp;utmn=1415764601&amp;utmhn=www.testolimited.com&amp;utmt=social&amp;utmsn=twitter&amp;utmsa=share

So to me that looks like it's all working but why would nothing appear in Google?

Thanks,
Nick</description>
      <pubDate>Thu, 02 May 2013 13:57:33 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1018093</link>
    </item>
    <item>
      <title>proper installation?</title>
      <description>I can't tell if I placed the code properly on these 4 web pages; can you tell me if it's done right?  It seems to work, but do I have the code written properly so that the analytics will work OK?

http://www.neworleanstours.net/
http://www.neworleanstours.net/cemetery.htm
http://www.neworleanstours.net/ghost.htm
http://www.neworleanstours.net/groups.htm</description>
      <pubDate>Mon, 20 May 2013 12:33:37 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1017191</link>
    </item>
    <item>
      <title>Can't find associated account to ID</title>
      <description>Hi guys,

We're having an issue where a few addThis account were created and we can't seem to find the account that's associated with this id:

ra-4f020fea1da4b833

We'd really appreciate it if we can just find out the username, thanks! 

-Sherrie Gonzalez</description>
      <pubDate>Wed, 01 May 2013 09:07:55 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1013777</link>
    </item>
    <item>
      <title>Trouble finding associated account</title>
      <description>Hi guys,

So I believe the addThis buttons were setup prior to me taking over development on a site and we wanted to find out which account this is linked to since we haven't had a chance to take advantage of your analytics. Thanks in advance! 

ra-4f020fea1da4b833

-Sherrie Gonzalez</description>
      <pubDate>Wed, 01 May 2013 09:06:37 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1013754</link>
    </item>
    <item>
      <title>Analytics API</title>
      <description>The API isn't returning the same URLs that the dashboard does - is that a bug?</description>
      <pubDate>Tue, 30 Apr 2013 15:57:05 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1009481</link>
    </item>
    <item>
      <title>24hour view not returning data</title>
      <description>Hello, for several days now the 24 hour view has not been displaying any data. 
However in the Live view I can see activity and the data is reported in the pre-set Week, 2weeks and the custom date ranges. 
We have been running AddThis for quite a while now and I am not aware of any recent changes to the set-up from our end, is there a fault running at the moment?

Thanks Emma Jones</description>
      <pubDate>Fri, 03 May 2013 10:51:11 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1007504</link>
    </item>
    <item>
      <title>Tracking Own Clicks and Page Views</title>
      <description>Is there a way to adjust settings so that AddThis does not track my own internal shares and clicks? Or is it already preset not to track them? </description>
      <pubDate>Mon, 29 Apr 2013 18:20:40 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/1007131</link>
    </item>
    <item>
      <title>No Data is Displaying for the 24 Hour Report</title>
      <description>Hi, I'm getting an error message when trying to view the 24 hour report; it's saying "unable to display your data" and only showing a timestamp of Jan 1 at 12 pm.</description>
      <pubDate>Mon, 29 Apr 2013 21:29:30 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/996919</link>
    </item>
    <item>
      <title>How/what are shares counted?</title>
      <description>Our question for www.npaworldwide.com or jobs.npaworldwide.com is how/what shares are counted. Specifically, does the share count just include the actual orange 'share' button? Or does it also include counts from the individual Facebook, G+, Twitter, and LinkedIn buttons? We have some wide discrepancies between the on-screen share numbers and the numbers in the Analytics report, so want to be sure we understand it correctly. 

Also, is there a way to exclude our own IP addresses? Or is this not something we need to worry about?</description>
      <pubDate>Mon, 29 Apr 2013 05:35:16 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/996419</link>
    </item>
    <item>
      <title>What URL is my account set for?</title>
      <description>While in development I think I had AddThis tracking my dev site.  I want to make sure it's tracking the production site now, www.vetfriends.com/memorial/honoree.cfm?hindex=58766

The hindex in the url changes, depending on which honoree is being viewed.</description>
      <pubDate>Tue, 07 May 2013 09:05:21 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/996351</link>
    </item>
    <item>
      <title>trending content - Analytics data stopped being collected a couple of days ago</title>
      <description>Hi,

We noticed that our trending box went empty on our site (www.japantimes.co.jp), even though we had not touched the code that generates the trending content.

We investigated this further by looking at our analytics data in our account. If we set it to past week, everything shows as normal. But if we set it to past 24 hours, then everything comes up blank. That would appear to be the issue with the trending box on our site, as it is set to show what is trending from the past day.

Additionally, the trending box data inside our account data page has no articles newer than 2 days old in it.

Any idea what's wrong with our account currently?</description>
      <pubDate>Fri, 26 Apr 2013 15:39:41 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/994720</link>
    </item>
    <item>
      <title>addthis code/</title>
      <description>Hello,

I have the addthis in my web but I haven't the addthis code. I don't know which are the diferences beetwen a website without the addthis code or with the code.

Excuse my english!

Thanks</description>
      <pubDate>Fri, 26 Apr 2013 09:24:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/991717</link>
    </item>
    <item>
      <title>Share counts on site not reflected in analytics.</title>
      <description>For instance
http://www.crowdfundingguide.com/taxes-and-crowdfunding-paying-the-government-to-dream/

shows one share and my account show none... not even a single one related to this website!

I've looked at the source code and my pubid "grichards" is configured.

Any ideas?

TY,
Gabe</description>
      <pubDate>Thu, 25 Apr 2013 15:51:50 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/990664</link>
    </item>
    <item>
      <title>No analytics about 'follows'</title>
      <description>Hi,

I added follow buttons to my blog, but in the weekly mail with analytics, I don't get anything about those buttons. What is wrong? I did add my own pictures.

My blog: www.mysimplyspecial.com</description>
      <pubDate>Mon, 22 Apr 2013 17:53:43 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/980079</link>
    </item>
    <item>
      <title>Google Analytics in Joomla 2.5</title>
      <description>I have a website. I make it Joomla 2.5 version. How can I add analytics into my website? </description>
      <pubDate>Tue, 23 Apr 2013 12:22:53 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/968435</link>
    </item>
    <item>
      <title>No analytics data!?</title>
      <description>I have a short question about why there's no analytics data shown in the addthis admin interface.

I included the addthis code on the following website: http://www.philipp-gruppe.de. 
Everthing works fine so far, but no analytics data?

Am I missing something?

Could you please send your answer to the following email: mo@tresmo.de

Thanks in advance.

Sincerely, Martin Obmann</description>
      <pubDate>Fri, 19 Apr 2013 15:47:14 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/966381</link>
    </item>
    <item>
      <title>Social GA tracking code</title>
      <description>Hi,

We have your button on a couple of our websites (here is an example: http://www.theaustralian.com.au/)

I was wondering, with regards to the Google Analytics tracking code, does the following code HAVE to appear right after the button snippet, OR can we place the below anyway on the site:

   var addthis_config = {
      data_ga_property: 'UA-xxxxxx-x',
      data_ga_social: true
   };


Cheers,
Ash</description>
      <pubDate>Thu, 18 Apr 2013 15:03:19 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/965469</link>
    </item>
    <item>
      <title>Google Analytics integration not working</title>
      <description>I followed the instructions to integrate Google Analytics, but I am not getting any GA events data for addthis.

http://support.addthis.com/customer/portal/articles/381260-google-analytics-integration#.UW2kHbXCZ8E


I tried Facebook, Twitter, Gmail and Yahoo Mail sharing through AddThis, but I am not seeing any GA event data related to addthis services.

I have tried the AddThis sharing since last Friday.

My test page is

http://www.bennyanderson.com/benny.html

</description>
      <pubDate>Tue, 16 Apr 2013 20:54:22 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/961819</link>
    </item>
    <item>
      <title>Crawel from IP184.173.183.172 - s104.clearspring.com</title>
      <description>Why does any site receive
crawl rate upto 56000 hits in 60 minutes from IP 184.173.183.172 - s104.clearspring.com</description>
      <pubDate>Tue, 16 Apr 2013 18:17:49 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/956106</link>
    </item>
    <item>
      <title>Live View -- Is there a way I can recover </title>
      <description>sometimes my window browsers closes and all of the data it was collecting on live view is lost or reset.  Is there a way I can recover where I left off or a report I can download?</description>
      <pubDate>Mon, 15 Apr 2013 14:34:27 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/947318</link>
    </item>
    <item>
      <title>Huge, unexplaible shares to Delicious &amp; StumbleUpon</title>
      <description>For the last six months or so, our account has been seeing a huge number of shares--but almost no clicks--to StumbleUpon and Delicious. This started happening suddenly around November 10th and hasn't let up since then. The Social Plugins report in Google Analytics doesn't show nearly the same levels of sharing from those services. 

It's almost certainly a bug, configuration problem or some kind of auto-sharing bot. Questions:

1. How do I find out what's the cause/source of all these shares?
2. Is anyone else having this problem?</description>
      <pubDate>Tue, 23 Apr 2013 15:10:32 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/935952</link>
    </item>
    <item>
      <title>url clicks last24/</title>
      <description>Why isn't this URL working?

https://api.addthis.com/analytics/1.0/pub/clicks/url.json?period=last24&amp;pubid=ra-4f02ca23340bc5ca&amp;userid=[username]&amp;password=[password]

It only returns:
{"error":{"code":999,"message":"internal error","attachment":{"serviceName":"analytics api internal error"}}}

It has been like this all week. If I change /clicks/ to /shares/ everything works, and I get a valid result back.</description>
      <pubDate>Wed, 08 May 2013 10:34:17 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/935536</link>
    </item>
    <item>
      <title>Custom Date Range Limited</title>
      <description>I am trying to create a report for the month of March using the custom date settings.  When I try to select a custom date I am limited to 2 weeks worth of data and I'm unable to select another date.  Do you know what's wrong?</description>
      <pubDate>Fri, 19 Apr 2013 10:15:30 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/934830</link>
    </item>
    <item>
      <title>Social Tracking not working</title>
      <description>We have tried to add the social tracking and it does not seem to be working.  We are getting likes and tweets on certain pages but not seeing them in our GA account.  Wondering if anyone can take a look and see if something is not setup properly.

Here is an example page.
http://www.rasmussen.edu/degrees/health-sciences/blog/healthy-lifestyle-quotes-to-inspire-you/
</description>
      <pubDate>Wed, 08 May 2013 10:13:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/927357</link>
    </item>
    <item>
      <title>Facebook Likes &amp; Pinterest Pins not recording on Google Analytics</title>
      <description>I have placed below mentioned Social interaction code on my site. Deleted the "data_ga_social :true" option as I wanted it to be recorded under Event.


      var addthis_config = {
         data_ga_property: 'UA-XXXXXX-X'
      }; 


But this code only recording all Share like Facebook Share, Gmail Share, Twitter share etc and not the activities Facebook likes, Tweets, Pinterest pins.

Can anyone help why this is happening and what's the way to do same?

Thanks
Gaurav Singh
</description>
      <pubDate>Thu, 11 Apr 2013 11:04:41 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/926769</link>
    </item>
    <item>
      <title>Multiple Google Analytics IDs</title>
      <description>We have some sites with multiple Google Analytics IDs. How do I handle that for AddThis Google Analytics integration?</description>
      <pubDate>Fri, 05 Apr 2013 18:34:10 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/925380</link>
    </item>
    <item>
      <title>Twitter not showing up in Google Analytics</title>
      <description>I have used the suggested code to hook Addthis into Google Analytics ( http://support.addthis.com/customer/portal/articles/381260-google-analytics-integration#.UVriXRnU4vc ) 

I am successfully tracking facebook clicks but I am not seeing any twitter clicks come through even when I create a tweet myself.

The website is http://governmentgrant.com

Any help on this would be appreciated! Thank you in advance.</description>
      <pubDate>Tue, 02 Apr 2013 14:11:00 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/921129</link>
    </item>
    <item>
      <title>Inconsistent share counter in content trend list and detail page</title>
      <description>I have selected a custom time range (march 25 - march 31) and view the content trend analytics. The top shared item in the list displays a number of shares, 864. 

When I click on this item and look at details for it, the number of shares for the same period displays 966. Why is the number different?

If I sort the content trend list by clicks instead of shared, the number of shares for this item in the list also says 966.
</description>
      <pubDate>Wed, 03 Apr 2013 15:39:25 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/920878</link>
    </item>
    <item>
      <title>Tracking user data if Share button is embedded on a form page</title>
      <description>I would like to run a sweepstakes on my website.  When a person fills out the entry form, I would like to offer them additional entries for the grand prize if they share the page on FB, etc.  Is it possible to integrate Add This with a CMS form, or otherwise know when a given user has clicked the share button after they've filled out a lead form?
Thank you--</description>
      <pubDate>Mon, 08 Apr 2013 14:06:20 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/919181</link>
    </item>
    <item>
      <title>The number of clicks I get n my e-mail does not appear on my blog.</title>
      <description>I get an add this e-mail in my inbox about every week regarding the analytics of my blog http://nasirahabib.com. Every time it gives me information of new likes,shares and clicks but the analytics do not appear on my blog. How can I fix this?</description>
      <pubDate>Mon, 01 Apr 2013 13:45:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/918796</link>
    </item>
    <item>
      <title>export facebook mentions</title>
      <description>hello,

i was wondering if there is any way to export as a .csv the facebook mentions (all 3 values)?</description>
      <pubDate>Wed, 27 Mar 2013 21:09:54 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/910534</link>
    </item>
    <item>
      <title>API Usage for third party</title>
      <description>If I want to create a service using your API and would like to know if your API could do the following:

Selecting URLs from separate websites and using your API to tell me what that URL share count is.
For example: I paste url1, www.url-article1.com and url2, www.url-article2.com into a box and then the API would tell me the shares associated with those URL's maybe more. 

If this is not something you could do, could you point me in the right direction? 

Thanks,

Alex</description>
      <pubDate>Tue, 26 Mar 2013 15:48:55 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/906491</link>
    </item>
    <item>
      <title>RSS Follow Not Showing</title>
      <description>Dear Technical Team,

This is to inform you that whenever i click the RSS Follow count by selecting "Past Year" or a long back date Range, It wont show any out put. 
Appreciated if you could give any rectification.</description>
      <pubDate>Tue, 26 Mar 2013 14:03:01 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/904729</link>
    </item>
    <item>
      <title>Clicks but no shares</title>
      <description>I am looking at our analytics and we have same pages that had some clicks but were not shared. 

How can this be possible?

Thanks</description>
      <pubDate>Mon, 25 Mar 2013 14:29:50 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/900800</link>
    </item>
    <item>
      <title>Omniture Integration: Click event not firing for Google Plus button </title>
      <description>We've implemented the below codes to track click to the AddThis buttons. But it suddenly is not working for Google Plus anymore. 

http://support.addthis.com/customer/portal/articles/292350-omniture-integration#.UQeX1b9JNPE

Here's an example page: http://www.accenture.com/us-en/Pages/insight-research-study-chief-operating-officers.aspx 

Thanks,
Soni </description>
      <pubDate>Fri, 22 Mar 2013 04:14:39 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/899079</link>
    </item>
    <item>
      <title>Timezone</title>
      <description>We would like to have the graphs display with our own timezone, when will this be possible?</description>
      <pubDate>Wed, 20 Mar 2013 16:59:49 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/895424</link>
    </item>
    <item>
      <title>Google analytics integration is not working</title>
      <description>Hi,

I'm integrated in the following URL's Google Analytics Tracking with Social tracking, but in the analytics reports doesn't appear no shares, no follows.

The pages are:

http://www.click-mallorca.com/ (only follow buttons)
http://www.click-mallorca.com/excursions-tours-thingstodo/son-armadans/excursion-caves-of-drach-and-porto-cristo/ (share toolbar)

Can you tell me what's is wrong?</description>
      <pubDate>Wed, 20 Mar 2013 14:51:52 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/893248</link>
    </item>
    <item>
      <title>analytics not working</title>
      <description>Our analytics are not showing up. The email update has said we have had 11 follows, however no data is showing up.

We only have one website that has the social plugins and profile on here.

Please help.</description>
      <pubDate>Mon, 18 Mar 2013 18:34:03 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/889632</link>
    </item>
    <item>
      <title>Page views vs page shared metrics</title>
      <description>Hi, 

It would be really interesting to have the quick and easy analytic available for page views vs page shares i.e. share percentage for a particular page/post.

I know it is possible to determine that using google analytics and addthis stats combined, but it would be great if they can be combined in one report. Having to rely on multiple tools to be able to generate report and analyze that does not let it be practical.

It would be best if total views is added to regular My Analytics report. The graph and main display showing a line and a row for total views for selected period as well. Same goes for individual content report etc.  

website:http://www.funinfinite.com</description>
      <pubDate>Tue, 19 Mar 2013 14:22:51 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/887872</link>
    </item>
    <item>
      <title>The world’s best psychic and spells cater-Dr Adams the great +27718333669</title>
      <description>The world’s best psychic and spells cater-Dr Adams the great +27718333669
Dr Adams the great is the international psychic and best spell caster ,voodoo spells, money spells ,protection spells ,love spells ,lost love spells ,magic spells ,get married spells ,fertility spells and spiritual healer. with his powers inherited from his ancestors, Dr Adams the great can help you with to mention but  a few, getting back lost lover in the shortest time possible, financial problems, family matters ,business problems, court cases, marriage problems ,spiritual cleansing ,re-connecting to your ancestors, cub infidelity , remove bad luck, space cleansing, strong erection, control early ejaculation, cub infertility, stop pain full intercourse, winning big tenders, promotion spells, job spells, health problems, ancestral problems, enforce family unity among others. if you feel life is not worth living, do not hesitate there are solutions to all your problems, contact Dr Adams the great ON +27718333669
Or come to one of our offices at Sandton city in Johannesburg strictly by appointment. 
www.bolingoherbsinternational.co.za  


</description>
      <pubDate>Fri, 15 Mar 2013 15:40:03 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/884287</link>
    </item>
    <item>
      <title>Breast regulatory creams-dr Adams the great +27718333669</title>
      <description>Breast regulatory creams-Dr Adams the great +27718333669
Enlargement of hips, bums and breasts; we also have the vaginal tightening cream, penis enlargement cream; we also control the early ejaculation. We came up with a natural remedy cream to enlarge the size of your bums, breasts and hips. The cream contains the pueraria mirifica plant roots responsible for the enlargement of the hips, bums and breasts in women naturally reduce or increase the size of your hips. enlarging or reducing hips, bums and breasts has been a dream of every woman, shape is a key to achieving a perfect female body, our team has been able to come enlarge simply used in the comfort of your own home. Have a chance to talk face to face with the great mbito mbito, a powerful snake with strong powers of dr Adams from the great east African rift valley. For more information about Bolingo herbs visit our website at www.bolingoherbsinternational.co.za
</description>
      <pubDate>Fri, 15 Mar 2013 15:09:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/884198</link>
    </item>
    <item>
      <title>Content Feeds Not Working</title>
      <description>When I try to use this page (http://support.addthis.com/customer/portal/articles/381268-content-feeds) to generate an API Endpoint, no matter what I do, the following error messages always displays:

YOU MUST ENABLE FEEDS FOR THIS PROFILE IN ORDER TO GENERATE YOUR FEED.

Of course, the "ENABLE FEEDS" is already on in the profile?  What gives?

Why are there so many issues with the AddThis code and documentation?

Sincerely, Jay Eatinger
Eden USA, Inc.</description>
      <pubDate>Fri, 15 Mar 2013 17:10:21 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/882771</link>
    </item>
    <item>
      <title>Tracking AddThis in Google Analytics not working</title>
      <description>I have tried every method possible and code rearrangement to get AddThis to track in Google Analytics.
I opted in to Google Social and have added this code:
I've also tried various other arrangements of the code and nothing seems to work.
Trust me when I say, I have exhausted every code arrangement that can be found on a blog, article or forum on the Internet.

This is the code I am currently using:







   var addthis_config = {
      data_ga_property: 'UA-27745131-1',
      data_ga_social: true
   };




  

Please be very specific:

Where "exactly" do I need to add the code
What code to I need to add 
(please provide an exact example)
What will I see in Google Analytics once the code is tracking?  In other words - When I am in Google Analytics and I go to the "Social" metric, will I go to "Plugins" or where to I go to see the traffic generated from the ADDthis plugin.  And will the name "addthis" actually show up in Ganalytics??

Or is there a bug on your side of the equation that won't allow this integration?

Thanks
 

</description>
      <pubDate>Wed, 15 May 2013 10:46:12 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/881536</link>
    </item>
    <item>
      <title>Clicks from Facebook are not counted</title>
      <description>We have a trouble with using your product. When we have implemented the Click tracking on our home page, the link that has been posted to Facebook does not contain the link fragment for tracking. If we forcibly add this fragment to the link, all previous "likes" will not display, because Facebook defines that it is a different link, i.e. not related to our home page. What should we do to track Clicks and not to lose the previous likes?</description>
      <pubDate>Thu, 21 Mar 2013 18:49:02 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/880159</link>
    </item>
    <item>
      <title>Generate a PDF of the Analytics Report</title>
      <description>Is it possible to generate a PDF of the Analytics Report? This would help my clients a lot rather than creating one account for each of them.

Looking forward to hear from you.

~Tina

</description>
      <pubDate>Wed, 13 Mar 2013 17:04:32 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/875280</link>
    </item>
    <item>
      <title>Reset all stats information</title>
      <description>Hi there,

We recently added the social media code to our development web site and will be making the site live in a few weeks.  When we log in to our stats area I see that some of our developers may have clicked on the social media buttons by mistake.  Is there a way to re-set all the stats so that when we go live we will see accurate stats information?

Thanks,
Mahesh</description>
      <pubDate>Thu, 21 Mar 2013 15:07:13 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/874584</link>
    </item>
    <item>
      <title>Keep Stats at new URL</title>
      <description>Is it possible to keep the stats when a page moves to a new URL? As in, is there a way for the buttons/counters to continue to count from where they were before the page moved instead of starting back at 0?</description>
      <pubDate>Fri, 08 Mar 2013 17:13:16 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/865281</link>
    </item>
    <item>
      <title>I cannot see my results and the site doesn't seem to update</title>
      <description>http://www.scrummypressies.co.uk

I have added the same code to each page in the site and store, and it shows up ok, but the amounts differ when I view on different computers and also, when I tweet a page, it does not update and the results do not show in the analytics.

Can you offer some advice?</description>
      <pubDate>Thu, 21 Mar 2013 18:48:58 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/865075</link>
    </item>
    <item>
      <title>Clicks not showing up</title>
      <description>I am unable to view clicks.  On the analytic page I can see the shares, but when I click I don’t see any counts.

Below is an example URL that I have shared.

http://osa.prudentialproperties.com/id/details.aspx?propid=034T005611903#.UTjD5AHqwZU.facebook
http://osa.prudentialproperties.com/id/details.aspx?propid=034T005611903#.UTjG2NwQrTY.twitter

I have tried it with the not setting the data_track_clickback in the config and also setting it to true in the config.  I have found conflicting statements about the default value for this configuration.  I am also using 300 version of addthis.

Any help will be greatly appreciated.

Thanks!</description>
      <pubDate>Fri, 08 Mar 2013 17:08:44 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/864596</link>
    </item>
    <item>
      <title>Pinterest strange analytics</title>
      <description>In our Pinterest analytics, we see our products showing, but we also see this strange "boomarking sharing button widget" show up in the list. What is this, and why doesn't it show what is actually being pinned?

Sample product URL with addthis buttons:
http://store.metmuseum.org/scarves/cabbage-rose-satin-stripe-scarf/invt/cabbagerosescarf/#.UTiggdbHN8E


Analytics example:
Charles Frederick Worth Swirling Scroll Pattern Ja... 
http://store.metmuseum.org/jackets/charles-frederick-worth-swirling-... 

AddThis Social Bookmarking Sharing Button Widget 
http://ct5.addthis.com/static/r07/bookmark038.html#ats=imp_url%3D0%2...</description>
      <pubDate>Thu, 07 Mar 2013 20:40:36 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/864010</link>
    </item>
    <item>
      <title>Google Analytics</title>
      <description>Hi,

Does your Google Analytics Code work with this code? I have added the Google Analyics code as below, but I don't think it is working properly as Google shows 1 like for a page when there have been 12 since I added the code.

Thnaks






 






      var addthis_config = {
         data_ga_property: 'UA-26696504-1',
         data_ga_social : true
      }; 




If you have found this page useful please share it</description>
      <pubDate>Thu, 07 Mar 2013 21:10:55 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/863806</link>
    </item>
    <item>
      <title>No Stats on account</title>
      <description>i don't see any stats on my account of addthis, everything stays "0" 
Did i do something wrong with the code? See example page:http://www.guesthouses.be/yoake/

Kinf regards,


Dieter Waeghe</description>
      <pubDate>Wed, 06 Mar 2013 19:27:59 +0000</pubDate>
      <link>http://support.addthis.com/customer/portal/questions/861688</link>
    </item>
  </channel>
</rss>
