support.addthis.com :: Sharing Tools and Toolbars

photo-sharing does not work with elements added to page or on floating elements

Fri, 24 May 2013 20:54:27 +0000

I am using the photo sharing tool and it works well on the page as long as 1) elements are not added dynamically to the page (such as with "infinite loop") and that 2) the position of the images is not changed. What is the way to refresh the script when the page has changed? Like, something similar to: addthis.toolbox('.addthis_toolbox'); addthis.init(); (which works and is necessary, for the regular sharing, but does not fix the photo-sharing) Thank you!

Wordpress/Profile/Custom Settings

Fri, 24 May 2013 18:14:46 +0000

Why don't my custom buttons show - LinkedIn etc ? Profile id is fine. I don;t need to paste code ?! Help! :-) John

About www.ogommo.com

Thu, 23 May 2013 14:54:25 +0000

We have an e-commerce web site is www.ogommo.com and we would like to submit our web site to Addthis .How can we handle it ? Regards

Article Thumbnail not showing since recent AddThis Module for Joomla 2.5.x upgrade

Wed, 22 May 2013 14:45:45 +0000

Article Thumbnail not showing since recent AddThis Module for Joomla 2.5.x upgrade. My website is currently powered by Joomla 2.5.9 and here is a link to a recent article I would like to share on Facebook with the usual article thumbnail. http://salsavexin.com/fr/evenements/menucourt-et-environs/180-salsa-vexin-partenaire-de-la-5e-rencontre-de-danse-de-l-association-rock-ensea-de-cergy.html Could you please have a look webmaster@salsavexin.com C. Lawson

IE8 load times

Wed, 22 May 2013 18:47:41 +0000

We're and internet retailer and would very much like to begin using the AddThis sharing widget on all of our websites however we've been having incredibly slow loading for users of IE8. Is this a known concern and what would be a work around from a business standpoint? Thx

js Most Read widget cuts off titles with &

Tue, 21 May 2013 14:34:31 +0000

We are using the most read widget on some of our sites. For any post that contains an & in the html tag, it truncates the title in the widget before the &. (it is also truncated on our admin "summary" page. The & in our title validates (w3c), and conforms to the spec. Is this truncation intended? Can it be fixed?

thumbnail/

Mon, 20 May 2013 17:36:48 +0000

When I try to share a link (for example http://teresamoore.com/fashion/teresa-moore-look-magazine ) on Facebook Twitter Google+ the thumbnail of the image won't show up. How can I fix this??

google plus is not working properly/

Mon, 20 May 2013 19:56:01 +0000

When you try to share a post to Google + the url doesn´t appears. Instead, Facebook fan page´s url is in the field. Why? Thank you for your attention. Site: www.equilibrioinformativo.com

In FF & IE, addThis retrieves only the base url, but shares a specific link

Thu, 16 May 2013 14:57:59 +0000

We encountered a weird problem and it's not clear if this is an addthis bug or if we are doing something wrong. We included a specific url for sharing like so: Share on facebook In Chrome it works fine the "addthis:url" value gets counted. But in Firefox and IE there seems to be a major flaw, because it only adds a share count to "http://www.heroes-of-speed.de", but then in the facebook dialogue shares the actual given link. We have no idea why this is happening. Can you help us?

Welcome Bar URL opens within Welcome Bar

Thu, 16 May 2013 15:37:57 +0000

Hi, I'm having trouble using the welcome bar within frames. I intend to use the welcome bar to display my sites cookie policy (stupid EU) however when I click the direct URL it opens within the welcome bar and not on the parent layer.

AddThis Follow buttons are not shown on the site

Wed, 15 May 2013 20:26:59 +0000

hello, I'm setting up a page on WP at the moment and installed the plug-in for the follow buttons just as you described on your site. The problem is they are not shown. Do I need to enter a code on the pages? Where can I find it? I dont know what I missed or did wrong. Any advice will be of help. Many thanks Anja

Floating Follow Us

Fri, 17 May 2013 16:44:55 +0000

March 11 2012, I asked We inquired about instructions for making a vertical Follow Us bar float. The response on March 14 2012 from Paul said: "Unfortunately the follow buttons aren't compatible with the floating vertical toolbar. I've passed this feedback along to our developers and I'll update you when we've got it implemented." That was 14 months ago, and just wanted to see if a floating follow us bar was available now. Kind regards D Best

valid email address error

Tue, 21 May 2013 19:21:09 +0000

Our users can't share with the e-mailbutton. They keep on getting the following error: "Oops! Please enter a valid email address"

Desciption not showing when I share items on Facebook

Mon, 13 May 2013 15:15:53 +0000

When I attempt to share a product from my website on facebook it only shows the product title, url and image. What should I add to the code I'm currently using so that the item description shows as well? Below is a copy of the code I'm using. var addthis_config = {"data_track_addressbar":true};

i want to make the follow icons to stick in the right side

Wed, 15 May 2013 14:18:24 +0000

Hello, i would like some help because i want to make the below code suitable so the icons will appear in the right side of my eshop and they will be following the user while scrolling up or down the page.

Facebook sharing has stopped working for select URLs

Tue, 14 May 2013 16:03:09 +0000

Here's a link on our site that does not work. If I put the link in the Open Graph debugger or paste it directly into Facebook it works. Can you help me? http://www.drbicuspid.com/index.aspx?sec=sup&sub=bai&pag=dis&ItemID=313310 Most articles seem to work fine. I can't determine what's happening. Thank you, Jason

Retina Icons?

Thu, 23 May 2013 02:40:26 +0000

Hello? Retina icons? It's May of 2013. And no, using my own image with Twitter sharing doesn't work.

Addthis Welcome bar bug

Fri, 10 May 2013 13:21:47 +0000

The autohide function doesn't work properly as well as the bar.hide() function for me. I have tested it on the Addthis Api webpage so the problem is not related to my site. Thanks in advance.

Image not showing when sharing on Facebook

Thu, 09 May 2013 17:39:32 +0000

I have 2 sites on the same server, but each with their own URLs. The products are the same on both though so we're simply using htaccess to show the images on one site from the other. I'm wondering if that's what's causing the facebook sharing tool to break. http://www.rmcworldwide.com/item.php?id=637 (no image when sharing) http://elieint.com/rmcworldwide/item.php?id=637 (no image when sharing) http://elieint.com/item.php?id=637 (works fine) The image that should be shared can be accessed at both domains: http://www.elieint.com/images/items/category_1366399235.jpg http://www.rmcworldwide.com/images/items/category_1366399235.jpg If anyone can help, I would greatly appreciate it.

Google+ button show the right text but the wrong picture of my product

Thu, 09 May 2013 18:04:08 +0000

Hello, I have a question i cant find figure out what it is or why its not working correct. I have social media buttons on all my products in a oscommerce website, and i have placed a few share buttons from Add this, like twiter/facebook/hyves/pinterest/google+. Now everything works fine, except the google + button what is showing the right text but the wrong picture what belong to the product, what a person wanna share with there friends. The picture people see is a random product from my website every time. But that certain picture what is showing is from a other product from my website). Every product have the same Add this code, what is posted below. The code i use is this: U kunt dit artikel ook bij vrienden en familie aanbevelen ! I put a product random link below so you can try it and see it what im trying to explane with the google+ button, the right text but wrong product picture. Website: JontiWorks steigerhout meubelen (furniture store) Link to test the button if needed: http://www.jontiworks.nl/product_info.php?cPath=42_91&products_id=360 Regards, Mike van Diffelen jontiworks@gmail.com The Netherlands

Button alignment

Thu, 09 May 2013 14:46:50 +0000

The addthis buttons will not align properly on any of my website pages. Can you help? www.treadwellimages.com

Impossible to close addthis email popup window

Thu, 09 May 2013 16:46:09 +0000

Hello, i have a problem on my website with the addthis email popup. When i click on the email button, the email popup show up but it is impossible to close it by clicking on the "x" on the top right or by pressing escape on my keyboard. The website uses spip and my navigator is google chrome. I am not experiencing this issue on your website. Here you can find a page with the addthis buttons and try to use the email button : http://www.afar-fiction.com/spip.php?article1470 thank you in advance for your help.

Can't share pages on FB; URL not pasted into sharer-parameter

Wed, 08 May 2013 19:53:11 +0000

Hi, I've got a problem with the facebook share button. Addthis does not paste the URL of the page into the facebook-sharer-URL. Here's an example: I'd like to share the page https://www.boost-project.com/de/boost-bar When I click an the share button, this is the URL that's being opened: https://www.facebook.com/sharer/sharer.php?u=%23.UYo09AKFz2w.facebook&t=undefined&display=popup As you can see, the URL of the respective website was not added. I also checked whether facebook has any issues with the webpage but according to the fb object debugger, everything looks fine. What can I do? Thanks for your help!

Strange characters in "AddThis for Internet Explorer â€“ Welcome"

Wed, 08 May 2013 19:48:46 +0000

What are the strange characters in "AddThis for Internet Explorer â€“ Welcome"? A bug perhaps. Using IE9. Bob

Can I strip code, or find other uses?

Thu, 09 May 2013 18:08:13 +0000

My website www.quickerticker.com uses compressed code as well as stripping it down, could I use some of the tools from this site and strip down or compress the code? Is that against the terms of use and/or would most of them still work?

facebook sharing no longer works

Mon, 06 May 2013 22:37:22 +0000

Hi there ~ We modified the AddThis code on this page: http://www.globalfundforwomen.org/take-action/share-this-video According to our AddThis analytics and our own internal testing, all sharing was working at time of launch three weeks ago. However, now Facebook shares aren't working -- the link takes you to a blank page (Firefox) or an error page (Chrome). Facebook sharing works on other pages on our site, same as always. Just not on this one. Any advice would be appreciated.

Can I customize the size of the buttons ؟

Mon, 06 May 2013 16:13:35 +0000

Small size is in appropriate!!The large size is also inappropriate. Can I customize the size of the buttons To comply with my site?? for example 28*28 thank u

Facebook Like button sometimes ignores og:description, sometimes uses it. Why?

Thu, 09 May 2013 18:17:30 +0000

I worked on this for an entire day yesterday and still couldn't solve the problem. Sometimes the Facebook Like button ignores the og:description meta tag on the page, and uses the regular meta description instead, and sometimes it uses it. I can not for the life of me figure out what is the difference between the posts were it uses the tag correctly, and the ones where it doesn't. Examples where the like button ignores the og:description tag: http://www.bust.com/catshark-on-a-roomba.html http://www.bust.com/let-the-chapin-sisters-take-you-on-a-date-with-the-everly-brothers.html http://www.bust.com/beyonce-is-not-a-role-model.html Examples where the Facebook LIke button is working correctly, and using the og:description tag: http://www.bust.com/stop-what-youa-re-doing-look-at-this-archive-of-women-in-punk.html http://www.bust.com/college-student-tells-women-you-deserve-rape.html http://www.bust.com/boots-pharmacy-quits-labelling-toys-by-gender.html Please help!

SCRIPT5007: Unable to get value of the property 'replace': object is null or undefined

Thu, 02 May 2013 21:48:56 +0000

Hi! The browser is displaying the following error when I try to use : addthis.update('share', 'url', addthis_share.url); SCRIPT5007: Unable to get value of the property 'replace': object is null or undefined This error is only happen with IE7 and IE8. I really need help about it. Just in case: addthis_share.url is a string defined by us and has not values like: undefined or null. Here the link: http://www.subaru.com/why-subaru/livelove.html?referralType=allvehicles. You will see 2 columns, LIVE (left) and LOVE (right). So, please click over the LOVE column to reproduce the error. Please let me know something ASAP. Thanks.

Live Title Link In Messages

Wed, 01 May 2013 16:14:56 +0000

Hi, There's something weird happening with my AT social sharing widget. When I click the tweet button - the site title becomes a live link as well as adding a short URL in the message. Never seen this before? See here http://goo.gl/CzPrf Any suggestions?

Safari says it can't open the file

Wed, 01 May 2013 09:06:33 +0000

Here is what I get when I try to open the file. Safari can’t open the file “AddThisSafari-1-1.7.safariextz” because no available application can open it. I did have this on Safari and reinstalled they OS, and they were gone. Now I need them and don't know how to get them without being able to open the file. Any suggestions? I also need this for Chrome when I want to share something on facebook.. I do not know code.

Email subject contains pluses instead of spaces

Wed, 15 May 2013 08:43:04 +0000

On the iPhone when you share via email, the subject line has plus signs instead of spaces. It looks like it has been URL encoded. I've set the title specifically and it still does this. Is there any fix?

Why can't I add Pocket to my AddThis toolbar (Firefox ext)? You STILL haven't updated your Options!

Tue, 30 Apr 2013 16:22:11 +0000

When are you ever going to add Pocket to the list of "available Services" on the "AddThis Options" tab? It has been absolute ages -- I keep trying every month or so, but you never update your extension! I'm not talking about the AddThis icon "More" link to your website -- I'm referring to the actual "Options" menu within the extension itself. Please advise when you will update your Firefox extension so we can add the Pocket service and have it as a button within our browser toolbar.

Welcome Bar Addthis SSL solution.

Thu, 16 May 2013 15:44:45 +0000

Welcome Bar Addthis SSL solution. Hello Addthis. We are testing the Welcome Bar, the idea is perfect, but do not want to work with our SSL. You've managed to solve this issue? We use a Magento Store, and we can not have errors in SSL because we can lose sales for this. Our shop is: www.pvmshopping.com.br. We also tested using the javascript file location, but they showed the same error. If you can help us solve this we will be very happy. Thank you all for perfect solutions that develop and expect a positive response from you because we really want to use the Welcome Bar

Sharing tools for my blog

Tue, 30 Apr 2013 14:57:48 +0000

Hi! I have a website, with a blog at squarespace. I would like to have a sharing tool for each blog IÂ´m writing. I have tried with the html code from Addthis, and the sharing tool only shares the full webpage. I want every blog to be shared separately. For example: My website is www.kroppensvisdom.com A blog title is, http://kroppensvisdom.com/balansering/2013/4/24/vi-behover-vara-starka-i-varat-beslut I want the sharing button for FB, Twitter to show the blog URL including the Title, Image in the blog and a summary of the text in the blog. How is it possible to create this code, to each blog? IÂ´m looking forward to your response, Thanks! Lisa Mach

translation bug report

Mon, 29 Apr 2013 21:11:00 +0000

Hello, I'm writing you to report you a translation bug (in french) in your sharing tool. When i click on Share > Email : Before my email adresse, "Da" is written instead of "De" and just on the checkbox on the right, it is written "Tienme logà" instead of "Rester connecté". Those words are always changing from one time to another. I like your tool but i can't use it at my work, because my company won't allow it because of those bugs. Would it be possible for you to do something to fix it? Thank you very much, Yoann

LinkedIn Share not working on IE10

Fri, 17 May 2013 12:51:55 +0000

When using the AddThis code on our page, the LinkedIn share spins and spins in the new window when using Internet Explorer 10. This issue doesn't occur with any other browsers, and other share services work fine in IE10. Here is the staging website where we're using the AddThis code: http://meg.employer-solutions-resources.com/casestudy/why-choose-hair-testing I also experience the same issue with LinkedIn share on a mainstream website like CNN.com: http://www.cnn.com/2013/04/28/us/boston-attack/index.html?hpt=hp_t1

google plus share not working.

Thu, 09 May 2013 13:43:41 +0000

Hi, i have integrated addthis share which include facebook, twitter, linked-in and google plus share. Google plus sharing is not working. when i click google plus share, it showing red alert. i am using following url: http://122.183.217.133/edn/en/forum/welcome-mat/21-testing-from-forum

Twitter Follow Button link does not work

Mon, 29 Apr 2013 15:24:47 +0000

Our site is : www.bydesignthestore.com The Twitter link we've set for the Follow button is not working. Although we've entered in the correct address in the settings, on the webpage it shows the link is "http://www.bydesignthestore.com/#" which of course directs the user to the current page. This seems to only be a problem on desktops and not on portable devices. I noticed that at least one other user has had this problem: http://support.addthis.com/customer/portal/questions/942708-twitter-button-does-not-link-to-twitter. Thanks - Joel

Addthis sending spam from my email address

Fri, 26 Apr 2013 15:41:35 +0000

Hi there, I've not had e chance to use your site, but I occasionally get replies from people, for emails I have never seen. Someone is repeatedly using this website to send emails pretending to be me, and it is driving me to distraction to say the least. Is there anything I can do on my end to stop this? It is bad for my business and reputation. As addthis uses no identity verification all it takes is a guess at the image. Please, can you PERMANENTLY ban emails from my address as I will never use this service. Regards, Tom

Some AddThis Share option icons not showing in Wordpress excerpts

Sun, 05 May 2013 07:51:49 +0000

Wordpress 3.5.1 PHP 5.3.9 AddThis Share icons only display if I choose the 4th option (rectangle with "share" and icons) under "Enable the following sharing tool at the Bottom (or Top) of posts" when showing "excerpts" on the home page. When choosing the 3rd option (small, square icons), I only get the following in my source with nothing displaying in the browser page. All icon types show if I have the full posts on the home page, or go to the individual post page. This is tested the same in IE 10, Chrome 26, Firefox 17.

Trending Tool, can't filter by domain.

Fri, 26 Apr 2013 14:41:52 +0000

I have 2 sites I run AddThis on. Site A is using the trending tool. Today I noticed that Site A has pages from Site B, completely unrelated vertical, showing up. I looked at the documents and it looked like I can pass domain: "" and filter it out by domain. But when I do this nothing shows up at all. How can I filter by domain? http://support.addthis.com/customer/portal/articles/521730-trending-content-box-api#configuration-ui addthis.box("#addthis_trendingcontent", { domain : "www.veteransresources.org", feed_title : "", feed_type : "trending", feed_period : "month", num_links : 5, height : "auto", width : "auto", remove : " - Veterans Resources"});

Twitter link is not working in Follow icon

Wed, 15 May 2013 14:49:13 +0000

I'm seeing same thing as "http://support.addthis.com/customer/portal/questions/942708-twitter-button-does-not-link-to-twitter" at www.bydesignthestore.com Although the address for our Twitter feed is entered in the setup, on our webpage appears as " http://www.bydesignthestore.com/#" when viewed on the site. It did work OK from a devices (Touch, Android tablet and Android phone) but not from desktop 3 different computers. Joel

welcome bar/ bar does not appear in settings

Thu, 25 Apr 2013 20:15:21 +0000

I installed the plugin on wordpress. When I open the "AssThis Welcome" Settings page, the frame where the bar is supposed to be previewed is totally empty. http://www.kidoteca.com/

Not secure png in the welcome bar

Thu, 16 May 2013 15:45:16 +0000

Hello, when I set the welcome bar in my page https://app.petspass.com, the arrow in the top right corner is not secure while all other assets are. this is the file in question as it's loaded: http://s7.addthis.com/static/t00/ar_u_lt00.png How can I fix this? Loris

Intermittent error logged in Magento

Thu, 25 Apr 2013 15:04:30 +0000

Hi there --- The AddThis extension is working flawlessly for us with Magento *except* for one recurring error we're noticing and we can't figure out what to do to work around it. What we're seeing is: Fatal error: Call to a member function getHtml() on a non-object in /home/evo/public_html/app/code/community/AddThis/SharingTool/Model/Observer.php on line 32 In Observer.php, the line in question is: $html = $transport->getHtml(); ...looks like getTransport isn't returning anything. Again, it's intermittent and the only reason we're worried about it is because it throws off the product reviews section when it happens. Any help would be appreciated. Thanks, Carlos Abreu

AddThis hangs IE8 in XP when trying to print.

Thu, 09 May 2013 13:58:23 +0000

Hi, I hope you can help me with this. AddThis hangs IE8 in XP when trying to print. If you run window.print(), IE8 hangs totally. You can't open a tab, click a link or even close the browser. The print dialog appears after a while (25-30 sec for some webpages, up to 2 min for other), when the browser starts working again. If you go File->Print the print dialog behaves same as above, you can open tabs but not click any link on the webpage. If you go Ctrl+P the print dialog behaves same as above but you can actually interact with the browser and the page. This happens in all webpages that include the file http://s7.addthis.com/js/300/addthis_widget.js or http://s7.addthis.com/js/250/addthis_widget.js that I have seen so far. That includes your home page http://www.addthis.com/ Is there any fix for this? Thank you in advance.

error with new fb like code

Wed, 24 Apr 2013 15:19:18 +0000

When using the fb:like:layout in the code, this is what I get on IIS7: Server Error in '/' Application. Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately. Parser Error Message: The string 'fb:like:layout' contains too many device filters. There can be only one. Source Error: Line 456: Line 457: Line 458: Line 459: Line 460: Source File: /App_Templates/Skin_1/template.master Line: 458 Version Information: Microsoft .NET Framework Version:2.0.50727.5466; ASP.NET Version:2.0.50727.5456 Breaks the whole site.

Social Sharing No Longer Showing

Mon, 22 Apr 2013 13:15:16 +0000

About a week ago I added the AddThis Social Bookmarking Widget, AddThis Social Sign In, and the AddThis Welcome Bar, which all appeared to be working. Today I checked, and the only thing that's showing is the Welcome Bar. The Social Bookmarking Widget appears in individual posts only if I click into them, not on my main page, if that makes sense. Is there a way to fix this? Thanks.

Meta title and description

Tue, 23 Apr 2013 13:57:15 +0000

I've scoured your support pages and haven't found a solution that seems to work. We have a campaigne that is running in a slider on joomla. We are using div code as the final solution that seems to work for our needs however meta still only pulls from the main page instead of the meta title and description from the slide content. Is there a way that we can force the meta info to be pulled when doing a facebook share that pulls meta from slides in joomla? http://www.wandasiliconvalley.org/ Thanks in advance.

waiting for m.addthisedge.com

Wed, 17 Apr 2013 13:47:55 +0000

Is there an optimal way of loading addthis so there won't be a "waiting for m.addthisedge.com" message at the bottom of the browser screen causing the website to hang and take a really long time to load? I'm seeing a lot of forum posts about this but not a lot of answers other than "addthis has latency issues from time to time". There must be a way to load addthis to avoid this issue. -Greg

Problem using Share code

Tue, 16 Apr 2013 19:28:43 +0000

I have followed the instructions for embedding the share buttons on a page of a website but they don't show up in any browser. Could this be a setting that I need to change?

email of the popup can not be changed - its always title of the page

Sat, 20 Apr 2013 16:00:34 +0000

hi I found this issue http://support.addthis.com/customer/portal/questions/856737-give-subject-to-share-email but the solution from there do not work. My code is: var addthis_config = addthis_config||{}; addthis_config.data_track_clickback = false; addthis_config.ui_email_subject = 'TEST'; and still the subject is alwyas a title of the page.

Add this not working in simple html page

Tue, 16 Apr 2013 18:26:04 +0000

Below is my code .... DAILY SHARE BUY-BACK NOTICE var addthis_config = { "data_track_addressbar": true };

Visitor using the addthis email application.

Thu, 25 Apr 2013 14:39:23 +0000

Hi, I wanted to know what is the maximum number of emails a visitor can send through the addthis email sharing option. Also how to figure out in the analytics about the number of emails being sent by a particular user in my addthis analytics. Also send me the link if you had already written topics on queries relevant to mine. Regards, Suresh

AddThis issues on an AJAX loaded page.

Mon, 15 Apr 2013 09:47:16 +0000

Hi, we are seeing a weired issue. We have a page with multiple addthis buttons which is loading content via AJAX. On the first pass, the page loads fine and the addthis buttons work well. But when the second set of content is loaded via AJAX, addthis buttons start to add weired. Apart form opening the toolbox over the button, it opens another modal popup which then doesnt go away. Please help. My client is killing me. The page is http://brendan.miscapp.com/vacation-styles/guided-vacations/#/?country=0&when=&duration=&trvType=&price= Please scroll to the bottom and wait till the second page is appended to see the issue. Cheers, Sa,

LINKED IN

Fri, 12 Apr 2013 15:12:30 +0000

Hi I have inserted my linked in button and it is working but is not showing the excerpt when it shares. only the url. How do i change this?

Adding to Bootstrap navbar not working?

Fri, 12 Apr 2013 21:12:11 +0000

Hi all, I love AddThis, has always worked, but I'm working with PHP and Bootstrap now at my search engine page (NE1UP.com) and I can't get the provided code to display in the right side of my navbar. Or much of anywhere, really. If anyone could help me out, it would be so appreciated! Thomas @NE1UP

Flash adds

Wed, 08 May 2013 12:26:25 +0000

Hi, I have a problem. A can download your flash assets but when i click to download, your pages redirected me with an error message.....and download page or script for download you zip files show me blank page. Can you send me to mail azclanky@gmail.com your zip file? I created flash website and I can place "addthis" to page with FaceBook, GooglePlus etc. buttons. Thank You Your User - AzClanky

Pinterest Button Doesn't Post Video

Wed, 10 Apr 2013 17:01:01 +0000

The pinterest button does not allow users to post embeded vimeo and youtube videos. Please advise.

typeface

Mon, 08 Apr 2013 18:43:56 +0000

Hi, I just started uising the peekaboo option. However, the typeface i get is Times. Is there a way to change this? Thanks!

pinterest/

Tue, 30 Apr 2013 13:38:27 +0000

I try to include Pinterest besides 4 other services in my services_compact: 'tumblr, pinterest_share, google_plusone_share, twitter, facebook', and services_expanded: 'tumblr, pinterest_share, google_plusone_share, twitter, facebook' but it is the only one of these 5 which doesn't like to show up :/ Any ideas?

Conflict with Print fonction

Thu, 04 Apr 2013 15:00:33 +0000

Hi, There is a tiny problem in this page http://www.lesherbiers.fr/actualites/10464-printemps-de-l-architecture-visites-conference.html Print tag doesn't appear since the word "printemps" is in the title. The word contains "print" and it creates a conflict. Do you have any solution ?

How can I add addthis to my e-book?

Thu, 04 Apr 2013 15:02:17 +0000

Hello, I am writting e-books, and would like to put addthis on them.... is it possible? I write in MS Office or Powerpoint... thank you JESUS

All of a sudden, my twitter updates and facebook fan page button on my toolbar are not functional.

Fri, 05 Apr 2013 15:00:18 +0000

I know twitter made changes to support for 3rd party twitter feed widgets. Was addthis.com affected? http://tinyurl.com/cc6wc3a

UNRESOLVED BUG: share via email in turkish language

Wed, 03 Apr 2013 15:38:35 +0000

Hi, How is the progress of this unresolved Bug? The last status message was: Paul (AddThis Happiness Specialist) JAN 30, 2013 04:39PM EST We're going to update the localization as soon as possible. I'll post an update here when it's released. see Question: share via email in turkish language LOGS: ------------------------------------------------------------------------------------------------ Hi, The share via email box has a bug in turkish language. Some attributes will be translated in chinese instead of turkish language. Best Regards Andreas ------------------------------------------------------------------------------------------------ Paul (AddThis Happiness Specialist) JAN 22, 2013 11:34AM EST Can you post a screenshot? ------------------------------------------------------------------------------------------------ andreas.ehlert JAN 30, 2013 04:33PM EST Hi Paul, I've posted the answer last week. What about progress for this bug? best regards Andreas ------------------------------------------------------------------------------------------------ andreas.ehlert JAN 30, 2013 04:33PM EST Screenshot: http://www.image-share.eu/image/343903-addthis_tu.jpeg You see it as well you send the request (behind the share via email button) with &lng=tr: https://www.addthis.com/tellfriend.php?v=300 &winname=addthis &pub=AddThis &source=men-300 &lng=tr &s=email &url=http%3A%2F%2Fwww.addthis.com%2F &title=AddThis%20-%20Share%20Button%2C%20Social%20Bookmark%2C%20Sharing%20Plugins%20and%20Analytics &ate=AT-AddThis/-/-/50fff9c1cda29e8b/4/503b440e8b59d8b0 &ips=1 &uid=503b440e8b59d8b0 &ufbl=1 &ct=1 &ui_email_from=andreas.ehlert &ui_email_note= &pre=http%3A%2F%2Fsupport.addthis.com%2Fcustomer%2Fportal%2Fquestions%2F756632-share-via-email-in-turkish-language &tt=0&captcha_provider=nucaptcha &at3frame=true ------------------------------------------------------------------------------------------------ Paul (AddThis Happiness Specialist) JAN 30, 2013 04:39PM EST We're going to update the localization as soon as possible. I'll post an update here when it's released.

Thu, 04 Apr 2013 11:27:32 +0000

Hi I notice a few other people are having the same problem as me with regard to the share not displaying on internet explorer i.e when I click on the red square with the white cross the box display's empty are you looking into a fix for this? As I have said I use your old code at the moment and it works OK. Many thanks for any help. Best Regards Len admin@auction1.co.uk

validation w3.org

Tue, 02 Apr 2013 14:14:33 +0000

When I validate my website page (http://validator.w3.org) I get this comment: You have used the attribute named above in your document, but the document type you are using does not support that attribute for this element. This error is often caused by incorrect use of the "Strict" document type with a document that uses frames (e.g. you must use the "Transitional" document type to get the "target" attribute), or by using vendor proprietary extensions such as "marginheight" (this is usually fixed by using CSS to achieve the desired effect instead). I use: But I get this even when I use HTML5. I really want my website to be validated. What to do?

Add this not working in simple html page

Wed, 03 Apr 2013 07:58:47 +0000

Hi there, Please help me. i am applying addthis button code into html page but it not working. it shows nothing. here is my code:- var addthis_config = {"data_track_addressbar":true}; Please hepl me ASAP. Thankyou

Is there a bug fix yet for this?

Mon, 01 Apr 2013 14:07:02 +0000

I has submitted this issue in Feb and I'm wondering if you've fixed it yet: Example of the different database image URLs being sent from Share>Bookmark & Share> Email or Yahoo Mail: "Email" sends this, which doesn't link to the correct image: http://zakmakestracks.com/strips/year/2013/76#.UR8aldQkJGg.email "Yahoo Mail (YMail)" sends this (which is correct): http://zakmakestracks.com/strips/year/2013/76 How can I get the extra characters off the "Email" URL? Paul (AddThis Happiness Specialist) FEB 20, 2013 04:33PM EST This is a known bug in our system that adds click tracking parameters to emails. We're going to be implementing a fix soon.

A new icon

Mon, 01 Apr 2013 14:17:31 +0000

Hi there, I'm developing a regional social network and I wanted to know how do I get my icon to appear in the sharing options so my audience can share content from outside into my social network? Thanks!

How To Remove Sliding Toolbar?

Mon, 01 Apr 2013 16:56:52 +0000

I would like to know how to remove the sliding toolbar on the left side of my wordpress blog. I have no plugin's called Add This, nor do I see any CSS refering to that floating toolbar. I already have the Add This Buttons Installed on my sidebar....the slider is very annoying, yet I can't figure out how to get rid of it. Please can you help me? My webside is www.thecouponcantina.com. You can see the slider on the left, it really interferes with the mobile version of my site. Any help would be greatly appreciated. I just can't find it ANYWHERE, even in any of my file manager file.

Seems that Addthis strips php paramaters from dynamic URL

Fri, 29 Mar 2013 15:17:07 +0000

I have a URL that I want to share: http://speakers.keycontent.org/Speaker?itemId=53 When I use the AddThis widget to share (for example, via Twitter), the dynamic portion of the URL is removed. So, AddThis shares this instead: http://speakers.keycontent.org/Speaker#.XXXXXXXXXX.twitter How can this be fixed?

sign in from facebook twiiter

Fri, 29 Mar 2013 14:35:10 +0000

I am looking at purchasing am auction software script and i asked if they have social plug-ins where people can sign in from facebook and they give me these links https://www.addthis.com/get/sharing-customize?utm_expid=65470897-19&utm_referrer=http%3A%2F%2Fwww.addthis.com%2F i know i can share with these but can people actually sign in from facebook with this script from facebook or twitter etc... Marty

Displaying

Fri, 29 Mar 2013 18:01:46 +0000

Hi When I use the new code below and click on the red cross it display the square box but it is empty it does display sometimes but other times displays empty I use the old code and all works ok? Have you any ideas what can cause this problem I use internet explorer you can see the old code working on one of my auction sites listings http://www.auction1.co.uk/cgi-bin/auction/auction.pl?category=collect72&item=1364690757 Many thanks for any help Best Regards Len Goundry admin@auction1.co.uk var addthis_config = {"data_track_addressbar":true};

Addthis don't parse facebook metags

Tue, 09 Apr 2013 13:33:55 +0000

Hi guys, I have weried thing with addthis, I have implementing toolbox for my site but when I try to share via facebook I don't have my custom title and description, I read that facebook works in separate way - parse meta but it's doesn't work too, please help me solve this issue. Code Example: //Meta // Toolbox HTML //Javascript code var addthis_config = { ui_language: "nl", data_track_clickback: false } ; var addthis_share = { // ... other options url_transforms : { shorten: { twitter: 'bitly' } }, shorteners : { bitly : {} } };

Magento Connect

Wed, 17 Apr 2013 08:41:45 +0000

Hi, I have installed Your "Share Buttons" through Magento Connect. It looks good, but I had to deactivate it, because when activated there is no chance to put grouped products in the cart. Is there a solution? My website is www.isermann.de Thanks a lot Uwe

Why is source code showing to the public?

Thu, 28 Mar 2013 14:12:51 +0000

See screenshot here: http://awesomescreenshot.com/02a13gtcd9 When you hover over the Facebook Share icon, then click your facebook photo, a bunch of random HTML appears: function (){ var size = 0, key; for (key in this) { if (this.hasOwnProperty(key)) size++; } return size; }

How do I remove addthis from product description

Tue, 30 Apr 2013 04:50:45 +0000

Hi, I'm just wanting to find out how I can remove addthis share buttons from my products detailed info section? It appears in the tabbed area of my woocommerce product description section. When I'm viewing a normal page there is a tick box to remove it but not on a woocommerce product page. Any suggestions?

Welcome Bar in Joomla Server Error

Tue, 02 Apr 2013 01:22:51 +0000

I have installed the welcome bar code in home.php of my Joomla site (http://abpnews.com), but when I click on the share button, I get a pop up window with a server error. Can you help me resolve this issue?

Can't share images or entire posts to facebook. Server error presented for no reason.

Mon, 25 Mar 2013 20:17:25 +0000

Server error The website encountered an error while retrieving https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fwww.hammillpost.com%2F2013%2F03%2Fthe-alien-non-invasion-%25e2%2594%2580-origins-of-life-on-earth-revisited%2F%23.UVAgkua5hfR.facebook. It may be down for maintenance or configured incorrectly. I frequently cannot share either whole posts or images associated with posts using your sharer. This makes it useless. Fix this.

share butttons

Tue, 26 Mar 2013 15:17:05 +0000

Hi there, Is it normal that sharing through addthis does not display any thumbnail ? is there any way to solve it ? thx.

Using the share tool without the script tag

Mon, 25 Mar 2013 20:26:45 +0000

Is there a way to use the share tool as I have it displayed across the top of page www.uworlds.net (see source code for its position in a table) but also be able to use it within a table but without using any script tags? I would like the header of this page http://www.securepaynet.net/?prog_id=uworlds be the exact same as the header of www.uworlds.net except that the CMS for http://www.securepaynet.net/?prog_id=uworlds does not allow script tags at all. Is there any way to get around this? Thank you

Nothing in code shows up on screen

Mon, 25 Mar 2013 20:19:24 +0000

I can't get the code to show anything in a blank space on both IE 7 and FF 4. The url is: www.idbhickman.com. In a separate test page, only part of it shows up - the Facebook icon is gone and some of the counter boxes are gone. That url is: www.idbhickman.com/addthis code.htm which also links to yet another test where NOTHING shows up. I like your layout better but the other one I tried (ShareThis) actually works.

Welcome Bar is hiding from me

Mon, 25 Mar 2013 14:44:39 +0000

Hello, I put the code in my structure but i cannot see the welcome bar. Please advice. thanks Evren (oarsman)

Pinterest button not working when I get rid of the Add this button.

Fri, 29 Mar 2013 17:41:06 +0000

First, I select the share buttons for my website and select the first style of buttons. Then I select the "Customize your buttons ". I only choose Twitter and Pinterest. When I do so the Pinterest buttons doesn't seem to work. When I leave the "addthis" button on, everything works fine. How can I get the Pinterest button to work without having the "addthis" button on? This is the link to my site: http://carfanaticsforum.com/thread-20374.html

Add This not showing up on page

Tue, 26 Mar 2013 14:48:37 +0000

Hi Even though the code is on the page, like I do with all my other sites, it is not showing up on the website published online. Here is a page where it should be displayed http://sacdives.businesscatalyst.com/announcements/dbc-invades-dive-bar-for-april-fools-day

can't make "address bar shares" work

Fri, 22 Mar 2013 16:52:18 +0000

Hello, I have my own wordpress installation (version 3.5.1). I've successfully installed addthis share plugin which seems to work in general - share icons are placed into posts. But once I check I want to enable "address bar shares" the URL of posts is not added an unique string at the end so the copied URLs can't be tracked (URL of posts is still the same: www.webpage.com/?p=233). Am I missing something ? Thank you Regards Tomas

Cannot get Share bar to work

Fri, 22 Mar 2013 17:04:53 +0000

I am using Xara. They have a widget to add "Addthis." I have successfully used a Sharethis social bar on another site without using the widget provided by xara. I cannot for the life oe me get this new code to work - (All in with a post script ) Using the Xara widget interface I get a line of text that looks like links. No buttons - not how I set it up on Addthis. Please help. Thanks

Does Addthis support "Send to Kindle Button for Websites"

Thu, 21 Mar 2013 21:00:06 +0000

Hi, I came across this webpage on Amazon where they are offering a button that webmasters can add on their website for users to share a webpage with their Kindle account. http://www.amazon.com/gp/sendtokindle/developers/button Does, addthis has this in-build or we will have to use this separately? Pls suggest.. Rgds, Pankaj

Email function design issue on Mobile browser

Thu, 21 Mar 2013 08:41:03 +0000

Hi there!, I just integrated the addthis toolbar to my test page, its seems looking fine in normal browsers but its not correct in mobile browser. "Send this email with different services:" text is overlapping on "Send Email" button. http://mof.massiveinfinity.com/share_test.html

share in asp.net

Wed, 20 Mar 2013 17:47:03 +0000

I'm trying to share articles from my page to facebook and others but all it does is just copying randomly picture and instead of the title of the article, it's keep on giving the title of the webpage. Posté le:

Content of shared post/page always the same

Wed, 20 Mar 2013 16:30:06 +0000

I added AddThis sharing tools to my website and they seem to be working fine, both in the sidebar and in each post and page. The problem is that when I click on share e.g. on Facebook, the excerpt is the same text with every post, i.e. it doesn't copy the text from THAT post/page but always displays the same text (which is the tagline for the website). I would appreciate help in how to fix it, thanks! www.thailandburmaborder.org

email performance/ delivery rate

Wed, 20 Mar 2013 14:48:01 +0000

When testing the email share feature on a number of our hosted websites I am unable to receive any of the articles I have tried to share to various email addresses. The workflow seems to be correct as I receive the "email sent" notification but nothing has been delivered to any of the accounts I tested.

1st sentence of body text showing instead of description text

Wed, 20 Mar 2013 18:51:08 +0000

I would appreciate some assistance on this. I tried to share this (http://crumbsformen.com/ensure-youre-always-fully-charged-with-energenie) article in facebook and it was showing the 1st sentence of the body copy rather than the actual meta-description we have in place. Any idea why that may be? Thanks in advance.

Code for that works with Site Builder 2.8

Wed, 20 Mar 2013 18:45:53 +0000

Hello I can't send you a link to the website because it's not published yet. I am trying to add the share buttons to the website. I know that it needs to be a HTML code but not HTML5. When I post the code that I got from your website the share buttons don't show up. Any information would be helpful. Thank you Kevin

I can not find

Tue, 19 Mar 2013 17:29:22 +0000

Hello I'm looking for the sharing button as you have on the site. Can I get a direct link to download code? Thank you

joomla + most shared content

Fri, 22 Mar 2013 13:28:31 +0000

Hi there, On my website I have the AddThis-Joomla Plugin installed and activated. Next to that I use a "Custom HTML"-module with the "Most shared Content"-code in there. Problem is that sometimes an article gets displayed double (although the URL is different) and on other occasions only "object object" is being displayed. You can see the problem on this URL: www.ureaknowhow.com Can anybody help me on this... Thank you in advance. Marc

How do you change the twitter template in the expanded compact menu?

Tue, 19 Mar 2013 19:01:32 +0000

I am using the services compact menu. I have twitter listed as one of the services. How do I go about changing the template that affects the text only sent to twitter?

welcome bar

Mon, 18 Mar 2013 16:02:23 +0000

Greetings, I installed your welcome bar on my site at www.fidosysop.org and it does work in WordPress, but the default share is to Facebook. Also if someone comes to my site via a Bing search link the bar does not display. Possibly rather than try to figure out what share service to prompt the visitor with, a choice of the leading share services would be better with buttons, the bar is wide enough for 6-8 maybe more. PS: When getting the code i also selected your "any other visitor" check box. Ed Koon fidosysop@gmail.com