Different Buttons on Different Browsers - how can I pick the buttons I want with 100% certainty?

info Aug 20, 2012 12:03PM EDT

Hi

I have successfully installed AddThis on my Wordpress site, but there is a strange problem with different buttons appearing in different browsers.

I need to be 100% sure what buttons are appearing in all circumstances. How can I do this?

In Chrome, I am getting a Twitter button in the site header, and in Firefox\IE, I get a Facebook button.

We need Twitter to appear EVERY time - how can I fix this?

Thanks for your help
Richard

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Paul (AddThis Happiness Specialist) Aug 24, 2012 02:41PM EDT
If you were using the default AddThis configuration it's using what we call Preferred Services. These are different for each individual based on their past sharing history and what services are most popular in our service. These are designed to increase sharing by showing users the services they use most often.

If you want to specify which services are displayed, you can do it by using a service code instead of preferred. Details are available here: http://www.addthis.com/help/client-api#rendering-preferred-services

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