Counter not showing the correct result under different browsers

luisp128 Aug 01, 2012 04:15PM EDT

Hi AddThis team,

I am using AddThis extensively in my application. When visiting the website on my main browser (Chrome) and I share one of the links it correctly shows in the bubble that the story was shared once. However, when I view this same page on another browser (Firefox, IE, Safari) the counter does not show this share but rather continues to display '0'. The link should be exactly the same, not sure why this discrepancy appears depending on which browser I am using to view the page.

Thanks,
Luis



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Up 1 Rated Down
Paul (AddThis Happiness Specialist) Aug 06, 2012 10:52AM EDT
Hey there,

We'd love to help but we need some more information. Could you send the URL of the page where you're seeing the problem and the browsers and operating system you're using when you see it? This will help us to replicate the issue.

Thanks!

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