Attempt to share an image, get an internal error

andy Jul 17, 2012 05:41AM EDT

Hi,

We have an iOS app in the app store using the addthis sdk for sharing an image to facebook and twitter.

In testing (before and after release to the app store), it was working great.

However many users are reporting a uialert saying "Error - An internal error occurred" when attempting to share an image (I get this message on my device now too).

The code has not changed. Any idea why this might be happening? Is the addThis sdk having issues with iOS5 or some version of iOS.

Thank you.

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Jithin (AddThis Happiness Specialist) Jul 24, 2012 05:49AM EDT

Hi,

Thank you for reporting this issue.
We havent got any other report of this issue so far, we will try to reproduce it and check what causing it. Can you please let us know whether the issue happens both for FB and Twitter?

Thanks,
Jithin

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Jithin (AddThis Happiness Specialist) Aug 03, 2012 05:41AM EDT

Thanks for the clarification, we will check this and let you know.

- Jithin

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Attempt to share an image, get an internal error

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