"Email a Friend" not working
Hi,
I have implemented AddThis widget ("http://s7.addthis.com/js/250/addthis_widget.js"), and found that "Email a Friend" is not working.
When widget asked to enter captcha, I have entered it and press "send" button but it will showing me captcha screen again and again without any error/warning hence i am not able to send the email to my friend to share the links.
Is this a bug with "captcha" or with "AddThis" widget?
Why it is asking to enter the captcha words again and again eventhough i have entered the correct words?
Please help me out.
Thanks
Hey there,
We'd love to help but we need some more information. Could you send the URL of the page where you're seeing the problem and the browsers and operating system you're using when you see it? This will help us to replicate the issue.
Thanks!
We'd love to help but we need some more information. Could you send the URL of the page where you're seeing the problem and the browsers and operating system you're using when you see it? This will help us to replicate the issue.
Thanks!
Hi Paul,
Thanks for your quick reply.
You can check out the demo link at http://ppe.iceportal.com/phase5/design5/home.html (This is a test system)
You can replicate the problem by click on "Share" according and then click on "Email a friend" link. First step is working perfect but in second step it is always asking for captcha again and again hence i am not able to send the mail.
Please review the problem and suggest the possible solution.
Thanks
Thanks for your quick reply.
You can check out the demo link at http://ppe.iceportal.com/phase5/design5/home.html (This is a test system)
You can replicate the problem by click on "Share" according and then click on "Email a friend" link. First step is working perfect but in second step it is always asking for captcha again and again hence i am not able to send the mail.
Please review the problem and suggest the possible solution.
Thanks
Unfortunately I can't duplicate the problem. I tried it in Safari on OS X and was able to share the page. What browser and OS are you using?
Hi Paul,
I am tried that in IE9, Chrome, Firefox on Windows.
However i found that in Safari on Windows(user agent - iPad), it directly open my "outlook" (no pop-up with captcha appears).
Could you please try the same thing on Windows (IE9, Chrome or Firefox) to replicate the problem?
Thanks
I am tried that in IE9, Chrome, Firefox on Windows.
However i found that in Safari on Windows(user agent - iPad), it directly open my "outlook" (no pop-up with captcha appears).
Could you please try the same thing on Windows (IE9, Chrome or Firefox) to replicate the problem?
Thanks
Hi Paul,
I have tried using IE7, Firefox, Chrome on Windows Machine. However when I tried using Safari on Widows sometimes I am able to send the message, but in most of the case it will again and again ask for Captcha.
Could you please check the demo URL (http://ppe.iceportal.com/phase5/design5/home.html) on IE7, Firefox or Chrome to replicate the issue?
Thanks
I have tried using IE7, Firefox, Chrome on Windows Machine. However when I tried using Safari on Widows sometimes I am able to send the message, but in most of the case it will again and again ask for Captcha.
Could you please check the demo URL (http://ppe.iceportal.com/phase5/design5/home.html) on IE7, Firefox or Chrome to replicate the issue?
Thanks
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