facebook count irregularity

pinka Jun 25, 2012 03:56PM EDT

We are an established company, with a pretty popular website.
I am having issues with the number of facebook likes on certain photo galleries.
The count of FB likes is not consistent, meaning different viewers see different counts on the same gallery, at different times.
For eg:
User 1 sees gallery1 having 9.2K likes.
User 2 sees the same gallery having 15 likes.

After a couple of days, when user1 checks back, he sees the FB count as 653 !
This is veryy sporadic and difficult to debug !

Also, I have tried te facebook debugger, for OG errors, and there are none.
All of the OG tags are declared correctly.

Any help or insight will be appreciatd !

Thanks.

Up -1 Rated Down
Paul (AddThis Happiness Specialist) Jun 25, 2012 04:26PM EDT
I'd love to help but first I'll need the URL of the page where you're seeing the problem.
Up -1 Rated Down
ng-dmg Jun 28, 2012 11:34AM EDT
Hi Paul,

http://travel.nationalgeographic.com/travel/traveler-magazine/photo-contest/2012/entries/gallery/

This is the URL. There are a total of 11 galleries, you can navigate to, and each one of them shows this count irregularity.

Thanks,
- Priyanka (for National Geographic)
Up -1 Rated Down
Paul (AddThis Happiness Specialist) Jun 28, 2012 01:50PM EDT
I'm afraid I can't duplicate the issue. I tried it on separate browsers on my machine and got the same count consistently. Is this happening on particular browsers or is it browser-agnostic?

This question is closed to new answers.

Still need help?


General Topics

 

Developers