Floating vertical button bar is broken

mrsolarcom Jun 20, 2012 02:03PM EDT

The vertical bar is no longer working properly on my site. I've seen multiple instances of this problem with no satisfactory answer as of yet. The problem is that the bar is supposed to be floating but instead it is jumbled up at the very bottom of the page, which is where I put the code but that shouldn't matter.

There was a solution offered here: http://support.addthis.com/customer/portal/questions/359679-addthis-floating-vertical-bar-showing-horizontally-in-wordpress
...but that does not work in my browser either. And if you'll look at the "View Demo" tab on the Installing the Vertical Bar page at: http://www.addthis.com/labs/floating-vertical-bar#.T-IMnbS8BC1 ...you'll see that it's not working there either. And I can't even see the demo in IE or Chrome.

Please get to the bottom of this problem AddThis once and for all as it has gone on for too long now and it's costing me and others time away from other issues and pursuits.

Thank you.

5 Community Answers

Paul Jun 21, 2012 10:55AM EDT

We've promoted the vertical bar from labs. To get it working again get the officially supported code from http://www.addthis.com/get/sharing

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Paul (AddThis Happiness Specialist) Best Answer Jun 21, 2012 10:55AM EDT
We've promoted the vertical bar from labs. To get it working again get the officially supported code from http://www.addthis.com/get/sharing
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mrsolarcom Jun 22, 2012 12:02PM EDT
Hi Paul... not sure what you're saying here but the vertical bar is still not working. It's not working on my site or Addthis Labs Vertical bar demo page.
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Paul (AddThis Happiness Specialist) Jun 22, 2012 12:02PM EDT
Go to http://www.addthis.com/get/sharing and get the new code for the vertical bar from that page.
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mrsolarcom Jun 25, 2012 02:49PM EDT
It's the code I got from that page that is still not working, Paul. It doesn't matter what browser I use and it doesn't matter whether I use it on our main site template or a test template, it's simply not floating nor are the icons/bubbles lining up vertically.

This has been going on for at least two weeks now. I was developing a new page on June 5 and decided to employ the vertical bar into the new design. When I left that page the vertical bar was the last thing I worked on and it was working perfectly. Then I went on vacation. When I came back to resume work on June 14 on that page the vertical bar was no longer working and was jumbled up down at the bottom of the page instead of floating on the right-hand side below the header as it was when I left. So I know it's not the coding of the page and I know it's not a CSS conflict.

Ever since I've been back from vacation last week I've been trying to get this issue resolved and it's gotten rather frustrating. I'm almost to the point of giving up and using one of the other bars but that would be very disappointing.
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Paul (AddThis Happiness Specialist) Jun 25, 2012 02:50PM EDT
Can you give me a URL where you've got the vertical bar installed?

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