Email Button Not working properly

artistgifts Jun 08, 2012 04:23PM EDT

I am using the email button but when email client opens the URL of the webpage is messed up. It looks like this:
http://www.artistgifts.com/#.T9JdTSIZkz8.mailto

The #.T9JdTSIZkz8.mailto string appears at the end of each page's URL. I tried creating an email template but it doesn't seem to come up even though I set it as the default email template. Can anyone shed light on this?

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Paul (AddThis Happiness Specialist) Jun 08, 2012 04:44PM EDT
That code is added to do our click tracking, which gives you information about the people who return to your site from shared links. If they're causing trouble you can disable them by setting the data_track_clickback option to false like this:

<script type="text/javascript">
var addthis_config = addthis_config||{};
addthis_config.data_track_clickback = false;
</script>

More information on click tracking is available here: http://support.addthis.com/customer/portal/articles/381252-click-tracking

Unfortunately email templates only work for our email service and not for sending via the email client.

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