Why are the buttons not showing up in web designer 6?

homegamersmd May 26, 2012 10:41AM EDT

I've been trying to get get your code to work in Web Designer 6 but when I copy and paste the code using the "Place HTML placeholder" option in Web Designer 6, it's not placing the buttons, only clickable text. I am not sure what I am doing wrong.

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Paul (AddThis Happiness Specialist) May 29, 2012 01:17PM EDT
You're probably viewing your pages by opening them as local files rather than loading them from a web server. So instead of the URL of the page in your browser starting with http:// it starts with C:\ or file://

Here's what the AddThis buttons look like when viewed via http:// - http://i.imgur.com/IDGUD.png

And here's the same file viewed using file:// - http://i.imgur.com/gpCco.png

We currently are using protocol-free URLs in our code - ones that start with // instead of http:// or https:// - to make sure our SSL implementations are cross compatible without extra work. However, if you're loading the test page with the file:// protocol it causes the CSS and other JavaScript files not to load, since it's looking for them on your local machine rather than our web servers.

I've submitted a ticket to our developers to fix this for people previewing pages using their file system rather than a web server, but until they can get that implemented you should either understand that the buttons won't show up if using the file:// protocol or use a web server in order to test how your sites display in browsers.

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