Blocked domain still showing in e-mailed reports

dougr Apr 17, 2012 10:20AM EDT

Hi -

We have an account that was initially setup by an outside vendor, and it included other domains that were not our own. And now it appears someone is still actively using the tracking code.

In the settings, I have blocked those domains however they still appear in the weekly reports that are e-mailed to me.

Would it be best to close our account, and create a new one with a new tracking code and have only the data for our domain transferred over to it.

Thanks.

Doug

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Paul (AddThis Happiness Specialist) Apr 17, 2012 03:11PM EDT
I'll report this to our developers for them to look into. In the meantime I'd suggest creating a new profile - not a new account - and using that profile ID in your code.

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