Captcha Issues in IE and FF

tekgroupcsm Apr 04, 2012 10:44AM EDT

Hello,
We are having some isues in Firefox and Internet Explorer 8 and 9. The email function presents user with Captcha and then freezes (FF) or doesn't do anything in IE. Anyone else having this issue?

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Paul (AddThis Happiness Specialist) Apr 04, 2012 01:00PM EDT
I'd love to help but first I'll need the URL of the page where you're seeing the problem.
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tekgroupcsm Apr 04, 2012 03:16PM EDT
Thank you for the response. One of the locations is here: http://pressroom.toyota.com/album_display.cfm?album_id=750&section_id=411
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mayram Apr 04, 2012 06:42PM EDT
Hi, we're having kind of the same issue. When we hit the Email button and send the email, the Sending Message keeps loading and nothing occurs.

Using Firebug it shows:_atw.hsr is not a function
// status: load captcha

We've also captured

Message: Object doesn't support this property or method
Line: 2
Char: 1
Code: 0
URI: http://www.addthis.com/tellfriend.php?&fromname=aaa...........

The website address is http://www.aucklandtransport.govt.nz/moving-around/parking/Pages/default.aspx - Share.

Please, help identify.

Thanks
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tekgroupcsm Apr 10, 2012 12:22PM EDT
Hi Paul,
Any progress or resolution with this issue?

Thanks,
Up 1 Rated Down
tekgroupcsm Apr 12, 2012 10:47AM EDT
Even though I DID NOT get a reply since the first question asking me for a URL. I kept my client informed and kept checking. Now it seems to be working.

@Mayram: This issue seems to be resolved, at least for my clients and I. Hope it is resolved for you as well.

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