Social Engagement in Google Analytics only showing +1 button

napdigops Mar 20, 2012 10:49AM EDT

In Google Analytics, the Social report shows the vast majority of our audience as Not Socially Engaged, and out of the few that are Socially Engaged, it only shows those who have clicked the +1 button.

We have the Google Analytics implementation successfully installed and are seeing accurate statistics for AddThis shares in our Events report.

How do we see more than just the Google +1 button in the Social report in Google Analytics through AddThis?

Up 0 Rated Down
Paul (AddThis Happiness Specialist) Mar 20, 2012 01:57PM EDT
I'd love to help but first I'll need the URL of the page where you're seeing the problem.
Up 0 Rated Down
napdigops Mar 20, 2012 05:29PM EDT
Well, the problem is actually in Google Analytics, but here's one of the pages where AddThis is installed:

http://www.nap.edu/catalog.php?record_id=13165

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Still need help?


General Topics

 

Developers