Address Bar Sharing Analytics not comply with Facebook

ciforforests Mar 05, 2012 01:29AM EST

Hi AddThis Team
My Name is Wigid Triyadi, i have question regarding Your latest feature, Address Bar Sharing.
Last week we implement the address bar sharing feature on our website base on Wordpress CMS, http://blog.cifor.org everything working good.

Suddenly today, one of our author is trying to share her article thru Facebook, but it seems Facebook cannot recognize URL that she trying to share as website URL. Because Facebook cant retrieve any image or summary from that page.
so I tried to check whether the URL valid or not via http://developers.facebook.com/tools/debug

and my suspicions proved, by eliminating the #example_pattern from the url, My URL is valid again.
Finally i delete data_track_addressbar of configuration settings and all returned to normal.

I really interest with the address sharing feature, could you make it more Facebook friendly?

4 Community Answers

Paul Mar 06, 2012 01:57PM EST

I think it's a problem with your web server because the same issue happens if I put #abc123 at the end of the URL instead of the address bar share code.

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Paul (AddThis Happiness Specialist) Mar 05, 2012 04:02PM EST
Unfortunately I can't duplicate the problem on your page. If I add an anchor - the # bit on the URL - it works in Facebook's URL debugger. Can you try re-enabling it so I could debug it there?
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ciforforests Mar 05, 2012 11:37PM EST
Hi Paul
thanks for your response.
I had re-enabling the configuration and for some post, everything working good, but bot for this page

http://blog.cifor.org/7761/central-africa-desperate-for-forest-experts-workshop/#.T1WTa3lr2So

the result is http://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fblog.cifor.org%2F7761%2Fcentral-africa-desperate-for-forest-experts-workshop%2F%23.T1WTa3lr2So

Error Parsing URL: Error parsing input URL, no data was scraped.

could you assist me what might causing this problem.

thanks in advance
Up 0 Rated Down
Paul (AddThis Happiness Specialist) Best Answer Mar 06, 2012 01:57PM EST
I think it's a problem with your web server because the same issue happens if I put #abc123 at the end of the URL instead of the address bar share code.
Up 1 Rated Down
ciforforests Mar 24, 2012 08:18AM EDT
Hi Paul
Apologize for my late response.
I have found the causes, it is because the pages load timeout exceeds the limit of facebook tolerance.

so this is not addthis issue.

thanks in advance

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